header_logo

More to Explore

Frequently Asked Questions About Best Buy Knoxville

How do I check product availability at the Knoxville Best Buy?
How do I check my order status?
My local Knoxville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Knoxville stores’ holiday hours?

Recent Reviews

4.1
(5105 reviews)
Aaron B
July 06, 2025
4 out of 5
We got great help here. There just a small inventory problem on the item we wanted---the inventory said 2 but when we got there, there weren't any. The staff was VERY apologetic and they were able to deliver the item to our house the next working day!
Alison M
July 04, 2025
5 out of 5
Review is purely on the customer service we received from Shaun! He was thorough & knowledgeable while purchasing a new laptop. Made sure we knew all the details, deals and options. Also booked us a geek squad appointment right away to set up our new laptop and helped us make sure our Tv we purchased from Best Buy recently was also protected. Thanks Shaun!
Michael O
July 04, 2025
5 out of 5
Best Buy has good prices on what i want.
Tim S
July 02, 2025
4 out of 5
Easy to get to, and they had what I was looking for.

About Best Buy Knoxville

bestbuy.com