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Frequently Asked Questions About Best Buy Hendersonville

How do I check product availability at the Hendersonville Best Buy?
How do I check my order status?
My local Hendersonville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hendersonville stores’ holiday hours?

Recent Reviews

4.0
(3095 reviews)
Eric S
January 17, 2026
5 out of 5
Friendly & very helpful staff
Joseph G
January 17, 2026
5 out of 5
Went in to get a surround sound system for my TV and ended up talking to an AT&T rep named Trevor. He was great, joked with me and my girlfriend, and sold me on a new internet provider. He was very funny and personable, listened to my apprehensions, and answered my questions. I actually said no at first but ended up coming back before I even left the store. Trevor was awesome, thanks man!!
JR f
January 12, 2026
5 out of 5
Easy
Terry M
January 12, 2026
1 out of 5
Highland, indiana store. Horribile! Not enough people working there abd the one who couldn't help me acted sleepy and that I was bothering him. I could only understand not half of what he said and he did not say much. It was extremely loud so this made it harder to hear him. The tv section was so loud I couldn't read. Why couldn't they turn it back down once the potential customer heard it?? No it stayed blasting. The lazy guy in the streaming device section was no help to me. I had to keep saying excuse me are you saying yes or no? It was ridiculas! Now I have the wrong thing and stuck with it paying 80 dollars. I once went there and spent over three thousand dollars. Back then they had workers who could help so it resulted in spending alot. I hope Best buy tests these people. On their knowledge and attitude before hiring them. They decide to choose who they want to wait on or help instead of whobis next in line. I waited a very long time and a man came in and just got Mr lazy to help him and was there over 45 more minutes. Not right not fair. I tried to get his name to report him but I couldn't or he couldn't even help with that. I saw workers walking around but said don't work in this dept or would point to someone else and one said I'll get some to help you. Walked off smiling doing nothing. I hope management starts viewing their employees because they got paid for just showing up surely not helping. I saw other potential customers looking around for someone to help them too. Go somewhere else folks! You'll get no information nor help in this store but a headache. No consideration. Sad.

About Best Buy Hendersonville

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