Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)
How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mt Juliet (Providence Marketplace) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2657 reviews)
Jim W
August 20, 2025
3 out of 5
Ordered pick up in store while we were in the store. We're told it would be about an hour wait. No biggie. Just an hour, right? Well that hour turned in 9 over 1.5 hours because their system is slow. Staff was super friendly. Just don't order pick up from store and expect to wait a reasonable time in the store.
Response from Best Buy
August 21, 2025
Hello Jim,
I would not want to wait that long myself, so I can understand where you are coming from. I'd like to see if I can help you in any way. To connect you can contact me through social media, you can find us at a Social Media platform listed below and reference Google Review #32514 in a private message to start.
Facebook (https://bby.me/gp90i7)
Twitter/X (https://bby.me/75oiij)
Instagram (https://bby.me/yy5bdd)
Thanks,
^Ezra
Kerri A
August 19, 2025
5 out of 5
I needed help with my laptop and I'm from Canada which complicates things. The staff was friendly and helpful and provided mecwith the best possible solution.
RONI B
August 12, 2025
5 out of 5
Very helpful
Jon B
July 31, 2025
5 out of 5
This is one of the nicer Best Buy stores I've been in. People are super nice and the store is clean! They have a Lot of sales going on!