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Frequently Asked Questions About Best Buy Nashville West

How do I check product availability at the Nashville West Best Buy?
How do I check my order status?
My local Nashville West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Nashville West stores’ holiday hours?

Recent Reviews

4.0
(2504 reviews)
Lisa R
January 06, 2026
5 out of 5
Everyone was very friendly and helpful. It was almost freaky. I'm not used to that level of gold star customer service. lol
Austin B
December 31, 2025
1 out of 5
Ordered a tv. Went to pick it up and they said it was past five days from ordering it so they cancelled it. Then they wouldn’t honor the sale price and are trying to make me pay $400 more for the same TV when they’re the ones that canceled the order. Typical big box store customer service. Absolutely horrible.
Response from Best Buy
December 31, 2025
Hi, We understand your frustration for having an order cancelled before you can pick it up. Let's discuss your recent experience. Please feel free to connect with us in social media links. Mention review #98415. Facebook (https://bby.me/a8fzrj) Twitter/X (https://bby.me/93a65g) Instagram (https://bby.me/ks4yi0)
al d
December 30, 2025
4 out of 5
Staff was friendly enough. They seemed to move at a snails pace
GWIN H
December 20, 2025
5 out of 5
Helped me get everything we needed for cameras around our shop! Also, picked up our WiFi extenders!

About Best Buy Nashville West

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