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Best Buy Mt Juliet (Providence Marketplace)

401 S Mt Juliet Rd
Mount Juliet, TN 37122
(615) 754-9200
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Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)

How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
How do I check my order status?
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?

Recent Reviews

4.1
(2553 reviews)
Jonathan M
September 05, 2024
1 out of 5
I purchased a $1,500 laptop yesterday and have the Geek Squad plan as well. I went over to the Geek Squad to have the info transferred from the old to the new laptop. The clerk said “I’ll be right with you” then walked behind their curtain. After 15 minutes and a trip to customer service to ask for help, no one came. On my way out, a group of employees were hanging out by the front door, including a man in a grey golf shirt with Geek Squad on it. He looked like a mgr. As I walked out, I said “you may want to get your Geek Squad to respond better”. His response was “Right, Boss.” It wasn’t busy at all, btw. I returned the laptop this morning. Purchased one somewhere else. I won’t be back.
Virginia F
August 29, 2024
1 out of 5
I bought a new printer and told the salesperson that I didn't want one that took multiple cartridges and I opened it today and it has multiple cartridges and they have changed the return policy so I am stuck with a printer that I do not like
Response from Best Buy
August 29, 2024
Hello, Thanks for reaching out. There's so many types of printers and features, I can appreciate wanting assistance in choosing the right one for you. I understand finding that the printer that you got has the multiple cartridges that you were advised against, wouldn't have been welcome. Printers should be returnable within our Return & Exchange Promise time frame (bestbuy.com/returns) if it is not meeting your needs. I'd be happy to have this looked into with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and the Customer Service Pin Number from your store purchase receipt. Please also refer to your "Google review case 64134720" in your message to use. Sincerely, ^Melissa
Homero E
August 26, 2024
5 out of 5
Excelente servicio, todos los trabajadores fueron muy amables y me indicaron donde conseguir lo que necesitaba...
Matthew G
August 25, 2024
5 out of 5
Free money, no interest loans here!

About Best Buy Mt Juliet (Providence Marketplace)

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