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Best Buy Memphis
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Memphis
How do I check product availability at the Memphis Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Memphis Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Memphis stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Memphis Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3315 reviews)
Judy B
January 16, 2025
4 out of 5
We had great customer service and got what we needed.
Jim D
January 10, 2025
4 out of 5
Good place to buy electronics hope they are able to stay in business
Miss L
December 28, 2024
5 out of 5
The best customer service I experienced while last minute shopping Christmas Eve 2024. By that time store associates are usually tired & testy. Every employee I encountered was helpful & courteous. And I really needed help with my purchases because I am not very electronically inclined. Thanks.
Kelsie M
December 28, 2024
1 out of 5
I had an awful experience at this particular Best Buy yesterday. My husband gifted me an Oura ring for Christmas, but it was the wrong size. I took it back up to Best Buy with the receipt just to exchange it. When he originally ordered the ring he ordered it online to be shipped to the store. He said the one that came in was the Oura gen 4 but they only charged him for the gen 3. He only paid $389 after tax. Then he realized he got the wrong size so he returned it again in the store and the store manager just price matched the gen 4 since it was their mistake anyways for undercharging him. Well when I go to just simply exchange the ring I have (which is the Oura gen 4) for a different size; they proceeded to tell me they could no longer price match and we owed $164 for the SAME RING I RETURNED TO THEM. I left the store fuming. Customer service was awful and was just ready for their shift to be over. I don’t understand why I needed to pay more to exchange the same thing. Now I’m thinking I should’ve just tried to exchange it without the receipt… then they wouldn’t have known but I’m the bad guy for having integrity. We were scammed out of $150.
Response from Best Buy
December 28, 2024
Hi, Kelsie,
I can imagine how upsetting it can be to be asked to pay more because of a product that you are unable to use. Therefore, we invite you and your husband to connect with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) so that we can take a look at what's possible. When reaching out be sure to mention Google Review 64617056, along with your full name, phone number, email address, and receipt information in a private message or DM.
Thanks,
^Tina