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Best Buy Mt Juliet (Providence Marketplace)
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services
Trade-In
Hearing Solutions Center
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Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)
How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mt Juliet (Providence Marketplace) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2682 reviews)
Nannette P
October 04, 2025
3 out of 5
This place really needs to be remodeled and add an Apple section to it. As more and more people are moving into Wilson county they need to accommodate to the customers here so that we are not going to another Best Buy. Half of the time they are out of what I am coming in there to look and purchase.
Response from Best Buy
October 04, 2025
Hello, Nannette,
We appreciate you taking the time to leave your feedback. We are always looking at ways to improve our stores, so we are glad to hear your opinions. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/jgdn1q), Twitter/X (https://bby.me/s8smp5), or Instagram (https://bby.me/hruuhg). Please reference Google Review #51792.
Madelyn B
September 30, 2025
5 out of 5
My fiancé and I went in to buy a computer monitor and it was a wonderful experience. The workers were always looking to help, which was perfect because we did need help multiple times haha. Rusty checked us out and he was so kind and personable. He chatted with us for a while and it was great! What a great guy! 10/10! Wonderful experience.
Chicago K
September 27, 2025
5 out of 5
You just cant beat an Ole best buy.
Jerry J
September 24, 2025
1 out of 5
I've been working back to back doubles and haven't had the time to go purchase the laptop I need, I wasn't even in the store a whole four minutes before I left presences watching me like I was a criminal; I was in the middle of googling which was the best fairly priced laptop for streaming if I'm not using it to game and I feel them creep up behind me, I didn't hear them at all, so obviously the intention was to watch me and not provide customer service as they would suggest, otherwise you would have greeted as you approached, not quietly walk up behind me without me knowing you're there. This actually feels sick. I wish I didn't have a need to spend my money at these places, makes me just want to stay home, cause what's the point? When you can't be in a store three minutes without someone coming to watch you? As if the cameras aren't good enough, and you deserve to feel uncomfortable cause somehow being black makes u super sneaky? I came in there looking to spend at least 750, just to be treated like a thief Automatically. Thanks for the nasty energy, Best Buy staff.
Response from Best Buy
September 24, 2025
Thank you for taking the time to share your experience during your visit to one of our stores, Jerry. We try to provide a variety of shopping options for our customers. Let’s get this reviewed for you.
In order to assist you, please send us all the details through our social media channels on Instagram (https://bby.me/8jkr88), X/Twitter (https://bby.me/azq3g4), or Facebook (https://bby.me/vyb51b). Please send a message with the full details of your situation. Also add Google Review 47253. We look forward to hearing from you.