I set up an appt to have a front and back camera installed on my car for noon the next day and was told I would be sent a link to pay for it. All information was taken from me. I called later today to ask where the link was and was told it wasn't sent, and that my noon time had been given away. Their store has gone so far downhill in the past 5 years or so. You walk in and it almost looks like it's out of business with very little inventory. Too bad because it was my go-to place for years.
Response from Best Buy
March 19, 2026
Hello, thank you for leaving us a review. Trouble getting your dash/backup cam scheduled is definitely frustrating. Can you please reach out to us on Facebook (https://bby.me/Hq6Ejw), Twitter/X (https://bby.me/vlFl9O), or Instagram (https://bby.me/Iy3fKx) with more information about your experience? Please begin your message with "This is regarding my Google Review #131284".
I had a warranty from geek squad and they let me return it with no questions asked.
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