header_logo

More to Explore

Frequently Asked Questions About Best Buy Knoxville

How do I check product availability at the Knoxville Best Buy?
How do I check my order status?
My local Knoxville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Knoxville stores’ holiday hours?

Recent Reviews

4.1
(5238 reviews)
ThatBoyRodney
November 06, 2025
5 out of 5
I came in this evening to inquire about purchasing an oled tv. I received phenomenal service from Conner. He’s very knowledgeable about home entertainment and I definitely recommend finding him if you ever come into this location and you have questions regarding home and entertainment.
Garrett N
November 03, 2025
5 out of 5
Very helpful
James J
November 02, 2025
1 out of 5
Yes I was just in your store to purchase a new phone looking at I phone 17 or a Samsung S 25. Waited 25 minutes no one offered to help me while employees stand around talking. Was very disappointed guess eight hundred to a thousand dollars for a phone is not a big enough sale. This is so sad.
Response from Best Buy
November 02, 2025
Hello, Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 63742.
Lora B
November 02, 2025
5 out of 5
Curbside great. Employee super nice and helpful! Loaded our big screen TV.

About Best Buy Knoxville

bestbuy.com