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Best Buy Chattanooga
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Chattanooga
How do I check product availability at the Chattanooga Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chattanooga Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chattanooga stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chattanooga Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4189 reviews)
raul r
February 17, 2026
1 out of 5
Went to buy a computer monitor drove 1 hour round trip and waited for an associate to help asked 3 tines for help said they would call some one to ring me up no one ever showed up after 50 minutes I left good luck finding help their
Response from Best Buy
February 17, 2026
Hello Raul,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/wvy7qy), Twitter/X (https://bby.me/t97x2w), or Instagram (https://bby.me/o2ywca). Please send us a private message or DM to complete the documentation process. Please also reference Google Review, 118659.
Thunder
February 13, 2026
1 out of 5
Horrible store experience. Came in to buy a laptop and a Playstation 5. The salesman helping my wife was setting her up for a Best Buy card and then left to never return. Meanwhile I stood around the Playstation 5 area waiting and looking for someone.....ANYONE TO HELP ME.....and not a single salesperson made any effort at all. We left, drove over to Target and ended up buying the items there. If you can't recognize and help people, what good are you?
Response from Best Buy
February 14, 2026
Hello, Thunder,
We can certainly understand being disappointed in that visit. Having a sales associate that was working with you disappear is absolutely not the experience we want for our customers. If you'd like to formally document your visit, please send a private message on social media. Please include Google Review 116988 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Josh
February 13, 2026
5 out of 5
I walked into Best Buy fully expecting to be ignored, confused by tech jargon, and somehow leave with a fax machine. Instead, I was ambushed by Tam and Daniel — two absolute professionals who clearly take customer service way too seriously.
Tam had the audacity to actually listen to what I needed. Then, instead of upselling me a $900 “space-grade, NASA-approved” hard drive, he calmly guided me to the exact standard state hard drive my Xbox needed. No nonsense. No pressure. Just knowledge. Disgusting levels of competence.
Daniel, meanwhile, decided to make the entire experience enjoyable. Not only did he help me pick out streaming equipment for my wife, but he also did it with a dangerously good sense of humor. I went in expecting a transaction. I left feeling like I’d just hung out with friends who also happen to know everything about electronics.
Between the two of them, they:
Answered every question.
Didn’t make me feel dumb.
Didn’t try to sell me a protection plan for my protection plan.
And somehow made buying tech fun.
Frankly, it’s unacceptable how efficient and enjoyable they made the process. If Best Buy keeps hiring people like this, I might actually start looking forward to errands.
Tam and Daniel deserve raises, awards, and possibly their own sitcom.
Would absolutely recommend.
Would absolutely return.
Would absolutely let them roast my lack of tech knowledge again.
— A deeply satisfied (and slightly offended by their competence) customer 🎮📦
Crystal H
February 10, 2026
5 out of 5
Very helpful and gave alot of information to decide on which products were best suited for my needs