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Best Buy Nashville West
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Nashville West
How do I check product availability at the Nashville West Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Nashville West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Nashville West stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Nashville West Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2481 reviews)
Danielle L
November 20, 2025
1 out of 5
Worst experience ever. Never going back. I walked in to buy a refrigerator. Ready to purchase. Nobody greeted me. Nobody would help me. I asked for someone to help. Nobody acknowledged me. Welp, Home Depot got my business. I’ve never felt more invisible at this Best Buy store. Not happy.
Response from Best Buy
November 21, 2025
Hi, Danielle,
We appreciate you taking the time to share this review with us. We pride ourselves on being an open and welcoming environment, and it definitely sounds like we missed our mark here. We would like to get some more details from you to ensure this is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (https://bby.me/zb9aqo), Twitter/X (https://bby.me/5cvmmp), or Instagram (https://bby.me/mvh7hy). Please also include a note stating you are reaching out from a Google review by including this reference number: #72092. We look forward to hearing from you!
Kris B
November 05, 2025
4 out of 5
Very helpful employees.
Mc R
October 24, 2025
3 out of 5
I got a good price price on an insignia TV, but when I checked out the cashier didn’t seem very eager to help us carry the TV to the car. After we paid for it he just stood there in silence and didn’t even offer to help carry it out or give us any instructions on how to get it out. It was a large 55” TV! I had to go get a cart on my own and when I pushed the TV out the door another staff member goes “sir! Is that your TV?” “You can’t use our carts!” After I had already tried to take it out he finally came and helped carry it out to the car.
Damiean H
October 24, 2025
4 out of 5
Was pretty decent, had help as soon as I entered the building to get a monitor