It was a simple pick-up from an online order but the cashier was great and I was in and out.
I spoke to someone on the website, after the run around because of the idiotic ai not understanding representative, I get a live person. They specifically stated that if there was a button issue on the se watch, that could not be repaired in store, the device would be sent off for repairs. Instead, the counter person is telling me they don’t repair, they replace. Why lie about what you will do if you want to take care of the customer. I specifically asked about repair, not replacement.
Not a real big fan when so much of the same stuff is available online through a number of different vendors for a better price. But still its convenient if you need something in town.
Response from Best Buy
May 01, 2026
Hey there, Jon
We understand your frustrations with our pricing. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/lErhLc), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:147743"
really really good stuff but sometimes overpriced
Response from Best Buy
April 28, 2026
Hey there,
We understand your concerns surrounding our pricing. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/Eq7NKT), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:146910"