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Frequently Asked Questions About Best Buy Knoxville

How do I check product availability at the Knoxville Best Buy?
How do I check my order status?
My local Knoxville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Knoxville stores’ holiday hours?

Recent Reviews

4.1
(5428 reviews)
Denise B
May 20, 2026
4 out of 5
They've changed how they work on your computer. You now have to drop it off.
Scott S
May 19, 2026
3 out of 5
Normally never have what you want, also usually dont know the answers to questions you want. Just go to put hands on products to get a feel for it and use the internet to get real reviews and answers about the product you want to buy, also overcharge for their products compared to online retailers.
Response from Best Buy
May 19, 2026
Hi there, Scott. Thank you for your review. We can understand the frustration of not being able to get the assistance you are needing. We'd be happy to assist with any further questions or concerns you may have. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/y3e3X5) - Twitter/X (https://bby.me/QDTjfd) - Instagram (https://bby.me/uVVwRb) When reaching out, please reference your Google Review 154572.
Debra L
May 19, 2026
5 out of 5
We have done business with this Best Buy location for years. Alex, of the Geek Squad is an excellent example of the skilled and professional team they have assembled through the years. Bravo!
Ed L
May 17, 2026
5 out of 5
Convenient location, plenty of parking. Very helpful and knowledgeable staff.

About Best Buy Knoxville

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