Frequently Asked Questions About Best Buy Poplar Ave
How do I check product availability at the Poplar Ave Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Poplar Ave stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Poplar Ave Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3510 reviews)
Alechigo
March 21, 2026
1 out of 5
Useless associates brushed off my questions so they can go back to talking to their coworkers. Another told me to get back in the line while her coworker had already asked me to come forward for checkout.
Grant O
March 21, 2026
1 out of 5
Everyone here always has attitudes. Not helpful at all.
Response from Best Buy
March 21, 2026
Hello there, Grant!
It definitely makes sense to expect friendly and professional support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #133137 in your message. You can find us here:
-Facebook (https://bby.me/wTUBHR)
-Twitter/X (https://bby.me/ysykUn)
-Instagram (https://bby.me/McYXEK)
Zim Z
March 20, 2026
1 out of 5
do not order a pick up in this store, especially if you want to get your items fast it can be showing on the website that something is ready for a pickup but after you place the order it’s gonna show you a different date in a couple days and they keep moving this date while lying to you over the phone that tomorrow they gon have it for sure
Doug W
March 20, 2026
5 out of 5
Great place for chargers, cords and electrical accessories