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Frequently Asked Questions About Best Buy Knoxville

How do I check product availability at the Knoxville Best Buy?
How do I check my order status?
My local Knoxville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Knoxville stores’ holiday hours?

Recent Reviews

4.1
(5461 reviews)
Ike C
June 23, 2026
5 out of 5
Bought a TV, the tv works end of story
Tony T
June 20, 2026
1 out of 5
Some of the employees here sneak extra Pokemon boxes to their buddies. One of them let someone buy 3 boxes, but only let everyone else buy 1
Aaron C
June 19, 2026
1 out of 5
The customer service is terrible. I came to the counter to pay and had to wait for the cashier to finish texting before he started to check me. He ask, "was this just on the thing". Not sure what that means. He scrolled on his phone checking inventory, then informed me they had none in inventory. I asked why the card was on the shelf if they are out of stock. The cashier answered rudely and condescending. I will not be coming back. Ill just go without or buy online from a different retail company.
David G
June 11, 2026
5 out of 5
Huge selection. Great prices. Excellent service

About Best Buy Knoxville

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