Frequently Asked Questions About Best Buy Murfreesboro
How do I check product availability at the Murfreesboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Murfreesboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Murfreesboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Murfreesboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3631 reviews)
leslie m
August 20, 2025
1 out of 5
I recently went into the Murfreesboro Best Buy to buy a tv. I had planned on buying a TV that day.I walked around the tvs for probably 15 minutes..walked past people working there...no once did they offer to help or ask me what I needed. They were more interested in watching the football game that was on tv. When I DO purchase a TV, it definitely will not be at this location
Response from Best Buy
August 20, 2025
Hello.
Not receiving the correct assistance when purchasing a new item can be frustrating. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/xpuo19), Twitter/X (https://bby.me/qtqgjk), or Instagram (https://bby.me/yhy3bl). When you message us, please include Google Review number 32259.
Best,
^Allison
J H
August 18, 2025
1 out of 5
Geek squad were useless in helping with laptop issue, no point in appointment as it felt it was a 30 second walk in
Response from Best Buy
August 18, 2025
Hello,
Thank you for the review. Having a working laptop is very essential. I understand your frustration with not being able to have the issue resolved.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/xnoplz), Twitter/X (https://bby.me/oqpph2), or Instagram (https://bby.me/fxotjl). I’d recommend sending a private message or DM. Please include Google Review 31314.
Regards,
^ Kristy
Brian O
August 17, 2025
5 out of 5
This is a very well kept Best Buy. My only issue as with all Best Buys, is low inventory and limited selection.