Best Buy Chattanooga

There not very friendly I went in this morning looking for car audio and they all acted like they didnt want to talk to me

Purchased a $400 set of headphones for a Christmas present went down with the receipt on January the 19th and they refused to exchange them

Good customer service

Well, the store was immaculately clean. Staff was moderately helpful. I don't see them winning any awards for their overarching friendliness or service but they weren't bad. They just weren't extraordinary. I made a special trip here on the advice of a confidante to purchase any electronic item they were sure to have. Well, they didn't. The associate initially reported the item in question had simply moved to a new locale. After a canvass of the area and a talk with management, it was discovered that the item in question was Out of stock. Which, would explain why we couldn't find it. But, you can order online and it'll be here in a week," I was told. I politely declined. Then, on my way out of the store I made another stop and found a second item that caught my fancy and was ready to make a purchase. But this search also ended with the familiar refrain. "We're out of stock at the moment but you can order it online And it'll be here in a week. For the second time in about 10 minutes I'll politely declined such an offer. I didn't ask if I could buy the item that was on display since it was the only item in stock and that was met with a no I'm sorry...." I left before they could finish the sentence which probably ended with "you can buy it online." I think it's a fine store with a lot of fine people working there Things just didn't go my way last night while I was up there. But we're not going to hate on them too bad. Just need an inventory update. A good old,.hardy stocking of the shelves would do everybody some good