My experience sucked Eva gave me rude service. Didn’t even let me explain. Charged me extra money. I wanted to return something they gave me less money then i was supposed to get. I’m a regular customer spent 1,000s of dollar here and this was the worst experience I had so far.
New omini book X Flip 14" display launch
Ordered a tv online and picked up at store. No wait and great service.
sabarinathan m
April 11, 2025
I ordered a TV with post dated here during thanksgiving , suddenly they say it is out of stock . I ask them for honor me another model with same price which is only $200 more , but they refuse and say cancel this order take back your money. Poor customer service and worst experience discussing with their lady manager. I don’t recommend this store and their lady manager.
Response from Best Buy
April 12, 2025
Hello, Sabarinathan mani,
Thank you for reaching out. We appreciate you taking the time to leave a review with some feedback. I know it's frustrating when an order cancels. If you'd like to formally document your experience, please send a private message on social media with your name, phone number, and email.
Please mention Google Review 65034165 in your message
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Regards,
^Meghan