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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Rapid City
How do I check product availability at the Rapid City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rapid City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rapid City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rapid City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2454 reviews)
Erika L
June 20, 2026
5 out of 5
Sorry so late
Please give kudos to Robbie!!!
He was wonderful ❤️
He helped us through the best price and understood our concerns of our worry of being left without our washer and dryer giving out.
He got the fastest delivery for us and was super understanding!!!
Gretchen D
June 18, 2026
5 out of 5
Geek Squad employees were very professional and helpful.
J T
June 11, 2026
5 out of 5
After a horrible sales experience at Walmart, I went to Best Buy to get the product I needed. Logan did an awesome job at helping he, and calmed me down without trying. He is one that will get you what you're looking for, or steer you in the right direction if there are multiple products to choose from. 100% will recommend others to talk to Logan.
Black H
June 09, 2026
1 out of 5
Made an appointment for my one-year-old MacBook Pro’s display. Got there early. Nevertheless, geek people kept taking care of walk-ins as I sat there for 45 minutes. Never asked if I’d been helped. Finally talked to some kid; told him it looks like I’d be better off doing a walk-in than an appointment. He replied, “OK, everyone just calm down.” Where that came from I have no idea but very inappropriate. When I explained the problem of a bad display on the laptop his most often-used phrases included, “Well maybe it’s…, or, “I’m guessing that it’s…,” or, “I’m not sure but it might be…” Knew NOTHING about Apple laptops. Then I discovered essentially ALL Apple repairs are done off-site with a turnaround time of “up to two weeks.” Thought I’d take a chance with Computer Village since the BB experience was so frustrating. They were so helpful and knowledgeable. Turns out they do the repair onsite. Turnaround time, 3-5 days. Guess who’s doing the repair, and all my future Apple purchases.