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Frequently Asked Questions About Best Buy Nashville West

How do I check product availability at the Nashville West Best Buy?
How do I check my order status?
My local Nashville West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Nashville West stores’ holiday hours?

Recent Reviews

4.0
(2478 reviews)
Mc R
October 24, 2025
3 out of 5
I got a good price price on an insignia TV, but when I checked out the cashier didn’t seem very eager to help us carry the TV to the car. After we paid for it he just stood there in silence and didn’t even offer to help carry it out or give us any instructions on how to get it out. It was a large 55” TV! I had to go get a cart on my own and when I pushed the TV out the door another staff member goes “sir! Is that your TV?” “You can’t use our carts!” After I had already tried to take it out he finally came and helped carry it out to the car.
Damiean H
October 24, 2025
4 out of 5
Was pretty decent, had help as soon as I entered the building to get a monitor
Bonita H
October 23, 2025
5 out of 5
I love it that I walk in and they're right there asking how may I help you and of course that's after speaking to me and telling me they appreciate me stopping by today! 🤸💃🤩 Now that's a business who knows how to start out making you feel good about being there! I had a great experience! Thank you Best Buy!!!
Chris W
October 21, 2025
2 out of 5
Staff tried to sell me a new cellphone that I did not want or need. Product I was shopping for was not on sale. Used item was offered (fair condition) that was visually damaged & missing box, cords & manual. Was able to buy same product new & on-sale elsewhere.
Response from Best Buy
October 21, 2025
Hi Chris, Thank you for taking the time to leave us a review. We never want to make anyone feel pressured into purchasing an item you do not want to buy. In an effort to improve future trips, we'd like to discuss this recent visit with you. Please private message us through Facebook (https://bby.me/f3q2v5), Twitter/X (https://bby.me/67qwif), or Instagram (https://bby.me/t927v6). When reaching out, please include "Google review 58618." Thank you!

About Best Buy Nashville West

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