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Best Buy Mt Juliet (Providence Marketplace)
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)
How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mt Juliet (Providence Marketplace) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2592 reviews)
Kevin N
March 15, 2025
1 out of 5
Won't come here again. 6 people standing around/leaning on counters helping no one. Also, at least 11 different spots where the ceiling is leaking on electronics. Dump is what comes to mind, got my Meta 3S at Walmart instead.
Response from Best Buy
March 15, 2025
Hey, Kevin,
Thank you for taking the time to connect with us here to share this review, although we hate to hear your recent in-store visit was far from a positive one. We would like to get some more details from you, and ensure your feedback is escalated to the appropriate teams.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64929417. We look forward to hearing from you!
Regards,
^Katie
Jonathan B
March 12, 2025
5 out of 5
Got the computer fixed and informative
Martha m
March 09, 2025
2 out of 5
I am always happy with my purchase but negotiating the best buy website is excruciating! It is so slow and confusing! I just want to purchase items quickly! Good god please simplify the website and stop the nonsense.
Response from Best Buy
March 09, 2025
Hello, Martha,
Thank you for reaching out to us here on Google, and taking the time to share those details here with us. We understand how important navigating the website can be, and know we would be reaching out for support in this as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. For support and feedback on our app, please contact us at bestbuymobileapps@bestbuy.com, or to continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64907442
regards,
^Brandon
IMS. B
March 06, 2025
3 out of 5
Its ok
Response from Best Buy
March 07, 2025
Hi there,
Thanks for taking the time to leave a review here on Google.
If you require support, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64898689” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi