How do I check product availability at the Allen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Allen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Allen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2651 reviews)
Randy G
December 24, 2025
2 out of 5
Came from mesquite to Allen to pick up air.pods that were supposed to be in stock.Get to Allen Tx and the Mgr Zach says we got a set at the Park lane store. Not true. Just be honest and tell the truth. No longer a BB customer
Response from Best Buy
December 24, 2025
Hello, Randy,
Thank you for taking the time to reach out to us here. We understand how important air pods can be, and we would like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 94215.
Facebook (https://bby.me/ixh84t)
Twitter/X (https://bby.me/22bko8)
Instagram (https://bby.me/499u8c)
We look forward to assisting you there.
Calvin “
December 23, 2025
5 out of 5
With the exception of the Christmas season, this Best Buy has an ample selection of merchandise and accessories. Additionally, the staff is exceptionally competent. I wholeheartedly recommend this Best Buy.
Angela B
December 23, 2025
1 out of 5
I walked around about 20 with no assist everyone walked right passed me with their head down. I finally walked back up to the front and asked for assistance.
Response from Best Buy
December 23, 2025
Hello, Angela,
Thank you for sharing your concerns with the wait for support in store. We can certainly understand that having concerns with getting support can be difficult. If you would like to chat with us regarding your experience please reach out to us on any of our social media profiles below with Review 93569.
Facebook (https://bby.me/fb8y20)
Twitter/X (https://bby.me/ig3q56)
Instagram (https://bby.me/pn8mui)
Christi B
December 21, 2025
5 out of 5
Amazing service and the staff helped me choose the product I needed for gaming.