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Best Buy Johnson City
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Johnson City
How do I check product availability at the Johnson City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Johnson City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Johnson City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Johnson City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3285 reviews)
Patsy D
November 14, 2025
4 out of 5
Good deal on tv
J H
November 10, 2025
1 out of 5
Bought the TV back in August 65 inch Sony Bravia which is three months almost $2000 have issues with the TV at three months keeps shutting off call up and you’re telling me I have to deal with the people who actually made the TV which is ridiculous How could you not get help from Best Buy after three months? Unacceptable. I would never buy TV from Best Buy don’t make the mistake I did customer support total nonexistent. Obviously, they don’t back there product ok so when I buy a Brand new vehicle they don’t tell me to go reach out too Toyota or Ford I take it to where I bought the vehicle and they fix it When I buy at the supermarket and I’m not happy with the product I return it get a refund or a new product so I have to pay the geek squad on a brand new product that you’re selling I have to pay for an extended warranty. you should have a sign saying , Best Buy doesn’t back their shit. You have to deal with the maker of the product I don’t think so. I’m pretty much done with Best Buy And I hope people read this review And go elsewhere
Response from Best Buy
November 10, 2025
Hello. We understand the frustration when your TV stops working after a few months. With most products, unless you have a Best Buy or Geek Squad Protection plan, you will need to go through the manufacturer to get support under the manufacturer's warranty. If you have any questions regarding support for your device, please reach out to us in a private message on Facebook (https://bby.me/ykrnok), Twitter/X (https://bby.me/a503y2), or Instagram (https://bby.me/72aqdw), and mention your Google review, 67237.
Derek B
November 09, 2025
5 out of 5
I enjoy visiting the Best Buy at this location. The staff is super friendly and helpful and the store has a great variety and inventory of merchandise. The staff has helped me several times with technical questions and they truly appreciate my business.
Joshua B
November 04, 2025
5 out of 5
They helped me put my computer parts together.