This is one of the, if not the best, one we’ve ever visited! Franco helped us through the process of buying a new computer for my sister in law that’s going to college and he gave the best tips and info needed for the specific event. He also helped me with a problem I was having with my Best Buy credit card that other associates in different states tried to fix and were not able to, he went above and beyond to fix it and did it! Thank you Franco and great team here at Best Buy in Allen!
The people are nice and helpful.
We waited at the phone counter and no one came to help us. Next when we went to check out, buying a printer, no one was at the register. We had to go find a manager. Meanwhile many employees walked by and ignored us. After checking out I made the comment that I didn’t need the buggy to go to the car and 3 male employees were too busy laughing and talking about the woman in front of me to offer any assistance. Very disappointed in the lack of professionalism and customer service.
Super friendly and helpful staff. Collin was amazing and helped me avoid a mistake in a purchase that I could not thank him enough for. Super grateful I chose to stop by the store for advice instead of making a rushed purchase online. And I was in and out with a purchase I was super happy with.