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Frequently Asked Questions About Best Buy Chattanooga

How do I check product availability at the Chattanooga Best Buy?
How do I check my order status?
My local Chattanooga Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chattanooga stores’ holiday hours?

Recent Reviews

4.1
(3937 reviews)
janet o
May 05, 2025
4 out of 5
Good pizza. Order at the counter.
Christopher H
May 05, 2025
1 out of 5
I bought a pair of the Powerbeats Pro 2 from this store 1 month ago. I was told I had 2 months to return them if any issue occurred. Well about a week ago the right headphone completely quit working. Have barely used these things, haven’t dropped them a single time. So I bring them in to return them since I was well within the 2 month time frame I was told I had. Turns out that cashier who sold me the headphones told me 2 months to return, when it was actually 2 weeks. Regardless- the cashier helping me this time checked out the headphones and said it was clear I hadn’t damaged them at all, so whatever issue was occurring was a factory issue. The only option he gave me was to sign up for a 60 dollar Best Buy membership that would then allow me to return them. When I said no to that, he said there was nothing else the store could do. He said call Apple. Well, after hours on the phone with Apple, it turns out he could have scheduled an appointment for me to get them serviced at Best Buy. They are an “Apple authorized service provider” and can service any of their products. But instead of helping me out, I was sent to Apple to waste hours of my time. All it would’ve taken was one sentence from this guy. I guess I didn’t deserve help since I didn’t buy the $60 membership.
JAMES W
May 04, 2025
5 out of 5
We did an online order. It was ready when they said it would be and the employee was very nice and helpful when he brought it out to the car. The employee loaded the item into our car. Very easy to use the online ordering system.
steve t
May 02, 2025
5 out of 5
Go great tv quick service

About Best Buy Chattanooga

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