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Frequently Asked Questions About Best Buy Memphis

How do I check product availability at the Memphis Best Buy?
How do I check my order status?
My local Memphis Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Memphis stores’ holiday hours?

Recent Reviews

4.1
(3446 reviews)
Jeff M
November 07, 2025
1 out of 5
Best Buy customer service is the worst of any business. There was no remote in the box. I called customer service and they said they would send one (unfortunately, the rep never logged my call or created a ticket). I waited three weeks and called back. Best Buy customer service said that I was past the window and they wouldn't be able to send me a remote. What? I had called three weeks earlier to report the missing remote. So, they refused to send me the remote. OK. I refuse to do business with them in the future.
Response from Best Buy
November 07, 2025
Hello, Jeff, Thank you for your review. Not geting a remote with your new product would be really frustrating. If you are in need of assistance, please send a private message on social media to connect with a Resolution Specialist. Please include Review 66024 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Alan M
November 03, 2025
5 out of 5
Great products and service.
Kimberly H
October 28, 2025
5 out of 5
Used the geek squad service for my daughter's airpods max and they were professional and helped a lot
JAVIER R
October 22, 2025
1 out of 5
Bad customer service, very little attention and terrible service when checking a laptop.

About Best Buy Memphis

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