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Frequently Asked Questions About Best Buy Rapid City

How do I check product availability at the Rapid City Best Buy?
How do I check my order status?
My local Rapid City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rapid City stores’ holiday hours?

Recent Reviews

4.0
(2399 reviews)
Sherenna “
November 01, 2025
3 out of 5
I’ve come to this Best Buy a lot considering I used to work here years ago. But frankly it’s gone down hill. The last time I went I placed an order for pick up and was told to wait in a huge line. Order pick up takes priority. That’s why I wanted to just pick it up.
Response from Best Buy
November 01, 2025
Hi, Sherenna, Thank you for leaving a review. This is far from the experience we want our customers to have when coming in for a store pickup. Please send us a private message on social media if you would like us to look into this for you. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/p2vuwm), Twitter/X (https://bby.me/6juzex), or Instagram (https://bby.me/bfk7mm). Please mention the phrase “Google review #63351” when reaching out.
James B
October 22, 2025
1 out of 5
Will not order online again impossible to get any help done
Response from Best Buy
October 22, 2025
Good evening, Thanks for sharing this with us. We're not sure what happened with your online order, but we'd like to see how we can assist. Please send a private message on one of our social media platforms, Facebook (https://bby.me/ey7oum), Twitter/X (https://bby.me/u8yckm), or Instagram (https://bby.me/re3ans), and refer to your "Google review #59168".
Irene W
October 16, 2025
5 out of 5
Excellent service.
A B
October 14, 2025
1 out of 5
Visited this location to purchase a laptop, entered the store and was looking a several laptops. No one came to great me, asked if I needed any assistance. At one time I flagged down an employee who said they would return, and never did. After nearly 30 minutes waiting I left and am looking for another business willing to assist me.

About Best Buy Rapid City

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