Everything needed to pick-up a 55" TV ordered by Amazon at 3am online; them able to pick it up at Best Buy.
Thank you Best Buy for being available for Amazon and especially: me. Perfect 💯
Politely said I was just browsing, twice to same person in the course of 10 seconds. He wasn't having it and needed to have a conversation about what I was looking for.
I promptly left. Don't know when I'll return.
If you can't differentiate with service, then you're in a commodity business - and Costco and Amazon win that.
Response from Best Buy
July 25, 2026
Hey,
Not having an associate listen when you've clearly stated that you're just browsing can be frustrating. We'd like the opportunity to learn more about your experience.
Please feel free to connect with us through a private social media link and reference Review #193292. When you reach out, please provide additional details about the interaction.
Facebook (https://bby.me/SO1efU)
Twitter/X (https://bby.me/aQJklp)
Instagram (https://bby.me/srQDZU)
Its nice speaking to people who know what they're selling.