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Best Buy Johnson City
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Johnson City
How do I check product availability at the Johnson City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Johnson City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Johnson City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Johnson City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3338 reviews)
Morganne G
March 11, 2026
1 out of 5
Customer service for this company is a joke. Needed help with an order and you're unable to call the store directly and calls are routed to an outserviced call center.
Response from Best Buy
March 11, 2026
Hello, Morganne,
We appreciate you taking time out of your day to share your feedback. Trying to get information about your order should be easy, so we can understand your concern. We'd be happy to assist you with your order. Please connect with us through social media. You can find us on Facebook (https://bby.me/4ayYPJ), Twitter/X (https://bby.me/X3ZV8d), or Instagram (https://bby.me/mSgEQc). Please reference Google Review #128167.
rokyrw
March 05, 2026
1 out of 5
Was there to buy a gaming pc as walmart was sold out of there 32gb ram systems for $899 so i decided to try best buy and found the identical computer with only 16gb ram for $1399 but figured ima bite the bullet causs i dont wanna wait only to be rang up for a diffrent computer that cost nearlt $2200 along with 2 salesmen strongly suggesting i buy a $200 membership that would bring the price down will never shop here again ive learned why no one else does now too🤦♂️🤷♂️
Edit: i also remeber one saleman running back and forth during them figuring out why my pc was priced diffrently saying "the parts could be diffrent then the box says" but it clearly says even using the stores qr code on the tag its the correct pc im looking for so obviusly someone either switching tags or trying yo get a good payday but never again sorry guy im not that easy to confuse 🤷♂️
MJ
February 25, 2026
3 out of 5
Not to helpful
Pam H
February 25, 2026
5 out of 5
I purchased a TV and when we got it on the wall it was busted. They were great about exchanging it