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Frequently Asked Questions About Best Buy Abilene

How do I check product availability at the Abilene Best Buy?
How do I check my order status?
My local Abilene Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Abilene stores’ holiday hours?

Recent Reviews

4.1
(2279 reviews)
Eric W
June 10, 2026
1 out of 5
Customer service is garbage. Asked a question and was told to look it up online. Customer support is even worse. Bought a washer and dryer for pickup on a specific date and not one person can confirm if the items are available for pickup. Will never shop there again. Too many other options with much better service
Response from Best Buy
June 10, 2026
Hello Eric, Thank you for your review. We appreciate your feedback, and aim to provide a better experience for you in the future. To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/y6sT38, Instagram: https://bby.me/zfMyoj, or Twitter/X: https://bby.me/GXThk0 and reference Google review 171091 in the details you provide.
Adria
May 31, 2026
5 out of 5
Always have what I need!
Dirk P
May 24, 2026
2 out of 5
Bought a tv...gave us a 2 week delivery date as that TV needed to be ordered. Ok...so 5 weeks plus...no TV. Went 60 miles to ask why no delivery in our home town. Canceled our order..got our money back with no hassle. A employee checked his phone, said your TV is in the store. Went looking for it..brought it out. We had paid for delivery warranty and additional stuff. 1300 bucks plus and that was minus 300 bucks on sale!! 30 year customer and they let this happen.
Juan C
May 22, 2026
5 out of 5
Had them order me a StarLink got it when 4 days.

About Best Buy Abilene

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