Best Buy Sioux Falls

I went to Geek Squad because my laptop would not power up. J T waited on me and brought my laptop to the back room and got it to power up. Then I erroneously went to talk to the router pros. I realized That I would be away from the area traveling, so purchasing a new router from Nate wouldn't be prudent. But helped me figure out why Midco wasn't managing my Vivint security system well by downloading the Midco app. I was getting hits from the Netherlands trying to sign into my system. Midco pointed their fingers at my Vivint security system and Vivint pointed their fingers at Midco. Meanwhile, Nate asked me to change my passwords to curb the foreign countries attempted sign on to my system Next day my computer would not power up. Best Buy does not sell laptop batteries. They sent me to Batteries Plus who also did not carry the zenbook battery. So I purchased online from New Egg

Do your very best to avoid calling the number. After getting bounced between 6 people you are informed nothing can be done without an appointment. Given a case number to correct issue in store after talking on the phone for an hour doesnt help as they misunderstood what you were asking for which then carrys over to an in person confusion. Communication is key for customer service and there is a huge gap between explanation and understanding. Cannot contact local store through the number provided and cannot be transferred either. Hate to sound like a Karen but had to warn others of the number/ call centers.

Shop on ebay. Get bestbuy Mastercard for the real deal. Use rewards. Geek squad keeps all your pictures forever be aware of content on ur HDD before seeking tech support

It was a pleasant surprise to see computer parts and a nice variety of electronics again. I missed the old Best Buy and happy to see them back!