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Frequently Asked Questions About Best Buy Poplar Ave

How do I check product availability at the Poplar Ave Best Buy?
How do I check my order status?
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Poplar Ave stores’ holiday hours?

Recent Reviews

4.2
(3487 reviews)
Seeley J
January 20, 2026
1 out of 5
Bought a PC on sale. It was defective. Went to exchange it two business days later. Now the sale had ended, so if I wanted to exchange the defective product they sold me, I'd now be paying the difference for full price for a new one. Manager Latasha or Natasha declined to match the sale price that ended a day before the return. Now my business will source all it's tech from another vendor.
Response from Best Buy
January 20, 2026
Hello, thank you for taking the time to leave us a review. We would like to see what's possible for you here. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #107107". Facebook (https://bby.me/zhy8at) Twitter/X (https://bby.me/0tgjol) Instagram (https://bby.me/e20t9j)
RKD3
January 17, 2026
5 out of 5
All around great service
Abdallah A
January 17, 2026
5 out of 5
Good customer service
Caleb R
January 15, 2026
1 out of 5
Be careful when they tell you to sign for a laptop warranty at checkout. They instead put me on a $179/year "Total Membership" plan without my consent. They can apparently sign you up for this in store but cannot cancel in store, requiring you to call a support number and wait half an hour to refund you. Scammy, unhelpful, and ridiculous.

About Best Buy Poplar Ave

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