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Frequently Asked Questions About Best Buy Rapid City

How do I check product availability at the Rapid City Best Buy?
How do I check my order status?
My local Rapid City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rapid City stores’ holiday hours?

Recent Reviews

4.0
(2342 reviews)
J T
May 25, 2025
1 out of 5
Don't try to get anything delivered from them! They will take your money then infinitely delay delivering your merchandise. Go anywhere else!
South D
May 24, 2025
1 out of 5
Poor customer service experience. Waited in the computer area for about 15 mins without anyone asking if we needed assistance. We went to the front to ask the price of an open box computer and was told that we’d have to carry the computer to the front register and scan it in order to get a price check as they don’t list prices for open box items. Then after I had said forget it and began to walk out the door they then quickly told me the price of the computer and its specifications. Will not return to this location.
David H
May 23, 2025
5 out of 5
The customer service is great. The greet you at the door and direct you or guide you to whatever you need if you need help. After wandering a little we were able to find someone instantly to ask questions about some products technical data which was great to help us make an informed decision. After recently moving to the region, we find the customer service here helpful and have repeatedly visited this store to outfit our home.
D K
May 22, 2025
5 out of 5
Always has what you need. The Geek Sqad is awesome!

About Best Buy Rapid City

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