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Services Offered
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    Geek Squad Services
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    Camera Experience Shop
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    Apple Shop
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    Windows Store
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    Samsung Experience Shop
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    Samsung Experience Only
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    Sony Experience

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Frequently Asked Questions About Best Buy Knoxville

How do I check product availability at the Knoxville Best Buy?
How do I check my order status?
My local Knoxville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Knoxville stores’ holiday hours?

Recent Reviews

4.1
(5370 reviews)
M C
February 19, 2026
5 out of 5
I went to purchase a computer. Sales person was very attentive and helpful. Checkout was quick. Lots of selection.
Vlad A
February 19, 2026
5 out of 5
Huge applause and thank you to BestBuy customer service supervisors Matt B. and Jahmali J. I had a huge one off issue with home delivery for the 48" cooktop replacement. Matt went above and beyond to find the solution to the issue, working with BestBuy Distribution center. He also clearly communicated and involved Jahmali into the process to insure the successful outcome of the replacement. Not going to tell the whole story but otherwise I would be without stove for another month waiting for the new shipment.
Dominick W
February 17, 2026
5 out of 5
This best buy always has the friendliest employees. Super eager to help with anything you’d need.
Stephanie B
February 13, 2026
5 out of 5
Large, clean, wide selection, and filled with helpful employees!

About Best Buy Knoxville

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