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Frequently Asked Questions About Best Buy Knoxville

How do I check product availability at the Knoxville Best Buy?
How do I check my order status?
My local Knoxville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Knoxville stores’ holiday hours?

Recent Reviews

4.1
(5454 reviews)
David K
June 07, 2026
4 out of 5
Fast and friendly staff
Skott G
June 06, 2026
1 out of 5
The 1 Star is for the service, but, just so everyone and anyone knows, if you need a laptop screen replacement, takes less than an hour at home. In store, they charge you over $600, its 1/8th that to do it alone
Response from Best Buy
June 07, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Joe B
June 04, 2026
1 out of 5
Best Buy took $1200 from my bank account. They stated i bought a laptop. I never bought a laptop. They had my bank information because I purchased a 100" tv a month earlier. They then without permission did steal $1200 from my bank account. Best Buy then hid information that proves i never purchased a laptop. Do not buy from Best Buy. They will steal from you. >
Donna L
June 04, 2026
5 out of 5
Great help

About Best Buy Knoxville

bestbuy.com