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Frequently Asked Questions About Best Buy Murfreesboro
How do I check product availability at the Murfreesboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Murfreesboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Murfreesboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Murfreesboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3878 reviews)
Dan D
October 24, 2026
1 out of 5
Best Buy has really gone downhill! Customer service is outsourced or AI, so not helpful. Can't contact an actual store anymore via phone. Choose another company to avoid the headache.
Response from Best Buy
October 24, 2026
Hey, there!
Thank you for taking the time to provide your feedback. We understand how important it is to receive the best customer service when you need it. Our team is happy to address this for you, as Best Buy strives for the best customer experience in every interaction. Please send us a message via social media. Be sure to include your "Google Review #243093" when sending us the details on social media. Our team can be reached on any of the following platforms:
Facebook (https://bby.me/1fGS9F)
Twitter/X (https://bby.me/sSzOPi)
Instagram (https://bby.me/PrMdo6)
Sandra
October 19, 2026
5 out of 5
Excellent choices, great bundling deals,
informed & pleasant staff.
Special shout out to Robert for his exceptional assistance!
Helena S
September 30, 2026
5 out of 5
I cannot say enough good things about our experience with Joseph and the Geek Squad at the Best Buy in Murfreesboro!
We had been dealing with an iPhone that belonged to my 90-year-old mother and had spent weeks trying to get it unlocked. After multiple calls with Apple and several unsuccessful Activation Lock removal requests, we were finally told that the phone was essentially unusable and couldn't even be traded in because it was still associated with her iCloud account.
We decided to take the phone to Best Buy, and I am SO glad we did. Joseph was incredibly kind, patient, and knowledgeable. He was able to unlock the iPhone completely and remove it from the old iCloud account, which means we can now actually trade the phone in.
After all the frustration we had been through, it was such a relief to finally have someone who could help us. And to top it all off, Joseph didn't even charge us!
Everyone we encountered at the Murfreesboro store was friendly, welcoming, and genuinely helpful. We were so impressed with the service that we'll be going back to purchase a new TV.
Thank you, Joseph and the entire Murfreesboro Best Buy team, for such outstanding customer service. You turned a very frustrating situation into a wonderful experience and truly made our day!
Tom G
September 29, 2026
5 out of 5
Friendly sales staff, great communication and very helpful.