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Best Buy Chattanooga
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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LG Experience
Car & GPS Installation Services
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Frequently Asked Questions About Best Buy Chattanooga
How do I check product availability at the Chattanooga Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chattanooga Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chattanooga stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chattanooga Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4208 reviews)
Ken H
March 25, 2026
1 out of 5
Been there three times to have
Dashcam installed. Waite times over two hours and today the man was a no show. 45 min trip each time. Still don’t have installed, purchased Christmas for wife. Now 3/25/2026.
Response from Best Buy
March 25, 2026
Hello, Ken,
Thank you for your review. Having two appointments needing to be rescheduled because of staffing issues is really frustrating, especially when it was a gift. We'd like to see if we can assist. Please reach out on social media with a message to connect with a Resolution Specialist. Please mention Google Review 134662 when reaching out.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Torrey M
March 18, 2026
1 out of 5
False pricing and or stock availability. Ordered product online, the order was canceled. Called to find out why and was advised of a store error and then asked to please reorder. The team then went on to verify pricing, stock, location, pricing etc…The team asked if I would like to place a new order with them, I confirmed order details & received my receipt after payment. The order was canceled again with 2 minutes. I called and spoke with customer service again, this time I was advised that they do not know what happened. I asked to speak with someone in management about the issue but was advised no one was available. The rep did take down my information, but I never received a call back. I guess that request was also canceled.
Jonathan M
March 14, 2026
1 out of 5
Get a phone # that actually connects to the store, shouldn’t have to drive an hour to check if yall got my part in, that’s inefficient. Ill save myself the drive next time and go somewhere else that can pick up the phone.
Response from Best Buy
March 14, 2026
Hello, Jonathan,
Thank you for sharing your concerns with not being able to reach the store. Wanting to reach someone at the store over the phone and not being able to can be difficult. We would be glad to help you with questions or concerns you can reach out to us on any of our social media profiles below with Review 129335. Although you can't reach the store on the phone, you can order items you are interested in online through our website or Best Buy app for a text/email that's ready for pickup after being ordered.
Facebook (https://bby.me/7fmInK)
X (https://bby.me/2BehkE)
Instagram (https://bby.me/J9FFWp)
Jorge
March 14, 2026
5 out of 5
Had some equipment shipped to the store. Received exceptional Geek Squad service from Codie and Nick. The work was a bit more complicated than originally expected, but even though it was the end of the day they made sure to get it all done (and even a few more items than originally planned). At the end they resolved all my issues, in a very effective and professional manner.