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Best Buy Brentwood
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Brentwood
How do I check product availability at the Brentwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brentwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brentwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brentwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2877 reviews)
Geovanny A
June 16, 2025
5 out of 5
Buena
Hoang N
June 14, 2025
2 out of 5
The greeters are nice. Customer service desk is not always the friendliest. I’ve been here a handful of times. Each time it’s like they would prefer you go away rather than help. Also, not very transparent with Pokémon cards stock.
D F
June 13, 2025
5 out of 5
Bought a laptop for my son. Quick and easy experience. Knowledgeable staff.
Kendle B
June 10, 2025
1 out of 5
Went to the Best Buy in Tennessee on Galleria Boulevard to get a controller replaced that I had protection on. I have never had a worse experience than I had tonight when I walked in the person standing at the door didn’t really know what to do so he sent me to geek squad geek squad was not even available there were people just sitting over there waiting on someone to help them when I mention to the guy at the door that before I’ve always had my items swapped out he just looked at me and didn’t even care and said that there was nothing he could do. I pay to be a total member every year and this Best Buy really dropped the ball and I’m very upset with the way that they treated me.