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Frequently Asked Questions About Best Buy Johnson City

How do I check product availability at the Johnson City Best Buy?
How do I check my order status?
My local Johnson City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Johnson City stores’ holiday hours?

Recent Reviews

4.0
(3375 reviews)
Jeff R
July 10, 2026
5 out of 5
It was great! I could spend a lot of time there!
Matthew S
July 04, 2026
1 out of 5
Purchased a TV on Tuesday. Salesman lied about the delivery time and process or gave information that was incorrect. Asked for the delivery to be rescheduled for Friday, but was told that the truck was full and they couldn't even accommodate someone they had inconvenienced. Was given a new date of 7/4 between 3-7. Tracked the driver on the app. They never arrived and simply marked that I wasn't home. Skipped the fireworks to try and get this done. Shame on Best Buy and their "partner" Apogee Home Delivery.
Michael G
July 04, 2026
5 out of 5
I had a really rough day breaking my phone, kayleigh and Aubrey helped me out. Both very knowledgeable and very kind. I appreciate them both very much and will be back if I need anything.
Thomas R
June 23, 2026
1 out of 5
Bought a screen protector 18 months ago for $60 some dollars and was promised a lifetime warranty. But when it was time to replace my screen protector they didn't have my phone number or email on record 😔
Response from Best Buy
June 23, 2026
Hello, Thomas, Thank you for reaching out with your feedback. Being asked to pay for a new screen protector when you purchased one with a lifetime warranty would be frustrating, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/9CezYR), Twitter/X (https://bby.me/NME7e1), or Instagram (https://bby.me/a7ln15). Please reference Google Review, #176342.

About Best Buy Johnson City

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