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Best Buy Johnson City
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Johnson City
How do I check product availability at the Johnson City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Johnson City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Johnson City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Johnson City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3265 reviews)
Sheryl B
September 11, 2025
4 out of 5
Associates were very helpful and knowledgeable about the items were looking at. Everyone was friendly and courteous.
Rick S
September 09, 2025
4 out of 5
We were greedy when we entered the store and they paired us up with a salesperson right away and it's a pleasurable experience.
Paul R
September 07, 2025
4 out of 5
A good best buy
James H
September 06, 2025
1 out of 5
Waited a week for my delivery appointment as agreed. Was given a window between 8AM & 12 PM. Received a notice that delivery was delayed to between 11:30 to 1:30 - No Show. Foreign barely English speaking customer service agent said delivery guy was sick, someone else might deliver or might not. Could not give a delivery time. Called someone to check on delivery and said she got no answer. She could not reschedule delivery. I just want my new fridge delivered and installed as promised and paid for. I will think twice before buying anything big from Best Buy that requires delivery in the future.
Response from Best Buy
September 06, 2025
Hi, James,
Thank you for taking the time to leave feedback for us regarding your recent order experience. I can understand wanting your item delivered as promised.
So that we can look into this closer, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/z2ignc), X (https://bby.me/mw8ziu), or Instagram (https://bby.me/x9jw0d).
Be sure to mention “Google review #40286” in your social media message.
We look forward to assisting you!