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Frequently Asked Questions About Best Buy Poplar Ave

How do I check product availability at the Poplar Ave Best Buy?
How do I check my order status?
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Poplar Ave stores’ holiday hours?

Recent Reviews

4.2
(3484 reviews)
Abdallah A
January 17, 2026
5 out of 5
Good customer service
Caleb R
January 15, 2026
1 out of 5
Be careful when they tell you to sign for a laptop warranty at checkout. They instead put me on a $179/year "Total Membership" plan without my consent. They can apparently sign you up for this in store but cannot cancel in store, requiring you to call a support number and wait half an hour to refund you. Scammy, unhelpful, and ridiculous.
Rebecca L
January 13, 2026
1 out of 5
The absolute worst customer service I've ever experienced. I've returned 2 copiers now, and both times I've asked for assistance trying to figure out which printer is best for my needs.Tonight, the associate they sent to help me admitted that she's never owned a computer, or printer...and that printers have never been "her thing." I even asked for the manager tonight hoping she'd offer some insight....and nada. Nothing. No help at all. What will it take for this company to offer just a tiny bit of customer service? Shame on you.
Minimal
January 02, 2026
1 out of 5
I ordered a Meta 3 online as a gift. It was supposed to be delivered to a PO Box at a store front. Because the store was closed when they went to deliver jt they cancelled the order instead of trying to deliver it another day. When I called about it the staff was not helpful.
Response from Best Buy
January 02, 2026
Hi, Minimal, Thank you for your review. It can be frustrating when an order is sent back because they aren't able to make the delivery. If you'd like assistance or want to formally document your experience, please send a private message on social media. Kindly include Google Review 99320 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport

About Best Buy Poplar Ave

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