How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2337 reviews)
Crystal C
July 21, 2026
1 out of 5
Went in to look at washing machines. Ask attendant if one was in stock for purchase and he said someone would be right with us. We stood there for 5 to 10 min no one ever came to help us and there was hardly any customers in the store. When we walked out the greeter never even asked if we got help.
Response from Best Buy
July 21, 2026
Good Evening, Crystal,
We definitely understand how you are feeling after a significant wait to get assistance while in store. We would love to connect with you and review this situation in depth. Please feel free to send us a private message on social media, so we can better assist you. In your message, please include your Google review case ID: #191341.
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Patrick B
July 18, 2026
5 out of 5
Corey was extremely helpful. I purchased a mouse and he was able to help me find it and get through the process easily and personably.
Rich J
July 18, 2026
5 out of 5
Friendly helpful staff
Antaveon S
July 17, 2026
5 out of 5
Went to buy my first PC from here, had no idea what I was doing but an employee named chandler helped a lot. I’m now using it and I love how it works. Shoutout to chandler💯