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Best Buy Memphis
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Memphis
How do I check product availability at the Memphis Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Memphis Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Memphis stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Memphis Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3286 reviews)
EDGAR G
November 17, 2024
5 out of 5
Fast pick up.
Trina R
November 07, 2024
1 out of 5
There is a young disabled employee deceiving customers he sold us the best buys rewards at 26.99 & lied by charging us regular price $50. I looked at my receipt after leaving and had buyers remorse. We went back that evening and some ill mannered unprofessional know it all employee by the name of Cheis was unhelpful and treated us like we were strays in the street who were lying about what we were sold. She was cutting me off each time I would ask her something. I will never come back to this disgusting place with liars and questionable characters who should not be working in Customer service!
Response from Best Buy
November 07, 2024
Hello Trina,
We appreciate your feedback and sincerely regret that you felt undervalued as a customer. Your frustration regarding the experience you described is completely understandable, and we are disheartened to hear about the issues you encountered during your visit to our store.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
stacy h
November 03, 2024
1 out of 5
Never done a review on anything before but I guess wearing a hoodie means you are coming to steal (no the hood wasnt on) i kept wondering why employees kept coming to me until the last guy said something to me then I hear him speak into his ear piece "he's looking at".... was my favorite BestBuy never been to any other one before but it looks like that about to change. Come up with a better policy to detect a thief not by what they are wearing.
Response from Best Buy
November 03, 2024
Hello,
Thank you for sharing your feedback. I understand feeling like you're being watched while trying to shop in a store, isn't a welcoming experience. I'd like to have our corporate team review this with you.
Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. If you can also include a reference to your "Google review case 64383727" in your message, it'd be appreciated.
Sincerely,
^Melissa
Brian J
October 27, 2024
5 out of 5
Bought a Vizio surround sound system! I love it!!!