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Best Buy Sioux Falls

4.1
(3106 reviews)
2101 W 41st St
Sioux Falls, SD 57105
(605) 334-0003
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Frequently Asked Questions About Best Buy Sioux Falls

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My local Sioux Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
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Recent Reviews

4.1
(3106 reviews)
Alicia R
January 15, 2025
1 out of 5
I was trying to return something that had passed the expiration date of returns by one day and all I wanna do is talk to a store manager. you cannot call them over the phone. You actually have to go to the store because their local branch does not take phone calls. I have no complaints about the products but I am disappointed that I have to go in to see if I can return something instead of just placing a call like every other local business in town allows.
Add
January 13, 2025
5 out of 5
I came in and was greeted very quickly. I was asked what I needed help with and directed right to the area and an expert who could assist me. The only detraction from my visit was an older woman who was very upset and yelling at the employees over an open-box TV. She told anyone who walked near her that she just wanted a TV and that the employees were not willing to assist her. When she was finally given what she wanted after throwing a tantrum, as she was leaving and I was walking out, she said some rather inappropriate things about some of the employees. Again, the rest of my time and experience was amazing, and the employees did everything they could to help me! (See review below for the older woman)
Rebecca K
January 12, 2025
1 out of 5
We bought a TV, open box. Specifically asked the salesman if everything was in the box. He looked at the tag and said yes. We drove 90 miles to get it, got home to set it up and there was NO power cord!! Asked to talk a manager, it took 3 phone calls and waiting 30 minutes at the store to get a manager!! Never shopping here again!!!!
Response from Best Buy
January 12, 2025
Hi Rebecca, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that your open box TV didn't include the power cord, which I understand would be frustrating especially after asking about this beforehand. We'd be happy to discuss this further with you to ensure this is documented and addressed, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64671223. Thanks, ^Caleb
bsfergen
January 07, 2025
3 out of 5
Poor customer service.
Response from Best Buy
January 08, 2025
Hi there! Thank you for your review. I truly understand how concerning it can be when you don't receive the level of service you expect. We value all our customers, and we aim to provide excellence in every interaction. So that we can formally document your feedback, please send us a private message or DM using the links below that includes your full name, phone number and email address. Be sure to mention your Google review 64655136. Facebook facebook.com/BestBuy Instagram instagram.com/bestbuy Twitter/X twitter.com/BestBuySupport Kind regards, ^Pre

About Best Buy Sioux Falls

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