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Frequently Asked Questions About Best Buy Nashville West

How do I check product availability at the Nashville West Best Buy?
How do I check my order status?
My local Nashville West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Nashville West stores’ holiday hours?

Recent Reviews

4.0
(2498 reviews)
GWIN H
December 20, 2025
5 out of 5
Helped me get everything we needed for cameras around our shop! Also, picked up our WiFi extenders!
Christine G
December 18, 2025
3 out of 5
Maybe it was the day we went but the customer service was terrible, we waited and waited to try to get a cellphone and they never asked if we needed help 20 minutes of us standing at the counter we left
Response from Best Buy
December 18, 2025
Hi, there. Thank you for reaching out and sharing your experience regarding our service. This is far from the service we aim to provide and we appreciate you bringing it to our attention. If you need any assistance, please reach out to us on Facebook (https://bby.me/949k25), Twitter/X (https://bby.me/4icsa0), or Instagram (https://bby.me/v1rplm).
Wendy A
December 18, 2025
5 out of 5
Great customer service
Tea B
December 16, 2025
1 out of 5
Rude lazy employees
Response from Best Buy
December 16, 2025
Hello! Thank you for taking the time to reach out on Google with a review. We strive to provide friendly and professional support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #89328 in your message. You can find us here: Facebook (https://bby.me/y34au8) Twitter/X (https://bby.me/02mg3b) Instagram (https://bby.me/jc0783) We hope to hear from you!

About Best Buy Nashville West

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