Best Buy Chattanooga

Apparently, it wasn't worth buying a car stereo system with a dash camera and a rear view camera that would be fitted in a 2008 Toyota Matrix. I specifically bought a SJoyBring JOY-W019 touch screen stereo system with a dash camera and a rear view camera I bought off of Amazon with a universal backup camera mount. I drove all the way from West Knoxville to Chattanooga for my 11 AM appointment to have it installed. When I got to the store, the Geek Squad staff who handle car accessories installation told me that they would install what I bought off of Amazon because “they would not fit in my 2008 Toyota Matrix, break down overtime or whatever.” It was a big slap in my face when I wouldn't get service or have it installed my way. I was so shocked and mad that I just cancelled my appointment and walk out on them. It was one of the worst experiences in my life. It's hard enough to find something I found off of Amazon that would fit in my car and it's even harder when Geek Squad wouldn't do you a service that you had hoped for and setup an appointment with them. If you are someone is looking for a store that won't install a stereo system and camera system that you found would fit in your car or take customer service to heart, then this is your store.

I did get what I want, but most of the help from the associates was incorrect. Is "powerbank" not a recognizable term?

We had a great experience at Best Buy thanks to Hunter. He helped us while we were looking to purchase a TV and was incredibly patient and knowledgeable. We were initially interested in an open-box model, and Hunter went out of his way to open it up for us and set it aside in case we decided to move forward. Although we ended up purchasing a new TV the next day, his helpfulness and customer service made the entire process smooth and stress-free. Thank you, Hunter!

Great prices love this good people