The 1 Star is for the service, but, just so everyone and anyone knows, if you need a laptop screen replacement, takes less than an hour at home. In store, they charge you over $600, its 1/8th that to do it alone
Response from Best Buy
June 07, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Best Buy took $1200 from my bank account. They stated i bought a laptop. I never bought a laptop. They had my bank information because I purchased a 100" tv a month earlier. They then without permission did steal $1200 from my bank account. Best Buy then hid information that proves i never purchased a laptop. Do not buy from Best Buy. They will steal from you. >