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Best Buy Murfreesboro
Services Offered
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Frequently Asked Questions About Best Buy Murfreesboro
How do I check product availability at the Murfreesboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Murfreesboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Murfreesboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Murfreesboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3681 reviews)
golian g
October 18, 2025
1 out of 5
⚠️ Very Unprofessional Experience – Best Buy Murfreesboro
I took my laptop to fix a broken screen. Two weeks later, it completely stopped working. When I went back on day 31, they refused to take responsibility and made me pay again, even though the problem clearly happened because they had opened it.
They promised the second repair would cost around $200, but I ended up paying $400 — and they erased all my data without asking me. I’m a photographer, and that laptop had all my work on it. Losing that data hurt more than losing the device itself.
When I complained, the employee was extremely rude and even told me to cancel my membership if I’m not happy. After seven years as a loyal customer, that was the most disrespectful thing I’ve ever heard.
Best Buy should train their staff to treat customers with professionalism and care — not arrogance and blame.
Dwayne S
October 16, 2025
4 out of 5
Great experience
Kimberley C
October 13, 2025
3 out of 5
It's ok
Gabrielle O
October 11, 2025
5 out of 5
Great store