Selam T
September 11, 2025
I bought a Lenovo Yoga 7i 2-in-1 from Best Buy about a month ago. At first it seemed fine, but then the screen started glitching and sometimes goes completely black. The keyboard still lights up, but the display won’t turn on — sometimes it takes hours before it works again. When I tried to return it after one month, the website said it was unreturnable. Very frustrating to pay almost $700 for a laptop that already has problems. I wish I had known before buying.
Response from Best Buy
September 11, 2025
Hello, Selam,
We appreciate you taking the time to leave your feedback. Having a defective computer after only a month from purchase would be frustrating, so we can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/uw4ovq), Twitter/X (https://bby.me/12zb7e), or Instagram (https://bby.me/848j1s). Please reference Google Review #42317.
Most of the staff is friendly and knowledgeable.