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Best Buy Poplar Ave
Services Offered
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Frequently Asked Questions About Best Buy Poplar Ave
How do I check product availability at the Poplar Ave Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Poplar Ave stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Poplar Ave Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3307 reviews)
Saleh K
March 25, 2025
5 out of 5
Ethan was an amazing guy he made sure to help me and got me the laptop I’m looking for thank you so much
Jeremy T
March 22, 2025
1 out of 5
When into the store to look for a monitor so I walked around and I literally passed by 8 employees and noone offered help. So ok I thought that was strange 🤔 so saw one of the geek squad members and asked about a monitor nothing fancy. I cannot make this up he replied I don't know anything about monitors or nothing I just work here. Bro! You're kidding you got the shirt on just out here winging it lol. Then I passed by a whole team I asked for help but kept walking. Finally a guy with a blue shirt came speeding by I just wanted some help on where the monitors were he tells me I'm not a sales guy I'll call someone over. Noone seems to want to be bothered so I left. Worst experience ever 😪
Response from Best Buy
March 22, 2025
Hi Jeremy,
Thank you for your review. I truly understand how challenging it can be when help is readily available, especially when you're looking forward to a seamless shopping experience. Please know that we value your time and appreciate you sharing your feedback as it helps us continue to improve.
So that we can formally document your feedback, please send a private message or DM on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 64957813.
Kind regards,
^Pre
Linda J
March 22, 2025
5 out of 5
This morning I arrived at
Best Buy a little after 10 am and the parking lot was packed. I was glad to see that the store was not crowded, and that was a good thing. I needed help finding adapters for my iPhone and iPad, but there wasn’t anyone in that section. Finally, Angel (with the green eyes) appeared, and she was definitely an Angel!
She found exactly the perfect adapters for both devices. She knew the exact questions to ask and voila, they fit!!! She did not want her picture taken, but I made sure to let her manager know that Angel had been a lifesaver. Thank you Angel(with the green eyes) for being my Angel today!!! 🙏🏽💜
Isaac D
March 19, 2025
4 out of 5
In and out....good customer service