Snakeman4 g
September 19, 2026
Fine place. Not very memorable. Not bad at all.
Response from Best Buy
September 19, 2026
Thanks for sharing this review. We’re concerned to hear your experience may not have met all expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/D0VHjb), Twitter/X (https://bby.me/CLfULD), or Instagram (https://bby.me/fgx92t). Please include the Google Review reference number #224464 when reaching out.
Another great store killed by AI. I always buy games on release at Best Buy, but with their TERRIBLE ai receptionist it took 4 calls to get through to a person to check on local inventory. Then, that person was a phone bank worker overseas… is it so much to ask that the phone call I make goes to the place I called and not redirected to ai garbage? The local workers are all great folks I’ve never had a problem with, but the corporate changes have made simple questions a nightmare to get answered.
Response from Best Buy
September 17, 2026
HI,
We understand that experiencing an issue with our phone system is upsetting, and we'd like the opportunity to learn more about your experience. Please feel free to connect with us through a private message on social media and include review #223770.
Facebook (https://bby.me/46rGdZ)
Twitter/X (https://bby.me/Ud2f8j)
Instagram (https://bby.me/k9bRF9)
Gumrick
September 14, 2026
Great store with friendly people
Was looking at a new phone, one service member told me that he had to get a different service member to help me, looked at the phone for 20 minutes, looked up and they were all just playing on their phones no any other customers in the area, I left to buy it somewhere else.
Response from Best Buy
September 07, 2026
Hi there!
We appreciate your review, although it's concerning to hear you had a poor experience recently with receiving assistance while in store. We encourage you to contact Best Buy on Facebook (https://bby.me/iz6rTf), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to Google Review number 219172. Our support teams would love the opportunity to learn more and assist!
Thank you.