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GEEK SQUAD

Best Buy Mt Juliet (Providence Marketplace)

ClosedOpens at 10:00 AM
4.1
(2597 reviews)
401 S Mt Juliet Rd
Mount Juliet, TN 37122
(615) 754-9200
Directions
ClosedOpens at 10:00 AM
SaturdayApr. 810:00 AM - 8:00 PMSundayApr. 911:00 AM - 7:00 PMMondayApr. 310:00 AM - 8:00 PMTuesdayApr. 410:00 AM - 8:00 PMWednesdayApr. 510:00 AM - 8:00 PMThursdayApr. 610:00 AM - 8:00 PMFridayApr. 710:00 AM - 8:00 PM
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Specialty Shops and Services

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

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  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

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Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)

How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
How do I check my order status?
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?

Recent Reviews

4.1
(2597 reviews)
Cirilo A
April 01, 2025
4 out of 5
Good
Gosamalogaus T
March 24, 2025
1 out of 5
Didn't help me find the right wireless keyboard that could connect to my Xbox series x. All they wanted to do was make me buy some random one that isn't even compatible with the system. Very disappointed because now I have to go and buy another one that will work with my system.
Response from Best Buy
March 24, 2025
Hey there. Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy When you private message us, please include your full name, phone number, email, and reference your Google review number #64964036. Regards, ^Jason
Sean F
March 20, 2025
1 out of 5
Scheduled my car for stereo installation and backup camera. At was scheduled at 1 pm. They canceled the appointment at 11 AM. stating the stereo appt was for 11 and camera was for 1PM They never specified 2 different appointments for a single project. Absolute breakdown in communicating!
Response from Best Buy
March 20, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I have my appointments properly scheduled. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64950293". Full Name E-mail Address Phone Number Regards, ^Josh
Kevin N
March 15, 2025
1 out of 5
Won't come here again. 6 people standing around/leaning on counters helping no one. Also, at least 11 different spots where the ceiling is leaking on electronics. Dump is what comes to mind, got my Meta 3S at Walmart instead.
Response from Best Buy
March 15, 2025
Hey, Kevin, Thank you for taking the time to connect with us here to share this review, although we hate to hear your recent in-store visit was far from a positive one. We would like to get some more details from you, and ensure your feedback is escalated to the appropriate teams. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64929417. We look forward to hearing from you! Regards, ^Katie

About Best Buy Mt Juliet (Providence Marketplace)

At Best Buy Mt Juliet (Providence Marketplace), we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Mt Juliet (Providence Marketplace) team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 401 S Mt Juliet Rd in Mount Juliet, TN, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Mt Juliet (Providence Marketplace)? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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