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Best Buy Clarksville

2805 Wilma Rudolph Blvd
Clarksville, TN 37040
(931) 552-5239
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Frequently Asked Questions About Best Buy Clarksville

How do I check product availability at the Clarksville Best Buy?
How do I check my order status?
My local Clarksville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Clarksville stores’ holiday hours?

Recent Reviews

4.1
(2828 reviews)
Kim T
September 11, 2024
1 out of 5
Purchased TV with warranty that is still valid through December 20, 2024. Best buy won't honor the warranty. Manager Amanda Johnson won't help with a call to customer care, tells us we need to call ourself, which we've done multiple times and have used chat function. Update in response to Best Buy's reply: 1. I called the Customer Care center twice Second time was told I have to pay $124.99 when I paid in advance for two years... the two yr period expires in December, I don't owe a penny. 2. I also chatted with your customer care center 3. Your manager at the Clarksville location was very rude. She didn't offer us any suggestions or assistance. Told me I need to call again that she couldn't do anything. What's the point of buying a 2 yr extended protection plan if it's not honored?
Response from Best Buy
September 11, 2024
Hello, Thank you for sharing your feedback with us. I understand being told that the store wasn't able to assist with your TV warranty, wouldn't have been welcome news. Generally, TVs 42-inches or larger would be repaired in your home instead of in our service centers, to help reduce any chances of damage in transport. You can learn more about our TV repair options here: https://www.bestbuy.com/site/tv-home-theater-services/tv-repair/pcmcat1491421050845.c?id=pcmcat1491421050845 That said, it does sound like the store may have been able to provide better assistance with this, and I'd like to ensure that it's reviewed further with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, the location you visited, and a reference to your "Google review case 64187146". Sincerely, ^Melissa
Michael A
September 10, 2024
5 out of 5
Knowledgeable, helpful crew. My online order was filled in less than 20 minutes after placing it through the mobile app. Even though it was just one item, that's still super fast. Had FedEx been able to do their job correctly I wouldn't have needed to make this trip but since they've lost the very item I'm picking up, twice already, after I got the email saying delivery has been delayed I decided just to make the drive and pick it up at the nearest available location. I was surprised to see that AstroBot for PS5 wasn't on the shelf but after asking if they had sold out, I was informed that there are still a few that haven't reached the shelf. The product displays are also super eye catching throughout the whole store.
Kyle F
September 08, 2024
5 out of 5
was able to find what I needed online and then to to the store and pick up my order quickly and easily.
Ephram E
September 06, 2024
4 out of 5
Great selection, though smaller than most best buys I've been to. Plenty of employees. Prices are high, but that's best buy for you. Clean store and good selection!

About Best Buy Clarksville

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