Best Buy Jackson

Friendly and courteous staff. Well stocked. Reasonable price!

Their service was terrible. I was at Best Buy last week and found an oven I wanted to buy for my mother. I took a picture of it, and everything seemed fine. I asked them to buy it, but one of the employees had crossed out the price on the display, showing it as 135 instead of the actual price. This is what encouraged me to buy it from them. The oven also had the same price tag on the inside as on the display. I asked them to sell it to me at that price because it wasn't my fault. I was on the phone with my mother and I was so happy because I was going to buy it for her! It was their mistake, and they broke my mother's heart because I couldn't afford to buy the oven for her at that high price. This will be the last time I deal with them. They are inhumane and have no humanity! I left the store respectfully, but my heart was broken.

I ordered a washer on 10/26 and I never received it. Come to find out they sold me a washer that they didn't have. I wasted a month waiting on it and getting the run around about it before I was refunded and all they did for me was tell me they was goin to mail me a 50 gift card but that was after I went to the store and bought another washer. So customer service sucks and I don't feel like that want to make their customers happy.

I used to love Best Buy. But I went into this store and walked the entire store with no one helping me. On my way out a young man asked how my visit went. I told him disappointed. He then asked me what I needed. I said a CD player for the car that was blue tooth. He didn't know what that was. He said what kind of CD are you wanting to play. I said music. He said I don't think we have anything like that here. I myself haven't messed with CDs since I was a kid. So I said okay thanks anyway and I left. Very disappointed with this store.