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Best Buy Rapid City
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Rapid City
How do I check product availability at the Rapid City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rapid City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rapid City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rapid City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2356 reviews)
Danny K
July 16, 2025
5 out of 5
The wife had a laptop issue while we were visiting South Dakota. The geek squad was on it. Very knowledgeable and friendly. Kaleigh was so cool and one of the sweetest people we have ever encountered. Give her a raise. Thanks for getting this laptop up and running.
chris s
July 01, 2025
3 out of 5
Good prices, but not much help.
Justin J
June 30, 2025
5 out of 5
Staff was nice but not overbearing. Had what I needed.
Dellmar J
June 29, 2025
5 out of 5
SHOUTOUT TO BEST BUY WORKER MASON: Me and my family were looking for a new tv on a budget. We had already picked out a tv we were planning to get. We were waiting for someone to help us, then mason came in. While my dad was taking measurements, Mason could tell by our faces we weren’t fully satisfied with our soon to be purchase. So then he remembered another tv, a Samsung model from last year that met our expectations and more! It was the same size we were looking for, and it was brand that we knew and loved! We were so happy to find out about this Samsung tv. Mason truly was like a hero in this situation. He truly connected with us and payed attention to our thoughts and opinions and was able to deliver exactly what we wanted but way better. Thank you so much Mason🫶🫶🫶