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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Rapid City
How do I check product availability at the Rapid City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rapid City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rapid City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rapid City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2495 reviews)
Amber R
September 18, 2026
5 out of 5
Got in got out great staff.
Sigma80s
September 17, 2026
5 out of 5
Everytime I come here the staff is always professional and its pleasant to walk into a place like that when you're there to spend money.
Michael K
September 14, 2026
5 out of 5
Great service and knowledge
James C
September 10, 2026
1 out of 5
Purchase a ge a/c a month later panel lights stopped working so they told me to contact ge who told me to send in a receipt and refund 7-8 weeks so tried to buy from Best Buy and they said not available now and I can’t find an a/c for the amount and will have to pay more out of pocket that this is really disgusting won’t buy a ge product again and Best Buy lost a loyal customer..and ge told me that I would have to pay out of pocket for new one but would only cover the original amount and I am a senior that cost$125.00 to install and have to pay that again this is sickening
Response from Best Buy
September 10, 2026
James,
Needing an air conditioner replaced or repaired can be frustrating when it requires additional funds to do so. We know that this can take a toll and would love to take a look. Please send a private message to one of our social media links listed below. When doing so, please reference Google Review 220618.
Facebook (https://bby.me/aqxFDL)
Twitter/X (https://bby.me/AopHZS)
Instagram (https://bby.me/aeUcFg Buy)