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Best Buy Mt Juliet (Providence Marketplace)
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)
How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mt Juliet (Providence Marketplace) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2596 reviews)
Gosamalogaus T
March 24, 2025
1 out of 5
Didn't help me find the right wireless keyboard that could connect to my Xbox series x. All they wanted to do was make me buy some random one that isn't even compatible with the system. Very disappointed because now I have to go and buy another one that will work with my system.
Sean F
March 20, 2025
1 out of 5
Scheduled my car for stereo installation and backup camera. At was scheduled at 1 pm. They canceled the appointment at 11 AM. stating the stereo appt was for 11 and camera was for 1PM
They never specified 2 different appointments for a single project. Absolute breakdown in communicating!
Response from Best Buy
March 20, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I have my appointments properly scheduled. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64950293".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Kevin N
March 15, 2025
1 out of 5
Won't come here again. 6 people standing around/leaning on counters helping no one. Also, at least 11 different spots where the ceiling is leaking on electronics. Dump is what comes to mind, got my Meta 3S at Walmart instead.
Response from Best Buy
March 15, 2025
Hey, Kevin,
Thank you for taking the time to connect with us here to share this review, although we hate to hear your recent in-store visit was far from a positive one. We would like to get some more details from you, and ensure your feedback is escalated to the appropriate teams.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64929417. We look forward to hearing from you!
Regards,
^Katie
Jonathan B
March 12, 2025
5 out of 5
Got the computer fixed and informative