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Best Buy Murfreesboro
Services Offered
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Frequently Asked Questions About Best Buy Murfreesboro
How do I check product availability at the Murfreesboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Murfreesboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Murfreesboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Murfreesboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3771 reviews)
Ebony s
March 16, 2026
1 out of 5
Return policy was not very clear. Manager was not helpful.
Response from Best Buy
March 16, 2026
Hello,
We appreciate you taking the time to share your feedback. It's understandable not being able to get the assistance that you needed, isn't ideal.
We try to ensure that our Return & Exchange Policy (https://bby.me/bsvyjO) is as clear as possible. We'd like to learn more about this though, to see how we may be able to assist. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/AuiW7L), Twitter/X (https://bby.me/AKXpni), or Instagram (https://bby.me/lhsXHN), and mention your "Google review #130056" in your message.
Grace M
March 15, 2026
2 out of 5
Best Buy has A 15 day return policy. The sales reps in the store do not want to help you unless you purchase something and they act rude if you ask a question. I have spent a lot of money at this store, but alias there are other options or businesses to purchase electronics. Sadly Best Buy is going to be last on my list from now on.
Response from Best Buy
March 15, 2026
Hi Grace,
Thanks for sharing this review. We're concerned to hear that the service you received didn't meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/tzEO2c), Twitter/X (https://bby.me/Pt3bYG), or Instagram (https://bby.me/AJIIBb). Please include the Google Review reference number #129765 when reaching out.
Cat B
March 10, 2026
5 out of 5
10/10 highly recommend! Kourtney in geek squad helped me out tonight and went above and beyond to make sure I was taken care of! Highly recommend this Best Buy and Kourtney!!
Jennifer S
March 10, 2026
3 out of 5
We purchased a washer March 2, 2026. We told the salesperson we wouldn’t be home until after 4:00 on the date Best Buy picked for delivery. He told us we could pick a delivery timeframe, so that would be fine. I received a call saying they would be there between 8:00 and 12:00. I told them we wouldn’t be home; they said they added to the notes to deliver after 4:00. Next day, I got a text saying they would be there between 8:00 and 12:00. I texted back and they assured me the notes said to come after 4:00, but the automated system automatically sends the original timeframe. Morning of (I’m at work), I get a message at 8:15 saying they will be there at 8:35. I had to get my father-in-law to rush over to our house to accept the washer. Best Buy needs to make sure their salespeople and phone representatives are honest. When I looked online, there was no way to pick a time, it says 7:00 am-7:00 pm timeframe for deliveries. I do not appreciate being lied to and having to take advantage of a family member because Best Buy couldn’t do what they said they would do.
Response from Best Buy
March 10, 2026
Hello Jennifer,
Thanks so much for taking the time out of your day to provide us with your review. Feeling misled about a delivery time is definitely a frustrating experience. This does not align with the kind of support and experience we strive to provide here at Best Buy. We would like the opportunity to follow up here and ensure that your feedback is addressed as well as documented in our systems.
Please reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/jmsZ8X)
- Twitter/X (https://bby.me/Vz2vGl)
- Instagram (https://bby.me/Es289q)
When reaching out, please reference your Google Review 127836.