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Best Buy The Pinnacle

Open Now
Closes at 9:00 PM
Open Now
Closes at 9:00 PM
MondayJul. 710:00 AM - 9:00 PMTuesdayJul. 810:00 AM - 9:00 PMWednesdayJul. 910:00 AM - 9:00 PMThursdayJul. 1010:00 AM - 9:00 PMFridayJul. 1110:00 AM - 9:00 PMSaturdayJul. 1210:00 AM - 9:00 PMSundayJul. 1311:00 AM - 7:00 PM
Services Offered

Specialty Shops and Services

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected
  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy The Pinnacle

How do I check product availability at the The Pinnacle Best Buy?
How do I check my order status?
My local The Pinnacle Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy The Pinnacle stores’ holiday hours?

Recent Reviews

4.0
(1898 reviews)
Anthony D
June 25, 2025
5 out of 5
I'm glad they are still here
Abigail T
June 16, 2025
5 out of 5
Darrell was very helpful and had a wonderful personality. He made sure we were taken care of from the moment we walked in till the moment we left. I now have a brand new pink Ipad! 😁
Michael A
June 07, 2025
1 out of 5
Winter and bought a s24 Ultra new and bought a phone case and cover and the guy told me when I picked it up that they would put it on for free the manager that was there the female manager was extremely rude it took over an hour and a half to get my phone and then another 30 minutes after that saying she's not going to put that screen protector on its some charge and after I was told it would be free with the order she said she don't have time for that and she ain't doing it
dustin r
June 04, 2025
1 out of 5
Ordered a washer and dryer on May 6. Paid for delivery and installation. The earliest delivery date was May 29th. Took a personal day from work to be home for the delivery. The 28th I got a text to expect delivery between 9:30 and 1:30 the next day. The next morning I got a call at 9am that my delivery was canceled and I would need to reschedule. The next available delivery is July 3. So eight weeks after I ordered them. Contacted customer service three times and have been told that a manager from the store would be contacting me within 24 hours. That was last week and I still have yet to hear from anyone from the store.

About Best Buy The Pinnacle

At Best Buy The Pinnacle, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy The Pinnacle team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 442 Pinnacle Pkwy in Bristol, TN, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy The Pinnacle? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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