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Best Buy Murfreesboro
2615 Medical Center Pkwy
Murfreesboro, TN 37129
Services Offered
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Frequently Asked Questions About Best Buy Murfreesboro
How do I check product availability at the Murfreesboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Murfreesboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Murfreesboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Murfreesboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3385 reviews)
Shooting S
September 12, 2024
1 out of 5
Do not waste your money on buying a phone from this business or their worthless warranty. I spent $1000.00 on a phone they want to charge me an additional $200.00 to send off and return to me a refurbished phone that only has a 30 day guarantee.
Ahmed R
September 06, 2024
5 out of 5
Excellent customer service
Clifford L
September 05, 2024
5 out of 5
Great place to shop .
Lori G
September 03, 2024
1 out of 5
How sad!!! Upon initial walk in, my husband and I were greeted and pointed in the direction of the tablets. That part was nice. However, there were no Samsung tablets on display at their table; instead Bestbuy had a comparison chart to look at. There were many associates/salespeople with no customers walking around us. After being in the store for more than 15 minutes no one offered to help us until we were walking out. Also noted another customer left as he received no help either.
I came to Bestbuy to leave with a substantial purchase. Have bought several items from Bestbuy in the past. No more!!! I can get better customer service at my local Wal-Mart rather than make the drive.
Retailers wake up, when you see a customer standing by a display table, ask if you can help them then not as they are walking out the door. They took time to drive and visit your business, treat them with respect. Just my humble opinion 😌
Response from Best Buy
September 03, 2024
Hello, Lori,
Thanks for taking the time to write a review. We really appreciate your feedback. We know it's important to find the right help when you need it. We'd be happy to hear more about your situation and see what we can do to help. Please send a private message on social media with your name, phone number, and email. Please mention Google Review 64155707 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Warm Regards,
^Meghan