Susan O
September 08, 2024
By far one of the best places I’ve ever been to get help fixing laptops, phones and for me yesterday, my Apple Watch. The service was quick, my attendant was kind and so helpful, and everything got fixed. I get tired of being looked down on because I’m not very savvy with gadgets. Here, at this store, you are treated respectfully and kindly.
Candy G
September 06, 2024
If I could give ZERO stars I would. I have waited 8 hours for an appliance delivery. Truck allegedly broke down. No contact. I missed 2 doctors appointments and missed picking up my grandson. 4 Sales representatives said they couldn't contact the truck driver. Lie. 5th representative DID contact the driver and allegedly it has broken down....allegedly. No call. No email. No text. Next available appointment for delivery is a week. Seriously???? Poor, poor customer service. Never again will I do business with Best Buy. Best Buy??? Worst Service should be the name. Pathetic.
Response from Best Buy
September 06, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also expect my deliveries to occur during the timeframe indicated when the order was placed. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64167984".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
chantel w
September 03, 2024
Great deals on electronics. Clean organized store.