Best Buy Brentwood

My son and I came in to buy a GoPro and dash cam. The GoPro was locked away so the employee, after several attempts, eventually got it out of the case. He immediately started to walk to the register with it. I asked him was that the correct one and he said yes and kept walking. I told him I’d like to go look at dash cams as well but he kept walking to the register and rung up the GoPro. (We didn’t touch the GoPro until I paid for it) Why he didn’t think I wanted to purchase the items in a single transaction is beyond me. Then he walked me and my son to the dash cams and said he didn’t know much about dash cams and walked away. He did not send anyone to help us. I wanted to purchase both items together but was not even given that chance nor asked was there anything else I needed help with. I barely glanced at the dash cams and just left the store. It wasn’t a great experience and I wish I would have bought the items somewhere else. I work in retail/sales and would never treat a customer this way. I tried to call the store and speak to someone about my experience and ask was this their protocol or policy. I called the local number of the Brentwood store and I was told I had reached the call center in “East Asia.” There possibly isn’t a way to call the store and speak to someone locally or even in the States. So I’m writing this review as I wasn’t given a choice. Experiences like this is why Amazon is taking over sales. Thanks!!

Of the many Bestbuy i e been to, this one is one of the better ones. The people are extremely nice and very helpful. Unlike some, where you have to track someone down to help you, the employees are always available to help and answer questions. Part of this might be that the folks here in Tennessee are much nicer and polite.

The manager at Jackson's Was rude and disrespectful to people with disability and women Make kin fun of them and laughing at themeverything

They have no stock unless you want a tv