Frequently Asked Questions About Best Buy Hendersonville
How do I check product availability at the Hendersonville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hendersonville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hendersonville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hendersonville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3127 reviews)
sher
June 17, 2026
5 out of 5
I had quite a few problems getting one of my online orders for almost a month straight so went in THIS store location(Hendersonville) to discuss the matters & everything was solved amazingly!
The employees & the manager(Jay) were great help! 10/10!
Karen B
June 16, 2026
5 out of 5
Young gentleman was kind and solved the problem quickly.
Christian R
June 13, 2026
2 out of 5
Nice kids working there, but remember to return in 14 days, worst return policy out there!
Response from Best Buy
June 13, 2026
Hello, Christian,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with our Return & Exchange Policy. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #172210" for reference. You can find us here:
Twitter(X):
https://bby.me/6UvtbS
Facebook:
https://bby.me/6PIczu
Instagram:
https://bby.me/MZoUnz
Patricia L
June 11, 2026
5 out of 5
Danny was very professional and informative! Patricia Leonard