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Best Buy Mt Juliet (Providence Marketplace)
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)
How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mt Juliet (Providence Marketplace) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2582 reviews)
Nick B
February 19, 2025
1 out of 5
Terrible service there I get put on hold for several hours only for them to hang up on me or answer the phone and say nothing
Melly B
February 17, 2025
1 out of 5
If you call the number to the store you are transferred to an overseas call center, who told me there is there is absolutely no way to talk to ANYONE at the store. You HAVE to go there in person to talk to anyone. Will not be shopping at any Best But in the future for this reason. I used to purchase all the electronics from them. They now have 0 customer service.
Response from Best Buy
February 17, 2025
Hello, Melly
Thank you for providing feedback on Google. not being able to contact store because Best Buy has decided to use a call center for many reasons is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64823131", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
James O
February 11, 2025
5 out of 5
Recently had an issue with my wife's iPhone
Johnathan was real helpful and patient with
Helping us out.
Wes D
February 02, 2025
4 out of 5
Just wish it had more options for internet networking