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Frequently Asked Questions About Best Buy Jackson

How do I check product availability at the Jackson Best Buy?
How do I check my order status?
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jackson stores’ holiday hours?

Recent Reviews

4.0
(2254 reviews)
Cynthia B
August 01, 2025
5 out of 5
Great experience with an young lady that was very helpful and accommodating to me located exactly what I was searching for and helped even more buy loading it in the back of my truck.. Thank you 😁
Cindy T
July 23, 2025
5 out of 5
Great service and help from associates!
Fallon M
July 20, 2025
5 out of 5
Carson did a great job helping us pick out a gaming PC.
andrew b
July 18, 2025
1 out of 5
Bought a Meta Quest here. Salesman told me I would receive $300 off when it goes on sale. Not only did it never go on sale, but when I went to return it a manager, Kirby, told me the Serial number for my quest conveniently didnt match my receipt. Upon doing some research, it seems the headset has its own serial number. Kirby insinuated that I swapped it for an older one even though I bought it 2 weeks only prior. I've never had a negative experience at best buy before this but the lying and lack of professionallism was uncalled for.
Response from Best Buy
July 18, 2025
Hello, Andrew, Thank you for leaving us a review on your most recent experience. Purchasing a Meta Quest should be exciting! However, that was not the case for you. I understand the importance of clear communication, especially when you were under the impression you would price match an upcoming sale. We appreciate your feedback, and would like to formally document your interaction in our corporate system. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #17397” when reaching out on social media. Regards, ^Ruby

About Best Buy Jackson

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