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Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
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Hearing Solutions Center
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Frequently Asked Questions About Best Buy Abilene
How do I check product availability at the Abilene Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Abilene Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Abilene stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Abilene Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2124 reviews)
Leon R
March 08, 2025
3 out of 5
Store can be alot bigger with more options and more update when things come out besides Apple products.
Response from Best Buy
March 08, 2025
Greetings, Leon,
Thank you for connecting with us on this platform. We appreciate it when customers share their experiences as it helps us to understand the areas in which we need to improve. After reading your post, I was saddened to see that you were dissatisfied with the selection of products available at your local Best Buy store. We'd be happy to look into what's possible. Please send us a private message or DM that mentions Google Review 64904378 using the links below. When reaching out, be sure that you include your full name, phone number, email address, and the location in question.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
Sincerely,
^Tina
Remington F
March 05, 2025
5 out of 5
Bestbuy's car audio installation team took good care of me! They installed a Kenwood Hideaway 8in 250 watt speaker under my passenger seat. We went over the process together and they made sure it would fit before they got to work. I had extra adapters added to my install, but returned them without a problem since they weren't needed. It was better to be safe than sorry. They do great work! I received kind and courteous service.
J T
February 28, 2025
1 out of 5
Best buy is trash there employees buy up all the pokemon cards so customers can't get any and they do nothing to stop scalpers I will no longer send money with this trash company ever again
Jim R
February 27, 2025
2 out of 5
2025 02 27 -
Takes far too long to work through their weird ritual. They did not have a single watch charger. Suggested I go all the way to fort worth or wait 3 days for a special order.
Response from Best Buy
February 28, 2025
Hello Jim Rasmussen,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64871578. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64871578
Thanks,
^Ezra