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Frequently Asked Questions About Best Buy Allen

How do I check product availability at the Allen Best Buy?
How do I check my order status?
My local Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Allen stores’ holiday hours?

Recent Reviews

4.1
(2644 reviews)
Shawna B
December 13, 2025
1 out of 5
Was sold a 65” TV that was told was brand new. Took it home to set up and was missing plastic wrap and instruction manual AND someone had already registered it. So they sold me a pre owned tv at a brand new price. Called them to rectify the situation and they expected me, single woman, to load this 65” tv back up and bring it back to the store in order for me to get an “open box” price.
Response from Best Buy
December 13, 2025
Hello, Shawna, Thank you for reaching out to us. It saddens us to hear that your recent experience with purchasing a 65-Inch TV with us was not a positive one. We appreciate your feedback, and would like to offer additional assistance. Please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #87496" when reaching out on social.
Bill O
December 13, 2025
5 out of 5
I recently purchased a TV from Best Buy and was thoroughly impressed with the professionalism and expertise of the team. Manager Tyson and sales associates Gage and Ashir provided exceptional guidance, added valuable insight beyond my own research, and treated me with outstanding courtesy throughout the process. Excellent service from beginning to end—highly recommend this team.
Chefyummi D
December 08, 2025
4 out of 5
Nice size, usually got everything you want
Collin
December 08, 2025
5 out of 5
I like this best buy it's nice inside and the people are nice

About Best Buy Allen

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