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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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LG Experience
Car & GPS Installation Services
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Frequently Asked Questions About Best Buy Chattanooga
How do I check product availability at the Chattanooga Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chattanooga Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chattanooga stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chattanooga Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4351 reviews)
Wanda H
November 10, 2026
5 out of 5
At first it appeared they were not really interested in helping locate a laptop or tablet. But DJ stepped up and he did an awesome job helping this senior citizen find exactly what worked for me. He was outstanding.
Brian R
November 09, 2026
3 out of 5
It's a Best buy
Response from Best Buy
November 10, 2026
We appreciate you taking the time to leave a review. If you have any specific feedback you'd like to share about your visit, please reach out to us in a private message on Facebook (https://bby.me/zyYMyz), Twitter/X (https://bby.me/h8fW5l), or Instagram (https://bby.me/pEn4Gx), and mention your Google review, 252834.
Whitney N
November 09, 2026
5 out of 5
I love this best buy they are nice and willing to help!
Kerry L
November 07, 2026
2 out of 5
I went Thursday to pick up a tv. Today got around to setting it up. Screen was white with huge line on right side. Thursday staff kept pawning the pick up off on others and loader refused to load. The guy that finally helped me was very rude and pushy. Today I went to exchange it. The guy at 1st wanted to refund it. Finally understood exchange. Then told me they didn't have any in stock and would be the 11th before I could get one. When I said that wasn't acceptable he walked away and called a manager. 20 minutes later I get a manager. He too was rude so I got rude back and asked if they could offer a replacement at same price range. He was shocked that I hadn't been offered this. 15 minutes later I finally got one. Took over an hour of waiting, attitudes and rude employees to get my replacement. Never shopping there again.
Response from Best Buy
November 08, 2026
Kerry,
Thanks for sharing your experience with purchasing and exchanging your TV. We want customers to have they support that they need when shopping and can imagine how this scenario would make a person feel. Please send a private message via Facebook (https://bby.me/4FlUzF), Twitter/X (https://bby.me/rBkp1x), or Instagram (https://bby.me/Ql4hj3). When doing so, be sure to mention Google Review 251417.