Best Buy Murfreesboro

The one in Murfreesboro the employees are very helpful and great customer service

Wyatt has been super friendly, knowledgeable, and helpful every time I’ve come by! The store is very nice and well kept, too.

Whats the point in having a store phone number if you all route calls to an AI agent that then routes to useless customer service reps that state the store refuses to accept incoming calls. Walmart is a nightmare to get a hold of but at least the stores actually accepts calls.

If I could give zero stars, I would. I’m starting college in October and came into the store specifically looking for a computer. Unfortunately, my experience was very disappointing. Three employees were standing together having a conversation, and not one person acknowledged me or offered assistance—not even a simple “Hello, how are you?” or “If you need any help, I’ll be happy to assist you.” As a customer, especially someone making a fairly important purchase, I expected better customer service. I shouldn’t have to approach multiple employees just to receive basic assistance. I hope management addresses this, because customers deserve to feel welcomed and valued when they walk into the store.