Best place to get tech in a hurry
Edward B
February 16, 2025
Where's the 0 star review? I called them up asking for some pokemon. I'm a new collector and they said they had them in stock. Asked a nice black kid towards the back for help. Told me they ran out and told me he can order them for me. While he was pulling out his phone to see what he can do for me, his ofher coworkers were waving their heads at him to say they couldn't. This place sucks and perfer to Gate Keep their damn cards because their wages are so low anyways. They suck badly for that and low.
Response from Best Buy
February 16, 2025
Hello,
Thanks for sharing your feedback. Finding a new collection can be exciting, so I understand finding out that the new Pokémon cards that you were looking to purchase weren't in stock, as expected, wouldn't have been welcome.
To help reduce items like this from being fully bought up by resellers or bots, we do make some efforts to limit how they can be purchased, which is why some cards could only be purchased in a Best Buy store though some were restricted to online sales. Our BestBuy.com website should reflect the options available to purchase the various items that we carry. That said, I'd like to ensure that our corporate team is able to review this further with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and the location and date that you visited. Please also mention your "Google review 64820467" in your message to us.
Sincerely,
^Melissa
Vanessa R
February 14, 2025
Worst experience ever. Best buy used to have helpful employees but now nothing but rude, unknowledgeable, lazy, people pretending to have a job getting paid to literally do nothing.
Response from Best Buy
February 14, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. We aim to make every experience with us a positive one. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue working on this for you? Please begin your message with "This is in regards to my Google Review 64814050".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Douglas C
February 06, 2025
I purchase on sale ,, or returned items of superior electronics & name brand products. I’ve been satisfied with Best Buy for 20 yrs.