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Services Offered
Geek Squad Services
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Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Abilene
How do I check product availability at the Abilene Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Abilene Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Abilene stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Abilene Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2134 reviews)
Rmail
April 13, 2025
2 out of 5
Went over the Best buy in action camera. The price in front of it changed when we went to the register. The tag left out the Version. It's really annoying when you're going in to buy a product. Totally not impressed. It's not the first time this has happened it's been really annoying. The associate never said anything as I told my son in front of her the price was $299.
george c
April 13, 2025
4 out of 5
I'm an android user and I don't see a lot of support. I do realize that Mac and Windows are the big dogs. Other than that I enjoy the staff on the floor, in my visits it's refreshing that they will help a 70 year old bald guy with a smile. I hope your staff make a living wage for the work they do.
C C
April 07, 2025
1 out of 5
Never buy anything from best buy. They won't even honor there own protection plans. What a wait of time and money. The local store manger was very nice it tje corporate people have not one once of compation for any one.
Response from Best Buy
April 07, 2025
Hello, C C,
Thank you for reaching out to us here to share your recent experience. We understand how important protecting your device can be and know how we would feel in this situation. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65018789
Regards,
^Brandon
C. V
April 01, 2025
4 out of 5
Wasn't able to help me but was still very friendly.