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Frequently Asked Questions About Best Buy Knoxville

How do I check product availability at the Knoxville Best Buy?
How do I check my order status?
My local Knoxville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Knoxville stores’ holiday hours?

Recent Reviews

4.1
(5266 reviews)
Margie A
November 23, 2025
5 out of 5
Fast, friendly service
Nick S
November 22, 2025
1 out of 5
Service was awful
Response from Best Buy
November 22, 2025
Nick, We want customers visits to be delightful and rememberable. We saddened to learn this was not the case for you recently and would like to know more so that we can improve. Send a private message to Facebook (https://bby.me/vts6q4), Twitter/X (https://bby.me/ahl2p7), or Instagram (https://bby.me/hn1wma). When doing so, please mention that this is in response to Google 73062.
Art G
November 20, 2025
5 out of 5
Great price and welcoming customer service.
Alexander
November 20, 2025
5 out of 5
The staff there are genuinely caring and helpful. I had to do a return because the product was faulty. I felt terrible about it, but they were reassuring and understanding. Amazing service. This is why I always choose bestbuy over amazon.

About Best Buy Knoxville

bestbuy.com