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Frequently Asked Questions About Best Buy Mt Juliet (Providence Marketplace)

How do I check product availability at the Mt Juliet (Providence Marketplace) Best Buy?
How do I check my order status?
My local Mt Juliet (Providence Marketplace) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mt Juliet (Providence Marketplace) stores’ holiday hours?

Recent Reviews

4.1
(2562 reviews)
David G
November 17, 2024
5 out of 5
Nice store. Had a few questions regarding headphones was assisted, and helped quickly. Thanks!
Gene C
November 12, 2024
5 out of 5
Bought my grandson a Lenovo laptop, open box for $440 it was regular $900, so far it is working very good after going tru the security sign ins, the employee mentioned the box idea to me and helped me find a good one, plus being a member I got a free 1 year best buy extended warranty
Carla N
November 10, 2024
5 out of 5
I have had a complete breakdown of all my office equipment since February. I've had to get a new desktop keyboard, mouse camera monitor and printer. They all went down within 4 months. The only way I could get through this maze was to go to Best buy's geek squad and they have a champion there named Daniel. He is a Wizkid knows everything about computers that you could ever want to know. He's exceptionally kind but most of all patient as I had to watch him handle certain customers ahead of me and he did it with class dignity and understanding. Daniel is a real asset to Best buy in Mount Juliet. YOU. Rock Daniel!
michelle m
October 28, 2024
1 out of 5
Don’t sever a 1 star!!! Your policy SUCKS!! Amazon ALL the way!!!!!
Response from Best Buy
October 28, 2024
Hi Michelle, Thanks for sharing this review with us here. I'm concerned to hear you feel this way, and can understand it can be frustrating if a policy didn't align with your expectations. We'd be happy to discuss this further with you to understand the situation and ensure your feedback is documented, as well as provide any assistance you still need. If you'd like to do so, feel free to reach out to us on one of our social media channels. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64362912 so we can assist. Thanks, ^Caleb

About Best Buy Mt Juliet (Providence Marketplace)

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