Excellent customer service by Analiese!
All businesses should be this helpful.
It is impossible to actually call the local store. The number appears local but you talk to an AI bot who then transfers you to a foreign call center who also can't transfer you to the store. They can put you on another hold to get the local number but then they just give the same number you called to begin with. All of this absolute waste of my time took more than 20 minutes of my day. Their customer service is terrible.
DannyTerri D
August 13, 2026
DO NOT sign up for AT&T phone service at Best Buy. They will lie to you about the promotions and what your bill will be, I switched to AT&T and was promised gift cards to pay off my Verizon phones but found it it’s really 4-6 months, I was told my bill would be $271 but it’s $716. These people are all liars, do. Or fall for it!!!
Very friendly and helpful.