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Bigger and better than ever with cool features to help you experience the latest tech.
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Frequently Asked Questions About Best Buy Hendersonville
How do I check product availability at the Hendersonville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hendersonville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hendersonville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hendersonville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3143 reviews)
Jarett S
August 19, 2026
2 out of 5
My wife and I spent 20 minutes in there looking at TVs and some mesh systems, the entire time we were there not one person approached us to help and we stood in several different areas looking at products
Response from Best Buy
August 19, 2026
Hello, Jarett,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 206409.
Facebook (https://bby.me/YW9fJ8)
X (https://bby.me/isx6fu)
Instagram (https://bby.me/WLGijc)
We look forward to assisting you there.
Mike M
August 18, 2026
5 out of 5
This is my favorite place to head too. I recently bought my AI glass’s there, and they are bad ass.
Myron G
August 17, 2026
1 out of 5
Literally stood for help for 30 min + and no help.
Kristy “
August 01, 2026
1 out of 5
Tired of the games. Had to take my HP back a SECOND time for repair after spending the money on their special “club”. As a writer, my laptop is crucial. They didn’t want to deal with anything less than compliments.
I had already spent 1500$ on a new Mac I had to wait for. Additionally once it came in they gave me the impression that I
they would work with me upon arrival, but had to make yet another appointment.
The first employees that helped me, like Andres and the young man who sold me the computer were kind and communicative. The young woman who fixed it said A wasn’t qualified or authorized to say I could get setup help when picking up the laptops. I found this very unprofessional.
Finally they found I had the wrong graphic hardware which they fixed on the old one, grateful for this.
As for new computer they told me take it home that it didn’t have a password save my Apple password. I had a bad feeling about not being able to just open it and make sure I could at least get it running and open-Afterall thats how I ended up having to come back 2x for the HP!
Well, back at home, an hour away, I can’t get into my new 1500$ Mac. This isn’t chump change. I tried the apple passcode as well.
If he would have just spent 5 minutes with me I wouldn’t be posting this like a whistleblower. I consider myself the Good Critic! Look it up!
Service has seriously gone down the toilet. Is it just this loc? I have been a customer service manager for several years.
Maybe it’s just the way of things but Im not buying it anymore, not from here. I am just tired of being kicked when I am down and I won’t be silent anymore when it comes to getting bad service when I spend good money. I bet the people at the Apple store would have made sure I was smiling.