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Best Buy Poplar Ave
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Frequently Asked Questions About Best Buy Poplar Ave
How do I check product availability at the Poplar Ave Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Poplar Ave stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Poplar Ave Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3542 reviews)
Moises A
May 17, 2026
5 out of 5
Good place to buy any thing
Rafael A
May 17, 2026
1 out of 5
One of the worst customer service experiences I have ever had. The employees are rude and not helpful. They do not even know how to say “good morning” or “good afternoon,” and they are not willing to try to find a solution for customers.
Initially, I was told that delivery was free, but later they tried to charge me $100 for it. They were not even interested in verifying my address, even though I live here in Memphis. I honestly thought it was just a typo when the representative was entering my address.
Not to mention, if English is not your first language and you have an accent, just forget about it — they make you feel like they are trying to make things even harder for you.
I am not surprised that other online companies are taking over the electronics business, since they help customers avoid these uncomfortable human interactions.
Keith
May 16, 2026
5 out of 5
Mixed experiences asked for Help from cashier and got no response to the gaming department. However Webster a Samsung rep came to the rescue and recovered by looking up the item and locating the last one for purchase. Thanks 👍🏿
Varshitha G
May 12, 2026
1 out of 5
Very bad customer service
I asked for a laptop and the employee took 30 min to come and check me out.
No one seems busy in the store. They don’t have even basic knowledge regarding things which they are selling.