Best Buy Chattanooga

Nice ride to a great original from the past

They helped me find what I needed for my dashcam

My God, where do I even start. I go in to pay cash for 3 new appliances and a laptop. We choose a laptop on sale for around $500 and a fridge, range and microwave, all made by GE based on 3 criteria: first, they assure us they'll price match Home Depots prices for the appliances, which is about $2900 with all hoses, hook ups, delivery and install included. Second, bundling brand gets us a $200 gift card... and three, they have a promo saying we get $300 dollars off if we bundle 3 appliances from the same manufacturer...except when we actually ring everything up they "accidently" try to charge us $1000 for the laptop. Oops. I'll be generous here and give them the benefit of the doubt that this was actually an accident. They change the prices to the correct $500. Now the appliances, after price match, ring up as $3900. We ask them why the appliances cost a thousand more than Home Depot when they are supposed to be price matching, and they insist it's because of parts of delivery etc. I have to pull my phone out, go to the home depot app and show them that the three appliances, with parts, labor and delivery, after tax, are less than $3000. He then insists that it's just the software and the price will come down once later in the process. It doesn't. When we again mention the discrepancy we discover they did not, in fact, subtract the $300 for bundling 3 GE appliances. Once is a mistake, twice is them charging you more and hoping you don't notice. So now their price, with the $300, is STILL higher than Home Depots price, and he explains to us that he has to add on $200 "because of the 200 dollar gift card" He then tries to make it seems as though him charging us 200 dollars for a 200 dollar gift card is somehow beneficial to us, when of course it's not. This crap goes on for, I kid you not, almost two hours, when we finally realize that they do not actually have any intention of honoring the 200 dollar gift card OR the Home Depot price match. Classic example of predatory tactics. I will never spend a dime at best buy again. I wish to God I'd gotten the name of the tall skinny guy (late twenties to early thirties ) with a sort of strawberry blonde hair so I could put him on blast for being dishonest and wasting my time, but I didn't get his name. Don't give your time or money to these clowns.

I know this is silly as heck to make a negative review now, after all of these years. But a decade ago, this particular Best Buy practically stole my G432 Logitech headset. I came in to replace the headset when I had a warranty for it, and the employee told me to give her the worn out headset I had, and head to the shelf at the back of the store to get the replacement. They didn't have the headset back there on the shelves, so I came back to get my headset back (It mic was worn out, so I figured I'd just get it to just solo-play some games without chatting with my buddies, and come back later) She flat out refused to return me the headset, claiming it was some store policy that she couldn't give it back. I never heard of that in my life, and it was absolutely embarrassing. She promised to send me an email that would help me get my new headset, and all it was, was a crummy coupon for something completely different. Unfortunately, my teen self didn't have the receipt for it, so I couldn't challenge it at all. I pretty much went on her word that she can 'replace it', since she claimed it was on record that I had the warranty. If anything, it was a good lesson for my young self to keep documents on EVERYTHING. Again, I know this is goofy to make a review this now. But I felt like I needed to do this, since it's been bothering me since forever. RIP my old Logitech headset.