Best Buy Poplar Ave

I ordered a Meta 3 online as a gift. It was supposed to be delivered to a PO Box at a store front. Because the store was closed when they went to deliver jt they cancelled the order instead of trying to deliver it another day. When I called about it the staff was not helpful.

One of the worst customer service experiences I’ve had at Best Buy. I stood at the checkout kiosk area for nearly 20 minutes, waiting my turn while a cashier helped one customer ahead of us. After finishing, the cashier walked away without saying a word, leaving us standing there like we didn’t matter. When I finally asked him what was going on, he casually told me that checkout “is not here” and that I needed to go to the checkout at the exit. That would have been useful information before wasting 20 minutes of my time, especially since I’ve checked out at these middle kiosks multiple times in the past. Completely unprofessional, poor communication, and zero respect for customers’ time. If this is how staff are trained to treat customers, it seriously reflects badly on the store.

I ordered a computer monitor online for pick up. It stated the order would be ready in about an hour. 3 hours later I needed to leave work to pick up the order, I still had not gotten any update from Best Buy. I went in the store and they had one cashier who was ringing up customers, also doing customer service and online pick up. The line was to the back of the store. I found an employee to ask about my order, after about 20 minutes someone pulled the monitor and brought it to my car. The store was very disorganized and very short handed.

I found a good deal on laptop for my 6yr old granddaughter one person in the electric department he was very helpful an another person a floor person they were very helpful an yhe young man in the Greek squard department he was very helpful when i need help with her laptop when i went back on Sunday