Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)
How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mt Juliet (Providence Marketplace) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2752 reviews)
matt w
January 11, 2026
1 out of 5
Spent 30 minutes walking around looking at the TVs with the hopes of having some questions answered and hopefully making a purchase. With 3 kids in tow couldn’t wait any longer for someone to help. Left without any help or questions answered. I guess I’ll go back to ChatGPT and Google to answer my questions and find a TV that works for us.
Response from Best Buy
January 11, 2026
Hi there. It's not ideal to not receive the proper assistance and we appreciate you bringing this to our attention. We would like the chance to help assist and answer any questions you may have. Feel free to reach out to us on Facebook (https://bby.me/lejyve), Twitter/X (https://bby.me/ru9t8v), or Instagram (https://bby.me/ary5in). When you reach out, please refer to Google Reference number 103442. Thank you.
Adam C
January 05, 2026
5 out of 5
Very helpful and was able to find what I was looking for
Dustin N
January 03, 2026
2 out of 5
Four employees to include a manager at the front when you walk in the doors. No greeting coming in and no greeting when leaving. No acknowledgment from any employees throughout the store. Pretty much sums up this Best Buy location.
Quintin S
January 02, 2026
5 out of 5
an employee named Cam helped me find an iphone 16 plus case when i was struggling, and even offered to check for open box cases because i said i didn’t wanna spend 50$ lol. absolutely w customer service