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Frequently Asked Questions About Best Buy Chattanooga

How do I check product availability at the Chattanooga Best Buy?
How do I check my order status?
My local Chattanooga Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chattanooga stores’ holiday hours?

Recent Reviews

4.1
(4009 reviews)
Laura B
July 31, 2025
5 out of 5
Ian in computers set.us up without pushing us. We are really happy with our purchase.
Anthony A
July 30, 2025
3 out of 5
Standard electronics store. It seems like they are struggling to maintain ant products, though locally. Pleasant employees
Response from Best Buy
July 30, 2025
Hello, Anthony, Thanks for taking time out of your day to leave your feedback. We are glad to hear that our associates were pleasant, but never like to hear that the shelves were low on stock. We would be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/qb2tya), Twitter/X (https://bby.me/wz6db3), or Instagram (https://bby.me/mbmo7e). Please reference Google Review, #22580. Regards, ^ Aaron
Matthew B
July 28, 2025
1 out of 5
Good service in store, but impossible to get a real person on the phone if you have any questions. It just sends you in circles with a computer voice or doesn’t recognize your question. SOO Frustrating!!!
Response from Best Buy
July 28, 2025
Hello, Thank you for the review.I understand you’re hoping to speak with someone from your local Best Buy store. To ensure both customers visiting our retail stores and those calling in receive the most efficient support, all calls are routed to a national team. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/x71ijg), Twitter/X (https://bby.me/31ixhp), or Instagram (https://bby.me/5s7zr6). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 21696. Regards, ^ Kristy
Kareem C
July 28, 2025
5 out of 5
The associate was very knowledgeable and friendly. Got me what I needed.

About Best Buy Chattanooga

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