BUYERS BEWARE! TAKE YOUR BUSINESS ELSEWHERE!
I paid $249 for a laptop I never received because Best Buy shipped it to an outdated address, despite my updating my primary address over a year ago. I later discovered that my purchase involved a third-party seller who closed my complaint without resolving the issue. Best Buy offered me a $75 gift card instead of a refund or replacement, then declared the matter closed. Apparently, losing $249 is my problem, not theirs! **Before shopping at Best Buy, understand that updating your primary address does not necessarily update your shipping address, and your purchase may involve a third-party seller.** I expected better accountability from a major retailer. Save yourself the frustration and take your business elsewhere!
gran variedad de productos
Mason P
September 26, 2026
Went in today looking to buy a new phone and David was a huge help. Not only did he get me exactly what I needed but he was super friendly and provided excellent customer service all while multitasking and helping other customers. Whatever he is being paid is not enough for the amount effort he puts into his work. Thank you David!
Daniel T
September 20, 2026
Had the pokemon launch and was very professional and quick to.