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Best Buy Murfreesboro
Services Offered
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Frequently Asked Questions About Best Buy Murfreesboro
How do I check product availability at the Murfreesboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Murfreesboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Murfreesboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Murfreesboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3779 reviews)
P M
April 01, 2026
1 out of 5
I made my first online purchase from Best buy on the 23rd of March. 2-day shipping. They got both my address and email wrong even after verifying. mailed my product to the wrong address.
after the first call we got everything straightened out The issued a replacement which was canceled because I didn't respond to the email that the team never sent according to the second person I talked to that was yesterday I called again today after still not receiving an email because the girl who was going to escalate the case couldn't send an email.
went through the same exact process the third time they were going to escalate it, They didn't!Ifinally hung up after,the rep kept explaining to me how the system worked and I said acrually, no, that's how it doesn't work.
Now, look at all my reviews and find another one star review. Good luck with that one! Best buy; You dropped the ball on this one! thanks a lot for costing me five business days. I trusted you twice shame on me. most likely I will add to this review how you handle this moving forward will depend on how and to what extent!
Response from Best Buy
April 01, 2026
Hello there!
We can fully understand frustration when facing issues with an online order. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #137293 in your message. You can find us here:
Facebook (https://bby.me/QVPWNa)
Twitter/X (https://bby.me/npfR17)
Instagram (https://bby.me/RV2tuI)
We hope to hear from you!
Brittany
March 29, 2026
5 out of 5
We came here to purchase a couple new Samsung phones and some accessories. Billie from Samsung at this Best Buy is AMAZING. She was professional, very knowledgeable, and very helpful. If you are ever buying a Samsung product or phone she's your go to girl! Thanks Billie for the top tier customer experience! Will definitely be coming back and getting more products from her!
Minh T
March 27, 2026
5 out of 5
Good
Al G
March 26, 2026
4 out of 5
Wasn't very busy on this trip on a Thursday at 7:30pm. Plenty of employees if I wanted help.