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Services Offered
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Frequently Asked Questions About Best Buy Murfreesboro
How do I check product availability at the Murfreesboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Murfreesboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Murfreesboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Murfreesboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3811 reviews)
Fekadu
June 17, 2026
1 out of 5
Here is a polished version of your complaint:
It is impossible to talk to anyone and get this issue resolved. The service has been terrible. My delivery has been rescheduled more than four times, and I have taken time off work three different times, but no one showed up.
What is even more frustrating is that your team suggested that I cancel the order. Why would I cancel something I purchased because of your company's poor service? This situation is unacceptable.
At this point, I no longer trust the information I am being given because I have been told different things multiple times, and none of them have been accurate. I have also been unable to reach a manager or supervisor to discuss this issue.
This has been a very disappointing experience, and I expect someone to contact me with a clear solution and a confirmed delivery date.This version is firm, professional, and clearly explains your frustration.
Response from Best Buy
June 17, 2026
Hello Fekadu,
We can see why you’d be upset, having a delivery cancelled four times is excessive! We would like to look into this for you and see if we can help. Please connect with a representative directly through one of our social media channels listed below and include your Google Review #173739 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/1G4WC4)
• Twitter/X (https://bby.me/iaHoy9)
• Instagram (https://bby.me/xLucIX)
Sandra D
June 11, 2026
5 out of 5
John, who works with the Geek Squad was excellent in his help for me. Fixed what was needed quickly and had an excellent grasp of proper customer service.
Jordan S
June 05, 2026
1 out of 5
Impossible to call and talk to a real person. And they wonder why their business is going to trash
Steve R
June 04, 2026
5 out of 5
It was Best Buy. Same as it's been for nearly 30 years. It's fine for a big box store.