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Frequently Asked Questions About Best Buy Knoxville

How do I check product availability at the Knoxville Best Buy?
How do I check my order status?
My local Knoxville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Knoxville stores’ holiday hours?

Recent Reviews

4.1
(5222 reviews)
TilledLeaf
October 18, 2025
5 out of 5
Visit on 10/18/25 ~11:40 AM, Best Buy #169 (Knoxville). Geo – Geek Squad took a total beginner (me) and made DSLR simple. He built the right bundle (Tahoe BP 130 bag, 128GB Extreme Pro SD, Insignia USB-C card reader, cleaning kit), showed how to format the card, set date/time, and explained aperture, shutter, ISO in plain English. He tested everything before I left and didn’t push extras. Because of Geo, I left confident and I’ll be back. Please recognize him.
hope h
October 18, 2025
5 out of 5
Very helpful staff they know what they are talking about i bought a charger there a while ago and I just showed them my old one and they showed me exactly what I need Walmart doesn't do that
Melissa G
October 15, 2025
5 out of 5
got what I needed
Luke S
October 15, 2025
1 out of 5
Never buy anything from Best Buy and never buy from Samsung. I bought a tv and it has stopped working within 2 months of me purchasing. Neither party has been willing to work with me to help me get my issue resolved. Best part was when I went to get my issue resolved I watch an employee drop a piece of equipment directly on the ground. DO NOT SHOP HERE.
Response from Best Buy
October 15, 2025
Hello, Having a poor experience with a recent purchase is concerning. Allow us to hear more about this matter. Mention review #56146 when connecting on private social media links. Facebook (https://bby.me/vy984v) Twitter/X (https://bby.me/jxbdpt) Instagram (https://bby.me/0kqjfw)

About Best Buy Knoxville

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