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Best Buy Poplar Ave
Services Offered
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Frequently Asked Questions About Best Buy Poplar Ave
How do I check product availability at the Poplar Ave Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Poplar Ave stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Poplar Ave Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3433 reviews)
Yasmani C
November 29, 2025
5 out of 5
Buenos precios y calidad de los productos
Jay S
November 28, 2025
1 out of 5
Went to this location today (Black Friday 2025) because they had a 100 foot Ethernet cable I wanted. Drove all the way across town and had to find it myself because none of the employees knew where it was at. Found the product and there was one left. The package had been removed probably because someone took it off to shoplift something else. I took the cable to customer service who said I could buy it at the checkout. I go to the checkout and after waiting 25 minutes the cashier with the two poofballs on her head immediately got an attitude about how she couldn't do it after I asked nicely, so I just walked away. When I said I know what the item number is, instead of saying, "I'm sorry but I really can't sell it," she jumps down my throat saying "I KNOW WHAT IT IS TOO".
First of all, I don't believe you can't sell items just because they don't have the barcode. Maybe, she wasn't lying but it doesn't work like that at any other store I've ever been to. Second, the customer support shouldn't lie and tell me I can buy something when I can't, and thirdly, the employees need to learn to not be so rude. I won't be coming back to this store personally, or maybe just will stop shopping at Best buy altogether.
Response from Best Buy
November 28, 2025
Good Evening, Jay,
We certainly understand how you are feeling after not getting the help you needed when looking to checkout with an ethernet cable that was missing it's packaging. We would be happy to review this situation further with you. Please feel free to send us a private message on social media with your Google review case ID number, so we can help: #77067.
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Lakita C
November 27, 2025
5 out of 5
Great customer service! I told them the features I was looking for in a laptop. The rep showed me several options and explained the features of each. This was very helpful in my selection of the laptop I needed. And the price was unbeatable!
Donya B
November 24, 2025
5 out of 5
Love the geek squad! They are absolutely outstanding