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Frequently Asked Questions About Best Buy Rapid City

How do I check product availability at the Rapid City Best Buy?
How do I check my order status?
My local Rapid City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rapid City stores’ holiday hours?

Recent Reviews

4.0
(2418 reviews)
Michael K
January 18, 2026
1 out of 5
Customer service is absolutely worthless, why is it so damn difficult to get someone at the local store to answer the damn phone. Spent 30 minutes on the phone talking to robots and a very unhelpful customer service rep located God knows where when all I needed to do was speak with the local geek squad who were supposed to call me back and never did... horrible set up...I will not be buying anything else from them.
B H
January 07, 2026
4 out of 5
Employees always helpfull, kind& respectfull.
Steve M
January 07, 2026
1 out of 5
Store manger signed me up for a credit card saying I would get a 100 dollar credit. Never received credit.
Sal g
January 05, 2026
5 out of 5
Knowledgeable staff

About Best Buy Rapid City

bestbuy.com