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Best Buy Nashville West
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
More to Explore
Frequently Asked Questions About Best Buy Nashville West
How do I check product availability at the Nashville West Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Nashville West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Nashville West stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Nashville West Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2301 reviews)
Shawn L
October 20, 2024
5 out of 5
Very helpful staff.
Great experience and help answering my questions.
Edwin A
October 18, 2024
1 out of 5
Customer service 0
Response from Best Buy
October 19, 2024
Hello, Edwin,
Thanks for your review. We really appreciate your feedback and would love to hear how we can create a better experience for you both online and in the store. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64327448.
Kind regards,
^Aaron
Chaim S
October 13, 2024
1 out of 5
This store provides the worst service. I paid for an item which was to be delivered to the store for pick up. They then it sold to somebody else before we received notification that it arrived in the store for pick up. We were then told that a replacement for the item sold would be available to us in three months time. They then lied to cover up their mistake. I would not give this store even one star. Stay clear of this store.
Response from Best Buy
October 13, 2024
Thank you for sharing your feedback regarding your experience during your visit to one of our stores, Chaim. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64307377. We look forward to hearing from you.
Kind regards,
^Deysha
Mathew B
October 12, 2024
5 out of 5
Awesome service with a great selection of all the essential tech. Everyone was very thorough and friendly.