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Frequently Asked Questions About Best Buy Knoxville

How do I check product availability at the Knoxville Best Buy?
How do I check my order status?
My local Knoxville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Knoxville stores’ holiday hours?

Recent Reviews

4.1
(5109 reviews)
Paul W
July 08, 2025
1 out of 5
Waited 30 minutes for someone to help me purchase a camera. Cashier called someone to assist, no one ever showed up. Not busy in store at all. This is exactly why poor operators go out of business. We have a Best Buy credit card, but I will not be coming back. Very disappointed.
Alfredo H
July 06, 2025
5 out of 5
Excelente
Aaron B
July 06, 2025
4 out of 5
We got great help here. There just a small inventory problem on the item we wanted---the inventory said 2 but when we got there, there weren't any. The staff was VERY apologetic and they were able to deliver the item to our house the next working day!
Alison M
July 04, 2025
5 out of 5
Review is purely on the customer service we received from Shaun! He was thorough & knowledgeable while purchasing a new laptop. Made sure we knew all the details, deals and options. Also booked us a geek squad appointment right away to set up our new laptop and helped us make sure our Tv we purchased from Best Buy recently was also protected. Thanks Shaun!

About Best Buy Knoxville

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