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Best Buy Poplar Ave
Services Offered
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Frequently Asked Questions About Best Buy Poplar Ave
How do I check product availability at the Poplar Ave Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Poplar Ave stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Poplar Ave Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3359 reviews)
Shaun S
July 24, 2025
5 out of 5
Quick friendly service
Renee G
July 23, 2025
1 out of 5
Terrible service! I placed an online order (keyboard and mouse) to be ready within an hour. It took over 2 hours for them to pull my items. I will never come to this location again.
Response from Best Buy
July 24, 2025
Hello and thanks for reaching out on Google, Renee.
We understand the frustration when an order takes longer than expected. Please know, that while most store pickup orders take an hour or less to get ready, this is an estimate as certain factors can lead an order taking longer than this.
See more information on the Best Buy Website here: https://bby.me/pqjurc
If you have further questions or need of help, please reach out to us in a private message on Facebook (https://bby.me/l1cicw), Twitter/X (https://bby.me/7xy1os), or Instagram (https://bby.me/smupzt), and mention your Google review, 19634.
Regards,
^ Graham
chris l
July 20, 2025
5 out of 5
Helpful staff I was created by everyone I came in contact with and was offered assistance by them all
Sharon C
July 20, 2025
5 out of 5
Great place to get a drink and food while in Charlotte Airport. Bar staff are super friendly. Expensive drinks.