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Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
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Hearing Solutions Center
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Frequently Asked Questions About Best Buy Abilene
How do I check product availability at the Abilene Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Abilene Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Abilene stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Abilene Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2175 reviews)
Benjamin E
August 27, 2025
5 out of 5
Fast and personal service
cathy g
August 27, 2025
1 out of 5
Went to Best Buy in Abilene, Tx. With my husband. Was looking at the cell phone cases, when we found one that might work, however it didn’t show or saw in the box if there was a front cover for the case. When I went to open the box to see , I was confronted by a sales associate who told me and my husband to not be opening any boxes. Let me just say, he not once asked us if we needed any help. We are in our late 50’s so it’s not like we are a bunch of reckless kids just opening everything we see. And this was the only box that we looked into and didn’t break any seals or even pull the case out of the box completely. Poor service Best Buy!!! Do better!!! Train you lr sales associates better than that.
On a final note, it was a case we would have bought if we were treated better. Took our business elsewhere.
Kelsi S
August 23, 2025
1 out of 5
Never met salesmen more annoyed to make a $1300 sale 😂
It was as if I ruined their day by walking in the store
Response from Best Buy
August 24, 2025
Hello and thanks for reaching out on Google, Kelsi.
Shopping in our stores should be a pleasant experience, and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/vt1458), Twitter/X (https://bby.me/2e267w), or Instagram (https://bby.me/7wnab9), and mention your Google review, 33986.
Regards,
^ Graham
Geekula
August 23, 2025
1 out of 5
Capitalism