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Frequently Asked Questions About Best Buy Poplar Ave

How do I check product availability at the Poplar Ave Best Buy?
How do I check my order status?
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Poplar Ave stores’ holiday hours?

Recent Reviews

4.1
(3549 reviews)
Joe B
June 04, 2026
1 out of 5
Best Buy took $1200 from my bank account. They stated i bought a laptop. I never bought a laptop. They had my bank information because I purchased a 100" tv a month earlier. They then without permission did steal $1200 from my bank account. Best Buy then hid information that proves i never purchased a laptop. Do not buy from Best Buy. They will steal from you. >
monique w
June 03, 2026
5 out of 5
This location on Poplar and 240 is always great. Good people always willing to assist. Friendly faces not mean.
Lardarious H
May 30, 2026
1 out of 5
Worst experience ever into the store and was there for almost an hour and a half without any assist I was prepared to buy three brand new phones, but no one never even walked up to me and if anything they look right past me Extra attended for help, but he completely forgot to come back
Jon S
May 29, 2026
1 out of 5
Everytime I come in this location the staff is standing around joking with each other and refuses to help me find what I’m looking for.
Response from Best Buy
May 29, 2026
Thanks for sharing this review. We're concerned to hear that the service you received in our store didn't meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/VDQBHd), Twitter/X (https://bby.me/e3w51S), or Instagram (https://bby.me/weWmpc). Please include the Google Review reference number #158800 when reaching out.

About Best Buy Poplar Ave

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