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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Memphis
How do I check product availability at the Memphis Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Memphis Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Memphis stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Memphis Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3394 reviews)
Phillip F
June 30, 2025
5 out of 5
Most up to date computers and great geek squad assistance
Lindsey D
June 27, 2025
1 out of 5
I walked in after speaking to Best Buy on the phone to assure the computer I wanted was available. After getting there, I asked 2 employees to get me assistance because the computer I was assured was available was not out where I could find it. After 30 minutes I went and asked another person who said he was the person working the computers, but he was busy and I should ask for the other person who should be at customer service. I went to customer service and she told me that she didn't know who he was talking about because he was the only person working that section. She looked the computer up and told me yes, they did have one in stock, but she did not know where it was. After waiting fifteen more minutes, i left and purchased a computer online through Dell. Will not be back to Best Buy. Simply not worth the drive to stand around hoping someone will eventually help me.
Herman D
June 25, 2025
5 out of 5
Clerk helped me get what I was looking for and found it in the back where it had not been put out yet.
Wendy E
June 25, 2025
5 out of 5
Great experience at this best buy. Very helpful staff