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Frequently Asked Questions About Best Buy Rivergate

How do I check product availability at the Rivergate Best Buy?
How do I check my order status?
My local Rivergate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rivergate stores’ holiday hours?

Recent Reviews

4.0
(3017 reviews)
J G
July 05, 2025
5 out of 5
Customer service was very helpful. They answered all of my questions. I ended up buying a new television.
Nomalanga E
July 02, 2025
1 out of 5
I am surprised to find myself writing a negative review for Best Buy, as I have generally had positive experiences in the past. This occasion marks a departure from that, and I hope it can be addressed. I had scheduled an appointment with the Geek Squad to have my iPad repaired. While I was late for the appointment, I have not received any acknowledgment or assistance from staff at the store. Despite waiting for 25 minutes, no one has approached or greeted me, which has been disappointing, especially considering I hold a membership. I appreciate any attention to this matter.
John C
July 02, 2025
5 out of 5
Went in to look at tvs today and spoke to Nico. He was wonderful and helped me with my tv purchase. He really knows his stuff. Great employee!
Charles L
July 01, 2025
1 out of 5
LOL Best Buy’s wonders why they lose so much business to AMAZON. Poor customer service. I called and was transferred to another Best Buy in another state. Her name was Casey and she was very rude. I think AMAZON is a better choice and Best Buy has become a Dumpster Truck for customer service.

About Best Buy Rivergate

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