Connerbdub33
August 06, 2026
I went to Best Buy yesterday to return an item and I was very disappointed in the service I received. A "manager" was called in for the circumstance and he comes walking out with a floss pick in his mouth and continued to chew on it as we stood there talking to him. I hate leaving negative reviews but c'mon!
Response from Best Buy
August 06, 2026
Hello,
Thank you for your review. It can be frustrating when you don't have the experience you were hoping for, so we understand being disappointed at your interaction with the manager. If you'd like to formally document your review, please send a private message to us on social media. Please include Google Review 199278 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
I would give zero stars if there was an option. I've been dealing with BB for almost a month now to obtain a backordered item. This company has fallen in the deep pits on customer service. Forced to call one number, deal with AI, some reps hardly speak English, promise delivery, notify of upcoming deliver and then the date changes. Shop at your own risk! They lost my business !