How do I check product availability at the Memphis Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Memphis Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Memphis stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Memphis Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3358 reviews)
Jose A
May 04, 2025
5 out of 5
Great service
Joe P
April 23, 2025
5 out of 5
Found what I needed. Staff was helpful and checkout guy was awesome. He was very friendly. Thanks!
Nola D
April 20, 2025
5 out of 5
Very helpful staff
Austin H
April 13, 2025
1 out of 5
Tried to call the store to verify stock of a replacement battery. Call was routed to India then I was hung up on. Was trying to spend money but I guess not
Response from Best Buy
April 14, 2025
Thank you for sharing this experience with us, Austin. The idea is to alleviate the store from the phones, to help all of out in person visitors. This is not the feeling we want for our customers, and we would like to know how we can help resolve your current situation. I'd like to get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (facebook.com/bestbuy). Please send us the store location, along with your full name, phone number, and e-mail. Also add Google Review 65039212. We look forward to hearing from you.
Sincerely,
^Deysha