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Frequently Asked Questions About Best Buy Hendersonville

How do I check product availability at the Hendersonville Best Buy?
How do I check my order status?
My local Hendersonville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hendersonville stores’ holiday hours?

Recent Reviews

4.0
(3161 reviews)
Tyler M
October 15, 2026
5 out of 5
Employees always friendly and knowledgeable
Junior L
October 08, 2026
1 out of 5
Stay away from this place! Different location. Same poor customer service! I ordered an item for same day delivery. It never arrived. I called them inquiring about my order. There’s nothing they could do. They told me they couldn’t cancel since it was “supposedly shipped.” They kept my money not sending my item. The customer service agent said the only thing she could do was process a request to her supervisor if they can cancel within 1-3 days! So wait! You keep my money which I paid an additional shipping fee for same day delivery. You don’t deliver my package. Now there’s a request on “IF” I can cancel and be refunded? With Christmas approaching, DO NOT ORDER ANYTHING FROM BEST BUY!
Response from Best Buy
October 09, 2026
Good morning, Thanks for taking the time to share your experience with us. We understand wanting to get your item as quickly as possible, but having an unexpected delay isn't ideal. We'd like to look into this further with you. Please send a private message on one of our social media platforms, Facebook (https://bby.me/R3Kv8N), Twitter/X (https://bby.me/SJQR2w), or Instagram (https://bby.me/JJNhDP), and mention your "Google review 232576".
Aileen R
September 29, 2026
5 out of 5
Exceptional service! I went in just before closing with a return, desperate for replacement of my recent purchase of a defective laptop. I was very pleased and impressed with how well I was treated. Great job!
Jason R
September 25, 2026
5 out of 5
Was able to speak with a few associates and demo several audio components. Each were more than willing to spend some time with me to make sure my questions were answered.

About Best Buy Hendersonville

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