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Best Buy Murfreesboro
Services Offered
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Frequently Asked Questions About Best Buy Murfreesboro
How do I check product availability at the Murfreesboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Murfreesboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Murfreesboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Murfreesboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3658 reviews)
John M
September 14, 2025
5 out of 5
Did you know that Best Buy recycles their Insignia brand televisions? The service was free and totally uncomplicated, just drop it at the Geek Squad desk.
Chris F
September 14, 2025
1 out of 5
Go to Electronic Express, NewEgg, B&H Photo or another store that will treat customers with more decency and consideration. I will no longer be spending another dollar there. Bye Felicia
Response from Best Buy
September 14, 2025
Hello, Chris,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and this is not the experience we was for our customers. We’d like to get this reviewed further for you.
First, we will need more details from you. Please send us a message through our social media channels on:
X/Twitter (https://bby.me/s2vix8)
Facebook (https://bby.me/86ntoo)
Instagram (https://bby.me/1bngec)
Be sure to send the full details of your situation. Also add Google Review 43227. We look forward to hearing from you.
Thalia A
September 08, 2025
2 out of 5
The service was okay — informative and helpful overall. However, I was originally told the turnaround time would be two weeks, but it ended up taking three. Clearer communication on the timeframe would have been greatly appreciated.
Additionally, when I submitted my camera, it had the protective cap on it. When I received it back after three weeks, the cap was missing. I reported this, but it has been over a week with no update. Unfortunately, it seems my cap is gone. When I send in equipment, I expect all items to be returned in the same condition as submitted.
Mary F
September 08, 2025
5 out of 5
Customer assistance makes going here a pleasure. We had appt with Geek Squad today. Fixed everything, advised us about software nuances, and helped with new computer.