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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Memphis
How do I check product availability at the Memphis Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Memphis Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Memphis stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Memphis Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3564 reviews)
Jose V
August 03, 2026
1 out of 5
Bad place to be nobody ask what you need i was looking somebody and one of the guys was on a personal call by the way i found out by myself don have 3 different smartwatches that i may be buy any of them
Natasha M
August 02, 2026
5 out of 5
I had an outstanding experience with this sales person at Best Buy. His name is Adam from Tupelo. He provided exceptional customer service from the moment I walked in. He was knowledgeable, professional, patient, and genuinely willing to help. He took the time to answer all of my questions and make sure I found exactly what I needed without making me feel rushed. His positive attitude and expertise made my shopping experience, enjoyable, and stress-free . Employees like him truly make a difference, and Best Buy is fortunate to have someone who represent the company so well, we definitely need more customer service professionals like him. Thank you for going above and beyond Adam.
Scott S
August 01, 2026
5 out of 5
Customer service is the best! I love shopping here!
Karla F
August 01, 2026
5 out of 5
Gage did an awesome job of assisting me to identify the best laptop for my needs. He was thorough and patient and so knowledgeable.