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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Jackson
How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2251 reviews)
Cindy T
July 23, 2025
5 out of 5
Great service and help from associates!
Fallon M
July 20, 2025
5 out of 5
Carson did a great job helping us pick out a gaming PC.
andrew b
July 18, 2025
1 out of 5
Bought a Meta Quest here. Salesman told me I would receive $300 off when it goes on sale. Not only did it never go on sale, but when I went to return it a manager, Kirby, told me the Serial number for my quest conveniently didnt match my receipt. Upon doing some research, it seems the headset has its own serial number. Kirby insinuated that I swapped it for an older one even though I bought it 2 weeks only prior.
I've never had a negative experience at best buy before this but the lying and lack of professionallism was uncalled for.
Response from Best Buy
July 18, 2025
Hello, Andrew,
Thank you for leaving us a review on your most recent experience. Purchasing a Meta Quest should be exciting! However, that was not the case for you. I understand the importance of clear communication, especially when you were under the impression you would price match an upcoming sale. We appreciate your feedback, and would like to formally document your interaction in our corporate system. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #17397” when reaching out on social media.
Regards,
^Ruby
Mason
July 09, 2025
5 out of 5
Went in to get some computer speakers and saw one with a great price and discount. Upon ring up the sale price was not accurate. Though the associate was unable to help, the manager was able to honor the price tag which was massive savings. Big shout out.