Best Buy Knoxville

Went and got an aux to type c adapter. Clearly as you can see I went for a 4 pole aux male end, 3 band, that should allow microphone input to a device (necessary for the application), what I got was the TRS 2 band aux plug. Let's play the price is right real quick. I would have said about $10, if you would have said $20 you win. $26 for this absolute rip off of time to find this cord (which apparently doesn't exist except for on paper and in pictures). I've looked everywhere, far and wide and guess what, Best Buy let me down for the 3rd time. I got two other items on-line from them. Both of them were the same kind of problems being the wrong things. Not only that, but they sent me the first package smashed to all heck. A foot cubed box for a little cord, where the box was completely compromised. Never, buy from this place online or in store. They just can't get it right from one end to the other. Take the $50 I spent overall, I don't care. Just as long as I don't rely on you again I am good.

We purchased a washer and dryer from Best Buy. The person who sold us this washer and dryer tower was very nice but was very vague on explaining what to do after the purchase. We thought that was normal. He must have entered the wrong address, he said that the card would be shipped to us within 45 days. We went to Best Buy to see what was going on that's when they told us the news. We were 3 days late. No emails, no mail, no anything. No one seems to know how to work their own system to payment system. Really need some training in the appliance department.

Update: I went to them with the unsanitary watch and pictures in hand today. The situation was rectified in a manner of minutes. I was given a replacement and an assurance that there would be a serious conversation with the in house GS about sanitation and proper handling of merchandise before it is sent for sale. The customer service rep and manager were very professional about the whole ordeal. Of Which I appreciate.

Worst company ever. Two deliveries promised and both times “problems and mistake were made” and the deliveries were a no show. I am fridge-less since more than a month now, where is my fridge???? How can you lack professionalism so much, Best Buy ??? Are your clients a joke to you? Twice I was home for 6 hours waiting for a fridge and twice no one called me to tell that it wasn’t happening. Also, I have a job how many off days or WFH you want me to take to wait for a ghost fridge? Are paying me back for those days? It is in the 100F in Knoxville, what do you want me to do with the food? Why even promise delivery days if you cannot even guarantee them?