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GEEK SQUAD

Best Buy The Pinnacle

ClosedOpens at 10:00 AM
4.0
(1874 reviews)
567 Pinnacle Pkwy
Bristol, TN 37620
(423) 845-6050
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ClosedOpens at 10:00 AM
SaturdayApr. 110:00 AM - 8:00 PMSundayApr. 211:00 AM - 7:00 PMMondayApr. 310:00 AM - 8:00 PMTuesdayApr. 410:00 AM - 8:00 PMWednesdayMar. 2910:00 AM - 8:00 PMThursdayMar. 3010:00 AM - 8:00 PMFridayMar. 3110:00 AM - 8:00 PM
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Specialty Shops and Services

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

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  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

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Frequently Asked Questions About Best Buy The Pinnacle

How do I check product availability at the The Pinnacle Best Buy?
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My local The Pinnacle Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
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Recent Reviews

4.0
(1874 reviews)
jerry c
March 22, 2025
5 out of 5
Ryleigh was great! She was very professional and knowledgeable. She made sure we were set up to go out the door. Definitely recommend going to B.B and see her!
Lori W
March 20, 2025
5 out of 5
Gentleman that helped me went straight to what I was looking for.
Better F
March 12, 2025
5 out of 5
Great Display! Lots of customer service.
Aleta H
March 07, 2025
5 out of 5
From my salesman Mark to my "Geek squad" guy Brad, it has been a great experience!

About Best Buy The Pinnacle

At Best Buy The Pinnacle, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy The Pinnacle team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 567 Pinnacle Pkwy in Bristol, TN, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy The Pinnacle? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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