Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)
How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mt Juliet (Providence Marketplace) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2852 reviews)
Heidy G
September 09, 2026
1 out of 5
Yo fui a comprar una televisión el 21 de agosto y me cancelaron la entrega como 3 veses dejé de trabajar por esperar los tres días y nunca me la vineron a dejar estoy desepcionada con Best Buy me engañaron tantas veces
Jill P
September 07, 2026
2 out of 5
Very low on stock
Response from Best Buy
September 08, 2026
Hello, Jill,
Thank you for taking time out of your day to share your feedback. Finding the items you need in your local store should be easy, so we can understand your concern when this doesn't happen. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/Zl99eD), Twitter/X (https://bby.me/MUWrvm), or Instagram (https://bby.me/1OtEMw). Please reference Google Review, #219539.
Miguel G
August 30, 2026
1 out of 5
I can’t imagine what kind of chaos could be happening in the store, for their representatives to fail to answer a phone for 25 minutes. The drive to the store and back to ask a question in person would be faster.
John G
August 29, 2026
1 out of 5
The manager name Will was the most unprofessional manager I have ever met in any retail business. Very rude ! Wasn’t helpful at all.act like we was inconveniencing him. When we ask him questions about a purchase and installation the we had just purchased from that store Mt Juliet. Best Buy you need to do better selecting your managers.