Frequently Asked Questions About Best Buy Poplar Ave
How do I check product availability at the Poplar Ave Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Poplar Ave stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Poplar Ave Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3585 reviews)
Oscar S
August 12, 2026
1 out of 5
Rude employees top to bottom.
Response from Best Buy
August 12, 2026
Hey there.
We can understand being frustrated with the level of service that you received. If you would like any assistance, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Also, please mention your Google review #202219 in your message. Thanks.
Cathy B
August 09, 2026
2 out of 5
Had an appt at 840 tp pick up computer and they tried to kick us out said they were closing told them we had an appt. Rude beyond rude
Response from Best Buy
August 09, 2026
Hello,
Thanks for taking the time to leave your review. We understand why you would be frustrated with going at the time of your appointment and not being able to pick up your device. It’s unfortunate that that happened. We would like to document your feedback. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 200706 in your message to us.
X: https://bby.me/f4RCcz
Facebook: https://bby.me/9CAUlj
Instagram: https://bby.me/ulsjye
Bubba E
August 04, 2026
4 out of 5
Assistance was available, but their knowledge of the product was no better than mine.