Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)
How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mt Juliet (Providence Marketplace) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2714 reviews)
Christian W
November 27, 2025
5 out of 5
Was good
Gabby M
November 26, 2025
5 out of 5
Yesterday I came in with a problem with my laptop and had to make an appointment with the Geek Sqaud. Miguel helped me walk through the different solutions and answered all my questions with great information. Could not have had a better experience!
Philip P
November 26, 2025
5 out of 5
The Geek Squad helped me with computer. They were quite helpful, polite, and efficient.
Cristal
November 24, 2025
3 out of 5
One phone case option for my $2100 phone. It did have a great sale price. Then I realized Amazon had the same price and I could have gotten the color I wanted. You'd think they'd have cards like some of the iphone cases where you can had it delivered.
The car inverter I bought is junk. It doesn't even have a switch. It's loud. Going to order and Amazon one I've had (gave away to friend in need) that was the same cost of the sale price but actual quality.
Response from Best Buy
November 24, 2025
Hello,
Thank you for the review. We have a great Price Match Guarantee.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 74480.