Worst experience ever into the store and was there for almost an hour and a half without any assist I was prepared to buy three brand new phones, but no one never even walked up to me and if anything they look right past me Extra attended for help, but he completely forgot to come back
Everytime I come in this location the staff is standing around joking with each other and refuses to help me find what I’m looking for.
Response from Best Buy
May 29, 2026
Thanks for sharing this review. We're concerned to hear that the service you received in our store didn't meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/VDQBHd), Twitter/X (https://bby.me/e3w51S), or Instagram (https://bby.me/weWmpc). Please include the Google Review reference number #158800 when reaching out.
Mala atención y tratan mal a las personas que solicitan que hablen español 🤢
I have always experienced great customer service here. 😁