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Best Buy Poplar Ave
Services Offered
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Frequently Asked Questions About Best Buy Poplar Ave
How do I check product availability at the Poplar Ave Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Poplar Ave stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Poplar Ave Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3423 reviews)
Michael
November 11, 2025
5 out of 5
Very nice!
Keith
November 07, 2025
5 out of 5
This is my go to store for electronics and parts
Joe L
November 07, 2025
1 out of 5
In-store purchases only do not use the Best Buy app to make purchases the app. Will let you make a purchase of items that aren’t in stock. Don’t try to call the 800 number. It will just run you in circles. They have no authority to help you whatsoever. And if you try to connect on social media, that’s another dead end as they can do nothing to help you. Basically go to another big box store and purchase your kitchen appliances, TVs and other things I would suggest not using Best Buy at all as their customer service is zero. Just saying they responded to this post and I did what they said and zero help. I provided them with all the information they asked for in the social media still zero help also just as an update. If you do try to use the app, do not pay with PayPal as this will initiate an immediate charge to your credit credit card account associated with your PayPal. It will clear your account even before you receive the item that you are waiting for Best Buy not to deliver.
Response from Best Buy
November 07, 2025
Good Afternoon, Joe.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#65944" for reference. You can find us here:
Twitter(X):
https://bby.me/hdds3x
Facebook:
https://bby.me/2syt9p
Instagram:
https://bby.me/i0iob3
Heather R
November 04, 2025
1 out of 5
I’m in Memphis for business. I needed to get a new laptop. I saw multiple employees bullshitting around, not helping anyone. They looked at me and scattered. Other customers came in…. Not only did they get greeted but they got helped. I left. If I ever come back to Memphis I would not come back here.