When I walked into the store, I felt disorganized appliances are sitting on the floor, and one guy was mounting TVs on the wall. I immediately walked out from the store and ahead to Plano store to purchase 75" LG TV. That is why 1st impression is very important! I hope store is better now? I have not been to this store for months. I might stop by one day to see if changes made?
I had exceptional service from the Geek Squad rep Aashrif along with Jacob at the front desk. I would like to commend the store manager Zack for keeping me a happy customer. I had a minor issue with a purchase that was promptly and fairly addressed. In the day of online retailers, I am glad there are still some actual physical stores that can give good customer service.
Will be back for sure.
Franco was very helpful and patient with me on April 1, 2026. I was in a hurry he knew what I was asking for and needed for my laptop. Thank you, Franco keep shining we see your shine. ❤️
Fantastic customer service