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Frequently Asked Questions About Best Buy Poplar Ave

How do I check product availability at the Poplar Ave Best Buy?
How do I check my order status?
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Poplar Ave stores’ holiday hours?

Recent Reviews

4.2
(3359 reviews)
Shaun S
July 24, 2025
5 out of 5
Quick friendly service
Renee G
July 23, 2025
1 out of 5
Terrible service! I placed an online order (keyboard and mouse) to be ready within an hour. It took over 2 hours for them to pull my items. I will never come to this location again.
Response from Best Buy
July 24, 2025
Hello and thanks for reaching out on Google, Renee. We understand the frustration when an order takes longer than expected. Please know, that while most store pickup orders take an hour or less to get ready, this is an estimate as certain factors can lead an order taking longer than this. See more information on the Best Buy Website here: https://bby.me/pqjurc If you have further questions or need of help, please reach out to us in a private message on Facebook (https://bby.me/l1cicw), Twitter/X (https://bby.me/7xy1os), or Instagram (https://bby.me/smupzt), and mention your Google review, 19634. Regards, ^ Graham
chris l
July 20, 2025
5 out of 5
Helpful staff I was created by everyone I came in contact with and was offered assistance by them all
Sharon C
July 20, 2025
5 out of 5
Great place to get a drink and food while in Charlotte Airport. Bar staff are super friendly. Expensive drinks.

About Best Buy Poplar Ave

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