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GEEK SQUAD

Best Buy Mt Juliet (Providence Marketplace)

ClosedOpens at 10:00 AM
4.1
(2637 reviews)
401 S Mt Juliet Rd
Mount Juliet, TN 37122
(615) 754-9200
Directions
ClosedOpens at 10:00 AM
ThursdayJul. 310:00 AM - 9:00 PMFridayJul. 410:00 AM - 7:00 PMSaturdayJul. 510:00 AM - 9:00 PMSundayJul. 611:00 AM - 7:00 PMMondayJul. 710:00 AM - 9:00 PMTuesdayJul. 810:00 AM - 9:00 PMWednesdayJul. 910:00 AM - 9:00 PM
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Specialty Shops and Services

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

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  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

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Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)

How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
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My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
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Recent Reviews

4.1
(2637 reviews)
11at
June 30, 2025
5 out of 5
They are called best buy for a reason, always has exclusive tech like gaming laptops discounted and available to much more people!
Adam
June 28, 2025
1 out of 5
Employees walk around chatting with each other while customers stand at the mobile counters signaling for help for extended periods of time.
Jami W
June 27, 2025
1 out of 5
Went into store for support with my Google Pixel watch. Greeted at door (only positive of this visit), asked why I was there, and directed to be seated in waiting area. Waited 55 minutes in visible seating area during which time I witnessed exchanges with 2 different sets of upset customers. Once they both left (without positive resolutions) I believed it was my turn. They signaled to another man & asked how they could help him. I politely interrupted, indicating I was there first. I was told he had an appointment & they didn't know how long my wait would be. Frustrated I returned to the greeter requesting a manager and inquiring why I wasn't just told initially to make an appointment. Another employee came, took my watch, and walked away...not saying or explaining anything. I waited 10 minutes longer; he returned and said, "we can't help bc this isn't the newest model; try Amazon." My watch was purchased at Best Buy and I'm a "member"...or was, as I just cancelled and I definitely won't be back, especially to this store. Obviously positive communication & customer service are not priorities. And of note...after this visit I actually WAS able to get help at the local Verizon store and from Amazon.
Faythe2Faythe
June 25, 2025
5 out of 5
First time to visit this location, and everyone was so friendly and helpful. The store was clean and had plenty of stock to choose from. Thank you, manager and computer sales for steering us in the right direction.

About Best Buy Mt Juliet (Providence Marketplace)

At Best Buy Mt Juliet (Providence Marketplace), we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Mt Juliet (Providence Marketplace) team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 401 S Mt Juliet Rd in Mount Juliet, TN, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Mt Juliet (Providence Marketplace)? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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