How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2303 reviews)
Dustin D
February 22, 2026
1 out of 5
Staff tried giving false information on products they had no idea of what the actual product does just to get a sale
Texas H
February 21, 2026
5 out of 5
Tons of products! Easy to spend money!
A’mee T
February 04, 2026
1 out of 5
Was not greeted nor asked if I needed help. This was early morning also during snow so there was no crowd. I went elsewhere and spent my money.
Response from Best Buy
February 04, 2026
Hi there,
Thanks for your review. We strive to provide our customers with the best experience possible. Learning that this has not been the case with your recent visit is upsetting to hear. We'd like to follow up and document this. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/omim7l)
- Twitter/X (https://bby.me/hplb45)
- Instagram (https://bby.me/zgcaj2)
When reaching out, please reference your Google Review 112820.
Nolan
January 19, 2026
1 out of 5
My girlfriend and her child were harassed and stalked around the store by a middle-aged creep and best buy staff did nothing. They won't even answer the phone so I could report this. This location does not care about the safety of its customers.
Response from Best Buy
January 19, 2026
Hi, Nolan,
Thank you for reaching out. We take safety very seriously and would like to follow up to learn more.
Please send us a private message on Facebook (https://bby.me/dc4qyt), Twitter/X (https://bby.me/2fsa4z), or Instagram (https://bby.me/ymhu55). Please include "Google review 106692."