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Bigger and better than ever with cool features to help you experience the latest tech.
Services Offered
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Frequently Asked Questions About Best Buy Hendersonville
How do I check product availability at the Hendersonville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hendersonville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hendersonville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hendersonville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3157 reviews)
Debbie F
September 17, 2026
1 out of 5
I purchased a Whirlpool refrigerator in January of this year. I have had 4 service calls on the ice maker and 1 replacement. It has AGAIN stopped working. DO NOT PURCHASE!
Response from Best Buy
September 17, 2026
Hello, Debbie,
We understand that problems with appliances can be difficult after purchase. If you would like to chat with us about your experience please reach out with Review 223764 for support.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Paulie D
September 09, 2026
5 out of 5
The store was incredibly clean and had a very modern layout, very different from other locations I had visited, so it's possible that it's received a refresh sooner than other stores.
All of the staff, both traditional sales reps and the wireless sales reps were very eager to assist, and they were extremely knowledgeable.
I will say this, I believe every single employee in the store came up to me at least once during my visit. Personally, I prefer to be the one seeking assistance, but I will concede that it is a far better experience than needing help and not being able to track someone down.
I was very impressed that variety of products that they had on hand. Everything from Lego sets to more obscure audio equipment to all of the mainstream items that Best buy is known to carry. I intend to frequent this store for at least the next few years.
KW
September 08, 2026
5 out of 5
Thank you so much to Hogan Loftis. I did not know that I was supposed to make an appointment ahead of time. Not only did he fill me in, but he also educated me in regards to looking for a new computer. I did not realize how old my computer was that mine was just a Chromebook from 2017. No wonder why it wouldn’t work. He took the time to look around the store with me to find the right computer for me. It’s nice to know at my age. There are still kids around willing to help. lol. Thank you so much!
Patti S
September 06, 2026
5 out of 5
I ordered a tv for next day delivery and was sent a message the next day that i would have to wait 14 days for delivery. I went to the store for a refund and the 3 gentleman at customer service checked my order and realized my tv was still there. The delivery company never picked it up. These 3 people deserve credit for great customer service. I think best buy needs a new delivery company .