40 people working in the store, 3 at the front working security 0 cashiers. Got tired of standing around waiting after 10 minutes and left the goods on the counter. Better hope they get a self checkout soon
Response from Best Buy
August 12, 2026
Hello, Cody,
Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 202392.
Facebook (https://bby.me/xe4182)
Twitter/X (https://bby.me/EfYqWP)
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We look forward to assisting you there.
Excellent service. A much better experience than the one in Brentwood, TN, where we waited 10 minutes before anyone offered to help us. Thank you Jackson, TN, Best Buy.
I just spent over $1,000 on a new computer. They have had 5 days to transfer from old to new & they still have. I have called 3 times to be placed on hold & this time has already been 10 min & expext longer wait. This is my very first purchase from Best Buy because they were recommended & this will probably be my last!