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Best Buy Poplar Ave
Services Offered
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Frequently Asked Questions About Best Buy Poplar Ave
How do I check product availability at the Poplar Ave Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Poplar Ave stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Poplar Ave Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3445 reviews)
Tenecia D
December 09, 2025
5 out of 5
Honestly, how could you say anything bad about this location? We have always got exactly what we needed and wanted from this location. We just made a BIG purchase on this past Thursday and I am still grateful for my items. The young man went over and beyond to make sure everything was taken care of and even told us what they did not have in store. Also, we were greeted and assisted with as, soon as we walked in the store. Thank you BB! :-)
Bradley S
December 09, 2025
3 out of 5
I turned in 2 desktops, 3 laptops, a set of speakers, and wires to go with them and did not get in.store credit like they said I would. Two of those computers wasn't even 3 years old and one of those laptops was a Blu-ray.
However, it does have good customer service if you buy something brand new.
Response from Best Buy
December 09, 2025
Hello Bradley,
Thanks for reaching out and providing your feedback about your trade-in. We would love to document your experience to find ways to improve the process. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #84561 in a private message.
Facebook (https://bby.me/tuodnf)
Twitter/X (https://bby.me/wl00uc)
Instagram (https://bby.me/fpnyfy)
Teresa N
December 08, 2025
1 out of 5
Best Buy I WILL NEVER NEVER do another purchase with them we ordered a washer dryer a 75 inch screen TV and a Mac Pro book on Black Friday. We took the Mac Pro book home with us. We also ordered TV’s Mount for the walls not only was the washer and dryer damage the Delivery Guy was decent enough to call and send me pictures. He was the only person with common sense, we went to the store to see what was really going on only to find out not only did they have all the delivery date screwed up they had the addresses ALL WRONG then when I call their corporate office we were told those washes and dryers wouldn’t be in until March mind you we had paid our money for on Black Friday. We needed this for our business to get up and running now we have to wait almost 10 days for money to go back on a credit card and make another purchase elsewhere. NEVER NEVER AGAIN
Firemandad901
December 08, 2025
5 out of 5
Very friendly service