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Frequently Asked Questions About Best Buy The Pinnacle

How do I check product availability at the The Pinnacle Best Buy?
How do I check my order status?
My local The Pinnacle Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy The Pinnacle stores’ holiday hours?

Recent Reviews

4.0
(1914 reviews)
SteveandLisa L
July 29, 2025
5 out of 5
My favorite for electronics
Floyd C
July 28, 2025
2 out of 5
Online showed product in the store when I got there inventory was off.
Response from Best Buy
July 28, 2025
Hello and thanks for reaching out on Google, Floyd. We understand the frustration when our online availability does not match the store's inventory. Typically, we recommend creating a store pickup order online, so you are notified when the product is ready, as it can take time for our inventory to update online should an item sell. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/25bwds), Twitter/X (https://bby.me/nbyfzx), or Instagram (https://bby.me/3xfsdg), and mention your Google review, 21623. Regards, ^ Graham
Richard K
July 20, 2025
5 out of 5
Great staff very knowledgeable and very friendly and even made my kids feel welcome and comfortable
Mike B
July 19, 2025
4 out of 5
Not the Best Buy of old, but still pretty dang nice to have an electronic store in the area again.

About Best Buy The Pinnacle

bestbuy.com