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Best Buy Mt Juliet (Providence Marketplace)
Services Offered
Geek Squad Services
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Hearing Solutions Center
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Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)
How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mt Juliet (Providence Marketplace) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2709 reviews)
Karen E
November 23, 2025
5 out of 5
Got what i needed! Service was quick and great!
Chad C
November 22, 2025
1 out of 5
You could probably set yourself on fire and still not get any help in this place.
GWIN H
November 22, 2025
5 out of 5
Bought my camera here as the guy that helped me decide was very knowledgeable!
T06_Spidy
November 22, 2025
1 out of 5
I bought a tower PC from this location last year. Just now found out that some of the components aren’t even fully plugged in. I’m getting half of the power that I could be getting due to the cords being too short. Absolutely atrocious customer service. I came in today to see if I could either get it fixed, or be traded in for a new PC since I bought a PC that was not ready to be sold. Customer service clerk said no apparently it doesn’t match requirements. I bought this PC from the exact location so I’m not sure what requirements I’m not meeting. Terrible service, never shopping here again.
Response from Best Buy
November 22, 2025
Hello there!
We are saddened to hear of what you've been experiencing with your PC you purchased last year. We'd be happy to document your concern and go over what options the vendor may provide. To do so, simply send a private message to Facebook (https://bby.me/ezkcxi), Twitter/X (https://bby.me/pwya0k), or Instagram (https://bby.me/3fbqn4). Be sure to state you are responding to Google Review 73126.