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Frequently Asked Questions About Best Buy Brentwood

How do I check product availability at the Brentwood Best Buy?
How do I check my order status?
My local Brentwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Brentwood stores’ holiday hours?

Recent Reviews

4.1
(2892 reviews)
K J
July 11, 2025
3 out of 5
The younger staff members need to have better customer service, especially if people are making almost a thousand dollar purchase.
Response from Best Buy
July 11, 2025
Hello, KJ, Thank you for your review and feedback of your recent store experience. I can certainly understand wanting assistance when making a large purchase. We'd like to ensure this feedback gets into the right hands. Please reach out us to in a private message on Facebook (https://bby.me/29253s), Twitter/X (https://bby.me/8qs13i), or Instagram (https://bby.me/nygctv). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review,. Kindly, ^Meghan
Chris H
July 03, 2025
1 out of 5
Came in to buy a gaming computer. Can't get any help from anyone, stood around for 20 minutes after someone said they would help me. Not the first time I've just left due to poor service here. Find a better place to spend your money.
Ashley R
July 03, 2025
5 out of 5
Thank you Theo. Thank you Gunner. Thank you Hayden. Thank you all for taking that extra to step to help today. Your courtesy and patience did not go unnoticed.
Alexlusho R
June 30, 2025
5 out of 5
Aquí hacen las preventas al 100 sin fallas

About Best Buy Brentwood

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