The guys that are Verizion reps are the best!! They are so helpful and take the time to show you how to make the most out of your phone.
Good selection of products, fair prices and frequent sales. The staff are unhelpful and odd, I had 2 networking floor workers tell me two different things, one said that DOCSIS 3.0 is supported by midco, I ended up buying the 3.0 modem router and returning it the same day once I found the information was inaccurate. The second worker knew that 3.0 is no longer supported and told me the only available products were 4x the price of the original product I had bought. Eventually they talked me out of spending any money there at all and renting hardware through an ISP. The cashier was wacked out on some uppers, wide eyed, grinding teeth, contorting their face. Overall weird experience. I suggest ordering online.
Response from Best Buy
May 03, 2026
Hello Garrett,
If we were in your position, we would feel the same way after getting conflicting information. Your feedback matters, and we want to see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #148206 in a private message. We’re here to listen and help however we can.
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Best Buy was The best buy. There were a few phones in the budget (around $200); trouble shooted the old one, Nate was great. The sale is till5/3, sounds like a mother's day present to me; finance it🥰
The cashier earlier today was really nice to me. The black guy with the glasses. Super friendly. Very clean store. Also, the old guy who greeted me helped me find what I needed. I’ll definitely be coming back here in the holidays for a PS5, unless it’s like freezing or something.