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Best Buy Chattanooga
Services Offered
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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Chattanooga
How do I check product availability at the Chattanooga Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chattanooga Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chattanooga stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chattanooga Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4087 reviews)
Wendy
October 30, 2025
5 out of 5
Exceptional Service from Chandler!
I had such a great experience at Best Buy thanks to Chandler at the Chattanooga location on Gunbarrel Avenue. He went above and beyond to help me find the perfect laptop. He was incredibly knowledgeable — answering every question with patience and clarity — and genuinely kind throughout the process. It’s rare to meet someone who combines expertise with such a caring attitude. Chandler turned what could have been a stressful purchase into an enjoyable and easy one. Best Buy is lucky to have him on the team.
Scott P
October 21, 2025
5 out of 5
Best buy came to my house to connect a home theatre to my T.V. Eric looked at what I had and educated me about my equipment. My equipment was well outdated and Eric told me what my options were. At that time I didn't have the money to do what I wanted to do. Eric and the man with him could not have been any nicer and were extremely smart about their jobs. I paid upfront on my credit card. Since I wasn;t prepared to do what was needed they refunded the money I had paid upfront. They made it very easy and I really appreciated them crediting my card back for the money paid up front. Best Buy are my choice when I'm prepared to buy what is needed. They are more honest than any company than I have ever dealt with.
Coy R
October 21, 2025
4 out of 5
They had what I wanted and it was a great price. Regularly $179.00 I paid $120.00
M&J S
October 21, 2025
5 out of 5
Ordered the OLED tv online and picked it up same day. Guys loaded it and was very professional.