header_logo

More to Explore

Frequently Asked Questions About Best Buy Johnson City

How do I check product availability at the Johnson City Best Buy?
How do I check my order status?
My local Johnson City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Johnson City stores’ holiday hours?

Recent Reviews

4.0
(3230 reviews)
John S
June 30, 2025
1 out of 5
Will never do business with Best Buy again. I purchased an Apple Watch 10 at the Johnson City, TN location. I was asked to take out a Best Buy rewards card to save $50 on the purchase. The associate told me to return in 2 weeks to allow the rewards to get added on the card so they could apply the $50 to my balance. After 2 weeks I returned and customer service said that it was only for future purchases. The manager on duty said that the return period had expired and there was nothing they could do. I left and called corporate customer service. They said it could be taken care of and gave me the number for the credit card department. I called card services and they said that it was only for future purchases. I would have never taken out the card if it did not apply to this purchase. I will not be doing business with Best Buy ever again. Based on other reviews I have read about this location, their corporate office needs to provide more training on customer service because their manager has none.
Ronan
June 27, 2025
5 out of 5
Nick is the best in the whole store
veron v
June 24, 2025
1 out of 5
God awful experience here I came in politely asking if I could possibly get a refund or a replacement for my pc that’s internal battery died, that I had purchased here and the older woman and the counter was accusing me of stealing it and looked at me with a serious expression and after I looked dumb founded processing why she would be saying that for a couple of minutes she acted like it was a joke, I didn’t get my replacement or refund and left with this horrible experience
mike t
June 24, 2025
5 out of 5
Helpful staff and had what I was looking for.

About Best Buy Johnson City

bestbuy.com