Best Buy Chattanooga

Returned an eero mesh system that I purchased in June for our vacation home which is 3 hours away. I was told by the sales person that this would definitely increase our internet connectivity I plugged it in and didn't notice a difference. I came in to the store again in August and spoke to another sales person that assured me again that it should work. I finally was able to get our internet provider to come out this past Friday as we are completing a shed that is going to be our exercise room and will have a TV and sound bar that I purchased from Best Buy. The internet tech told me that the mesh system wasn't doing anything and advised getting a single line router installed. He said that I should return the Eero system. First of all , I couldn't remember exactly when I purchasef it. I have been a total tech member for years and have purchased every TV, appliances,computers just to name a few and was treated today by Matt like I was trying to rob the store. He was so rude and kept questioning why I was bringing this system back and I had to keep explaining why! I was out of the return period but I didn't know that until I came in. This manager was a real jerk and if it weren't for the other nice people that work there I would probably buy somewhere else. BAD Attitude!!!!

Had an 11:00 appt to install a dash cam in our car. Arrived early and was told it would take 1 1/2 to 2 hours maybe 2 1/2. Tried calling at 3 hours and no answer. Went in and saw them still working on the car, was told another hour. Spoke to the manager and got no where, he checked with the tech and said it would be 20-25 minutes. Went back and 40 minutes later it was done. We had a dash cam installed in our other car 2 1/2 years ago without incident. I will take my business elsewhere when we get our new car in the spring. Totally unimpressed.

Ordered online for in-store pickup. The order was ready in under 20 minutes. When we got there we were greeted and had our order in hand in under 20 minutes. Great service that we appreciate! Thank you!

I received better answers to my questions from Google than any assistance at the store. Drove 40 minutes for nothing. Bought a laptop within 2 days it's having issues. No help from store but had to wait for what I think was way to long for help from the geek squad. Ill take my chance with Amazon.