George L
December 11, 2024
Very poor customer service. Purchased a $2,000 product. Was supposed to be delivered and installed today. So far all I’ve gotten is hung up on, lies, and lame excuses.
This is a great establishment to buy electronics at. Very organized and prices are reasonable.
Very organized, Robert was a great help and his customer service was awesome.
reginald A
November 30, 2024
Bestbuy delivery sucks... worst 3party go get it yourself
Response from Best Buy
December 01, 2024
Hello, Reginald.
Thank you for sharing your feedback with us. I understand how frustrating it can be when delivery experiences don’t meet your expectations. We truly value your input and would like the opportunity to address your concerns.
Please reach out to us by sending a private message through one of our official Best Buy social media accounts:
Facebook: facebook.com/BestBuy
Twitter/X: Twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, include your full name, phone number, and email, along with a note mentioning you’re reaching out regarding your "Google Review" and the conversation number 64499384. This will help us quickly identify your concern and work toward a resolution.
Thank you again for bringing this to our attention. I look forward to assisting you further.
Best regards,
^Magee