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Frequently Asked Questions About Best Buy Brentwood

How do I check product availability at the Brentwood Best Buy?
How do I check my order status?
My local Brentwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Brentwood stores’ holiday hours?

Recent Reviews

4.1
(2911 reviews)
George K
August 21, 2025
5 out of 5
Outstanding Staff!
Russell B
August 16, 2025
5 out of 5
Best investment is being a member of the Geek Squad. Moved contents of old laptop into the new one I bought here. But I needed help and they came through.
Preston H
August 15, 2025
1 out of 5
Terrible customer service
Response from Best Buy
August 16, 2025
Hello, Preston, Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message or DM on Facebook (https://bby.me/a23h07), Twitter/X (https://bby.me/qt7yc2), or Instagram (https://bby.me/cywg9q). When you message us, please include a copy of your Google review number #29967. We look forward to working with you. Regards, ^ Aaron
T H
August 14, 2025
1 out of 5
Website stated they had 2 of an item. They had 0. Wasted an hour driving.

About Best Buy Brentwood

bestbuy.com