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Best Buy Chattanooga
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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LG Experience
Car & GPS Installation Services
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Frequently Asked Questions About Best Buy Chattanooga
How do I check product availability at the Chattanooga Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chattanooga Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chattanooga stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chattanooga Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4206 reviews)
Jonathan M
March 14, 2026
1 out of 5
Get a phone # that actually connects to the store, shouldn’t have to drive an hour to check if yall got my part in, that’s inefficient. Ill save myself the drive next time and go somewhere else that can pick up the phone.
Response from Best Buy
March 14, 2026
Hello, Jonathan,
Thank you for sharing your concerns with not being able to reach the store. Wanting to reach someone at the store over the phone and not being able to can be difficult. We would be glad to help you with questions or concerns you can reach out to us on any of our social media profiles below with Review 129335. Although you can't reach the store on the phone, you can order items you are interested in online through our website or Best Buy app for a text/email that's ready for pickup after being ordered.
Facebook (https://bby.me/7fmInK)
X (https://bby.me/2BehkE)
Instagram (https://bby.me/J9FFWp)
Jorge
March 14, 2026
5 out of 5
Had some equipment shipped to the store. Received exceptional Geek Squad service from Codie and Nick. The work was a bit more complicated than originally expected, but even though it was the end of the day they made sure to get it all done (and even a few more items than originally planned). At the end they resolved all my issues, in a very effective and professional manner.
Mirror16
March 14, 2026
1 out of 5
DO NOT EXPECT ANY HELP WITH iPHONE SETUP AT THIS STORE. I ordered a new iPhone through Best Buy online to replace my wife's old one. She wanted to pick it up at this store on Gunbarrel Road so they could help her set it up and they assured me they could do that and that the phone would be ready to collect on the Wednesday. So she went there that day only to be told it hadn't arrived, try again on another day. Then when it did arrive she asked about help to get it set up and was initially directed to the "Mobile Desk", but they told her they couldn't help and to try the Geek Squad service in the store. After queuing up in the Geek Squad line she was eventually told that Apple no longer allowed them do do that due to their repeated screwups. So not only was Best Buy worse than useless in this regard, there is obviously no proper communication between departments.
Response from Best Buy
March 14, 2026
Hello!
Thank you for your review. We appreciate you taking the time to share feedback on your experience, and we're sorry to learn it wasn't as positive as it should have been.
To formally document your feedback, feel free to reach out to us on Facebook, X (@BestBuySupport), or Instagram (@BestBuy) and mention that you're following up on your Google review 129334.
sherri r
March 11, 2026
5 out of 5
Great place to shop