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Best Buy Mt Juliet (Providence Marketplace)
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)
How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mt Juliet (Providence Marketplace) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2693 reviews)
Customer
November 06, 2025
2 out of 5
They do not have the necessary option to speak with someone on the phone that is in the actual store. We wanted to find out if they had the item we were looking for, from a staff member in the store who would be able to see and touch the product itself, before we took the expense of time and money to drive there.
Sheila D
November 05, 2025
5 out of 5
Tina was fabulous! So nice and got everything done for me! Thank you!
Jenna V
November 05, 2025
1 out of 5
These people are beyond incompetent. Wasted 40 mins of my break just to tell me I needed to spend more money. I purchased a lifetime warranty screen protector and went back for a replacement like I have countless times and they tried to say someone returned my screen in may when it’s clearly still on my phone and I’ve gotten it replaced multiple times since then so they tell me I have to purchase another one. WHAT IS THE POINT OF SPENDING 30$ ON A SCREEN PROTECTOR For the warranty if you people cant do your job right and do a replacement instead of a return. Your better off getting your screen protector at your phone carrier.
Jerald H
October 28, 2025
5 out of 5
Staff was great the store is very clean but some of Best Buy return policies stinks.