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Frequently Asked Questions About Best Buy Murfreesboro
How do I check product availability at the Murfreesboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Murfreesboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Murfreesboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Murfreesboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3840 reviews)
jeranw
August 14, 2026
5 out of 5
Hello,
Sam was the tech that came out today to help us. He was phenomenal... top tier service! He was kind and informative the whole time. If the attentiveness and work ethic he has shown today is indicative of the rest of the Murfreesboro Best Buy staff, then you guys have an absolutely amazing team.
Thanks so much!
Pam C
August 12, 2026
3 out of 5
Not the most helpful staff I've dealt with at a Best Buy.
Response from Best Buy
August 12, 2026
Hi,
We understand how frustrating a poor shopping experience can be. We'd like to hear more about what happened. Please mention review #202407 when contacting us through a private social media message.
Facebook (https://bby.me/Tbt60b)
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Wes (
August 08, 2026
2 out of 5
I love how Best Buy employees hound you for helping within seconds of you walking in the store when you haven’t even got to look at anything yet, but when you actually need help everyone ignores you. I stood in front of a locked case trying to get multiple people’s attention as they continuously walked past me. Doubt I’ll return to this store.
Gregory G
August 07, 2026
1 out of 5
I will never buy anything from this store again! Placed an order for a MacBook pro that stated online it was in stock and was available for pick up that day. Purchased and waited all day for email to confirm it was ready for pick-up - 6 hours later and I called customer service because no communication at all from anyone. Found out laptop wasn't even in stock and no one cared to contact myself and tell me - but let me sit around and wait all day because it stated it was online. Can't talk to anyone in the store without driving there. Cancelled my order - will buy direct from Apple now! NEVER AGAIN BEST BUY! YOU HAVE LOST MY BUSINESS ENTIRELY!