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Best Buy Nashville West
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Nashville West
How do I check product availability at the Nashville West Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Nashville West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Nashville West stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Nashville West Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2345 reviews)
Rosita B
January 13, 2025
5 out of 5
Looked at laptops and associate was very helpful.
Angel D
January 06, 2025
5 out of 5
Amazing staff. Helped me find a tv I saw online. Helped load and everything. Enjoyed my experience.
Ken F
January 06, 2025
3 out of 5
Staff tries to be helpful but lacks technical information and understanding of many things they sell.
Response from Best Buy
January 07, 2025
Hi, Ken,
Thank you for reaching out to share your review with us. We understand how important it is to have knowledgeable employees to help you find the best solution to meet your needs. To help us identify these areas of opportunity, we'd like to follow up on this with you.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 646451463" in your message. Thanks!
Regards,
^April
Jeffrey G
January 04, 2025
1 out of 5
My daughter purchased an item for me for Christmas that I did not need or want (a Belkin charger station for phone / watch / AirPods). When I returned it today I was told that I would receive store credit. You need to post a sign that says “ALL SALES FINAL WITH A GIFT RECEIPT “ - this is really poor customer service. I will not return- buyers beware!
Response from Best Buy
January 05, 2025
Hi, Jeffrey,
Thank you for sharing your review with us. Making a return with a gift receipt allows the ability to provide the recipient with a credit to take their time in selecting a new item. If crediting the purchase back to the original form of payment is preferred, we have the option to do that as well. We would love to follow up with you further.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64643234" in your message. Thanks!
Sincerely,
^April