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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Memphis
How do I check product availability at the Memphis Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Memphis Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Memphis stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Memphis Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3552 reviews)
Joseph W
July 10, 2026
5 out of 5
Went to get a case for my phone, always the to go place for my phone accessories!
hi t
July 05, 2026
5 out of 5
Great service
Obett M
July 04, 2026
4 out of 5
No puedo darle mas estrellas si ni si quiere eh ido estoy por ir entonces completare la calificación
Cordaro G
June 26, 2026
2 out of 5
I came. Black guy with glasses just look me in my eyes didn't say a word not a welcome to best buy nothing. But w white couple walked in right behind me. He smiled so big and say hey! Welcome to best buy, do you need any help today?. Luckily a nice guy with locs asked and helped me. Im almost thinking about returning this z fold 7 that I paid $1999 cash. Just cause of the greeting. I told the guy with the locs about it. Pointed the guy out. One thing I can't stand is someone that looks at his own people as less than. When I'm sure I have more money than the white couple he was so jolly to help.
Response from Best Buy
June 26, 2026
Thanks for sharing this review with us here. We’re concerned to hear about this experience, and that the service you received from us didn’t meet expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels on Facebook (https://bby.me/OAuS2u), Twitter/X (https://bby.me/cYQVfs), or Instagram (https://bby.me/W531tt). Please include the Google Review reference number #178431 when reaching out.