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Frequently Asked Questions About Best Buy Knoxville

How do I check product availability at the Knoxville Best Buy?
How do I check my order status?
My local Knoxville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Knoxville stores’ holiday hours?

Recent Reviews

4.1
(5420 reviews)
Adeline E
May 12, 2026
5 out of 5
The Geek Squad guys were very fast and helpful!
Jason S
May 10, 2026
2 out of 5
Not much in stock (even when click and collect for those items was available) and staff were less helpful than the first Google search result. Left empty handed making it not worth the 30min drive.
Response from Best Buy
May 10, 2026
Hi Jason, Thanks for sharing this review. We're concerned to hear that you may not have found what you were looking for in stock. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/mjMxyK), Twitter/X (https://bby.me/CJy31e), or Instagram (https://bby.me/wyBp2o). Please include the Google Review reference number #150959 when reaching out.
Tim L
May 10, 2026
3 out of 5
A lot of nostalgia has gone away. it doesn't look the same. it just looks like a store brand Apple store
Megan T
May 09, 2026
1 out of 5
Zero help and when you call you go to India. I wanted to talk to someone in store. I wanted a pair of the new meta glasses but I'll just go through the meta website. No need to gonin store anymore.

About Best Buy Knoxville

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