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Best Buy Mt Juliet (Providence Marketplace)
401 S Mt Juliet Rd
Mount Juliet, TN 37122
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)
How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mt Juliet (Providence Marketplace) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2553 reviews)
Jonathan M
September 05, 2024
1 out of 5
I purchased a $1,500 laptop yesterday and have the Geek Squad plan as well. I went over to the Geek Squad to have the info transferred from the old to the new laptop. The clerk said “I’ll be right with you” then walked behind their curtain. After 15 minutes and a trip to customer service to ask for help, no one came. On my way out, a group of employees were hanging out by the front door, including a man in a grey golf shirt with Geek Squad on it. He looked like a mgr.
As I walked out, I said “you may want to get your Geek Squad to respond better”. His response was “Right, Boss.”
It wasn’t busy at all, btw.
I returned the laptop this morning. Purchased one somewhere else.
I won’t be back.
Virginia F
August 29, 2024
1 out of 5
I bought a new printer and told the salesperson that I didn't want one that took multiple cartridges and I opened it today and it has multiple cartridges and they have changed the return policy so I am stuck with a printer that I do not like
Response from Best Buy
August 29, 2024
Hello,
Thanks for reaching out. There's so many types of printers and features, I can appreciate wanting assistance in choosing the right one for you. I understand finding that the printer that you got has the multiple cartridges that you were advised against, wouldn't have been welcome.
Printers should be returnable within our Return & Exchange Promise time frame (bestbuy.com/returns) if it is not meeting your needs. I'd be happy to have this looked into with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and the Customer Service Pin Number from your store purchase receipt. Please also refer to your "Google review case 64134720" in your message to use.
Sincerely,
^Melissa
Homero E
August 26, 2024
5 out of 5
Excelente servicio, todos los trabajadores fueron muy amables y me indicaron donde conseguir lo que necesitaba...
Matthew G
August 25, 2024
5 out of 5
Free money, no interest loans here!