I came in hot and left impressed!! The team at this Best Buy is absolutely top-notch. Ken, working tirelessly in the installation department, deserves all the praise. I have personally seen him expertly assist each customer, myself included, with great knowledge and professionalism in his work. Changed my attitude completely!
Adil was excellent with his service and communication! He made my purchase smooth and easy. I recommend him as a go to for all my tech products!
So I just walked into the store (10/22/25 11:50am) to look into getting a router there are three customers in the store and I walked around the entire store since I wasn't sure where the routers were not one person came up to me and u can can clearly tell I was looking for something and I saw at least 5 employess at The Geek Squad four other employees at a cash register just talking to each other and one or two other employees wandering around. Not one of them asked me if I needed anything or help, never going to the store again that was pathetic, great job manager
My response to your generic reply:
Why would I repeat exactly what I said in the review to a private response? You have a question ask me here. And I don't know what else you would ask me I pretty much labeled everything in great detail above
Response from Best Buy
October 22, 2025
Hello,
Having that kind of shopping experience is concerning. Allow us to hear more about it. Mention review #59054 when reaching out on social media private link.
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