Frequently Asked Questions About Best Buy Poplar Ave
How do I check product availability at the Poplar Ave Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Poplar Ave stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Poplar Ave Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3468 reviews)
Kyle D
December 29, 2025
2 out of 5
Was hard to find someone to help in the store with merchandise
Clare C
December 29, 2025
1 out of 5
No one works here. I’ve been here three times to buy a TV and there isn’t a blue shirt in sight.
Response from Best Buy
December 29, 2025
Hey there, Clare
We would love to connect with you on this and hear more about your experience with our staff. Please send us a private message on Facebook (https://bby.me/jzqx3f), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #97318".
Jay K
December 26, 2025
1 out of 5
I was so thoroughly disregarded and disrespected in this store where I waited over 2 hours asked 4 times to never receive any help eventually ordering online where I had to wait another hour to receive my Property even though I was standing in the store!!! They should really fire the entire staff and rehire because no part of their team was adequate if I was Best Buy corporate id be embarrassed 🤦🏿♂️🤮🤷🏿♂️