How do I check product availability at the Allen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Allen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Allen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2403 reviews)
Tyron D
September 06, 2024
1 out of 5
WORST BEST BUY EVER WHEN I SAY THE RUDEST PLACE I EVER DID BUSINESS WITH ALL STARTED WITH THEM NOT UPDATING THE WEBSITE TO SHOW WHAT ITEM WAS INSTOCK AND OUT OF STOCK SO I MADE A 800$ PURCHASE ALL FOR MY ITEMS TO NOT BE AVAILABLE AND NOW HAVE TO WAIT 7DAYS FOR A REFUND NOT ONLY THAT WHEN I ASKED TO SPEAK WITH THE MANAGER SHE TOLD ME NOPE AND CURSED ME OUT AND HUNG UP AND MY FACE
Yours T
August 20, 2024
4 out of 5
Very helpful but I took a star because I needed help with my pick up order and it seems the guy on the phone wanted to be extra cautious 😕 and switched my outside pickup to having the come in with my ID. The audacity and it is was incovient
Melissa S
August 20, 2024
5 out of 5
Always superior customer service
Lora T
August 18, 2024
5 out of 5
Got a new microwave that fits perfectly & look I needed for it to be built-in to replace old Kenmore Elite built-in. Got help carrying it cashier & loaded in truck!