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Best Buy Jackson
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Jackson
How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2200 reviews)
sharon b
January 24, 2025
1 out of 5
.I really can't give this store a rating, Because the store doesn't deserve a rating. I went in yesterday Thursday 1/23/25 to get a freezer. I had no one to wait on me .The gentleman at the front door was extremely nice. No one ever comes back to help me with the freezer when I went to the checkout. They were all in a huddle up front. So I knocked on the register counter to get someone's attention. A Hispanic girl come over there and went straight to the woman behind me in line and waited on her when I asked for a manager. The young man come over there stood and asked what the problem was. I told him first of all, I had no help. Secondly, the Hispanic girl waited on someone behind me.
She then began to say ,that lady had a order come in.I told her I was there to make a purchase. She kept talking ,I then told her I heard enough. I asked th so called manager if he was going sell me a freezer , his reply was no I will not sell you anything.. not the first time this has happened. Will not ever go back.
Response from Best Buy
January 24, 2025
Good Afternoon, Sharon.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64725490" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Bobby B
January 21, 2025
5 out of 5
Chris K was very helpful and was prompt with service.
Jenny B
January 21, 2025
1 out of 5
Drive 2 hours to get an ice maker they showed in stock ... They had one, but it was the display model, and we left empty handed. Before we left, some employee cornered us trying to sell us a cell phone plan. Super rude employees too.
Response from Best Buy
January 21, 2025
Hi, Jenny,
Checking product availability online only to discover that it is not in stock upon arrival, is not what we want for our customers. We appreciate you sharing your feedback and would like to look into this further. Kindly send a private message that includes your full name, phone number, email address and the location in question in a private message to one of the following:
Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy)
When reaching out, please mention Google Review 64714006 for proper routing.
Sincerely,
^Tina
Eugene F
January 19, 2025
5 out of 5
Staff is friendly