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Best Buy Johnson City
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Johnson City
How do I check product availability at the Johnson City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Johnson City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Johnson City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Johnson City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3217 reviews)
Collin M
June 12, 2025
1 out of 5
I called the store asking if they had any Switch 2 consoles in stock before I made the 1 - 2 hour drive out to buy one. After getting through the robot answering machine by telling it I needed to speak to a real person, it got me with someone who I can only assume is at a call center and not the actual store. The man I spoke with was nice but refused to give me any info on stock unless I showed up in person, even after explaining how far away it was for me. I'm not going to drive all the way there when they likely didn't have one anyway, but if they did, they lost themselves a willing customer and a $500+ purchase. Anyone with common sense could make a better salesman than Best Buy did today.
Howard C
June 07, 2025
1 out of 5
If you like to wait 30 minutes to check out at the managers booth because the registers aren’t being ran then yes this is the store for you, with equally slow employees of course, and a manager who could care less
Amanda R
June 01, 2025
5 out of 5
Friendly and knowledgeable staff.
Randy E
May 29, 2025
5 out of 5
I used Geek Squad today. Very helpful. I also buy a micro card. Its THE place to go for all your needs