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Frequently Asked Questions About Best Buy Rivergate

How do I check product availability at the Rivergate Best Buy?
How do I check my order status?
My local Rivergate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rivergate stores’ holiday hours?

Recent Reviews

4.0
(2923 reviews)
Steven S
October 31, 2024
5 out of 5
Quick and easy pickup from Customer Service. Always helpful staff around if you need it. 😁
Dee W
October 21, 2024
5 out of 5
👍
Rebecca M
October 18, 2024
2 out of 5
They barely carry anything anymore, especially video games.
Response from Best Buy
October 19, 2024
Hello Rebecca, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64327941" and share your full name, email, and phone number. Thanks, ^Vanessa
Glen G
October 17, 2024
1 out of 5
Their product was way higher than the competition ie Office Max, Electronic Express ECT.
Response from Best Buy
October 17, 2024
Hello, Glen, Thank you for reaching out to us here! We understand the importance of a great deal, and do offer our Price match guarantee that you may be able to take a closer look into at the link below. We would also like to take a closer look into any concerns you may have to ensure they are documented here. To continue working with our Best Buy Social Team and ensure your feedback is documented, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64323283. We do look forward to assisting you! Kindly, ^Brandon https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002

About Best Buy Rivergate

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