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Frequently Asked Questions About Best Buy Brentwood

How do I check product availability at the Brentwood Best Buy?
How do I check my order status?
My local Brentwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Brentwood stores’ holiday hours?

Recent Reviews

4.1
(2853 reviews)
Michael m
May 02, 2025
5 out of 5
Associates were actively engaged,very fast and attentive to our needs.
Anthony W
May 02, 2025
4 out of 5
Geek squad was very helpful in solving a problem I had with my laptop. My only minor feedback is that they were behind schedule and it took a few minutes to check-in with an agent. I appreciate having access to expert support in person.
Kori
April 29, 2025
5 out of 5
Generally pretty easy to navigate, staff can lead you in the right direction, however it helps to do a little research before making an investment in electronics.
Gabe G
April 25, 2025
1 out of 5
The sales associate repeatedly brought me the wrong hard drive and tried to rush me to checkout without even showing me the correct product. When I insisted, he passed me off to another associate, forcing me to start the process over. The first associate was lazy, dismissive, and lied by claiming they didn’t have the item I asked for — only for another employee to find it shortly after. Extremely frustrating and unprofessional experience.

About Best Buy Brentwood

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