Frequently Asked Questions About Best Buy Nashville West
How do I check product availability at the Nashville West Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Nashville West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Nashville West stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Nashville West Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2381 reviews)
Douglas C
March 25, 2025
1 out of 5
Store's current checkout layout is so confusing
Response from Best Buy
March 26, 2025
Hello, Douglas,
Thank you for sharing your concerns regarding the checkout process in stores. I can understand that not having the standard front register only checkout can be difficult. Our associates can assist and checkout on many registers on the floor if needed, some stores allow you to check out on your phone while logged into your Best Buy account on your mobile phone, or you can checkout online at home for a pickup or delivery/shipping. We would be glad to support you if you have any other questions or concerns, we can help you with. Please reach out to us in a Direct or Private message with Review 64969643 including your full name, email, and phone number with more details on how we may assist you.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Rett
March 25, 2025
5 out of 5
Excellent customer service and knowledge!
Jerald H
March 20, 2025
5 out of 5
Helpful friendly staff
Caleb P
March 19, 2025
5 out of 5
Nice workers, good place for recycling old electronics.