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Best Buy Chattanooga
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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LG Experience
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Frequently Asked Questions About Best Buy Chattanooga
How do I check product availability at the Chattanooga Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chattanooga Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chattanooga stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chattanooga Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4097 reviews)
Peter M
November 18, 2025
1 out of 5
They redid their checkout lines and don't know how to use them. Stood in the checkout line and then they took people from the customer service line over and over again to check them out. Kept ignoring the folks in the regular line.
Response from Best Buy
November 18, 2025
Peter,
We are sorry to learn that the checkout process was confusing during your visit. We'd love the opportunity to look into it. Please send a private message to us via Facebook (https://bby.me/x03w6k), Instagram (https://bby.me/kdx8hj), or @bestbuysupport on X. Be sure to mention this review, "Google Review 71041" when messaging us.
0x17
November 16, 2025
5 out of 5
Joshua was amazing! Super helpful and walked me through the store. He put up with me while I made my difficult decision of picking out a monitor for my PC. Thank you Joshua.
Cari G
November 16, 2025
1 out of 5
My visit today started out great then left me leaving never wanting to return!!!! Started off dealing with to great guys helping us with a wall mount. Then asked to see the best of the cheapest surround sounds. They directed us to the “surround sound expert”. This is where it went done hill! My question to him was “can you show me the best of the cheapest surround sounds?” His response “First off cheap and best don’t go together “ my jerk alert was instantly put on guard! Next question he asked was “what kind of TV do have?” I commented “it’s a Roku tv” He then responded “To be honest the surround sounds in here cost more than your tv, what is your budget?” I proceeded to tell him that I would no longer waste his time and walked away. I had to find something quickly so I had no choice to find something on my own. But if I had a choice I would have dropped my cart and left!
Response from Best Buy
November 16, 2025
Hello, Cari.
Shopping in our stores should be a pleasant experience where our experts help you find the product that fits your needs and desires. We are disappointed to hear about your experience, and we'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/25dtu3), Twitter/X (https://bby.me/e5rlfz), or Instagram (https://bby.me/tl474x), and mention your Google review, 70199.
Sandra R
November 08, 2025
5 out of 5
I stopped by Best Buy this afternoon to look at MacBooks. Evan & Joseph were super helpful in answering any questions I had. Thanks guys for all the help!