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Best Buy Poplar Ave
Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Poplar Ave
How do I check product availability at the Poplar Ave Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Poplar Ave stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Poplar Ave Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3496 reviews)
Samnang K
February 13, 2026
5 out of 5
Very accurate, thank you very much, without this app , I'll be wasting alot of money on gas and would be lost in la la street 😆
Harper B
February 10, 2026
1 out of 5
Place an order for same day pick up since it stated that it was available in store when I did the online order only for me to get to the store, confirm the pickup is available with the rep which she said it was and they were pulling the item and after 30 minutes of walking looking at other items I get back to the front only to get told the item isn’t there and they have been “looking for it” for 2 days. Due to “inventory discrepancies” they would have to have the item shipped with no sure estimated date. I’ve paid nearly $2000 for an item that I’ve been getting the run around for and no actual solution besides “cancel” and/or re order since that’ll be the quickest way to surely fix the issue instead of them just expressing the order to my home address. This is the worst service I’ve ever experienced Best Buy is not the same good shopping experience anymore.
Response from Best Buy
February 10, 2026
Good Afternoon, Harper,
We definitely understand how you are feeling after your item was not available for same day pickup, leading to you needing to cancel your order. We would love to look further into this situation and work to better assist you. Please feel free to send us a private message on social media, so we can help. Make sure that you include your Google review case ID in your message: #115509.
- Facebook (https://bby.me/j4gbqp)
- Twitter/X (https://bby.me/fp0ot9)
- Instagram (https://bby.me/l6jbbp)
Seeley J
January 20, 2026
1 out of 5
Bought a PC on sale. It was defective. Went to exchange it two business days later. Now the sale had ended, so if I wanted to exchange the defective product they sold me, I'd now be paying the difference for full price for a new one. Manager Latasha or Natasha declined to match the sale price that ended a day before the return.
Now my business will source all it's tech from another vendor.
Response from Best Buy
January 20, 2026
Hello, thank you for taking the time to leave us a review. We would like to see what's possible for you here. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #107107".
Facebook (https://bby.me/zhy8at)
Twitter/X (https://bby.me/0tgjol)
Instagram (https://bby.me/e20t9j)
RKD3
January 17, 2026
5 out of 5
All around great service