Frequently Asked Questions About Best Buy Amarillo
How do I check product availability at the Amarillo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Amarillo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Amarillo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Amarillo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3355 reviews)
Alissa T
December 16, 2025
5 out of 5
Received help from Alex early this morning (12/16) and he was super kind and friendly! He quickly found what I was looking for and made the overall experience genuine.
Bill E
December 10, 2025
5 out of 5
Got what I wanted, and offered credit for the next time
Robert D
December 07, 2025
3 out of 5
They have a variety of stuff, but customer service is not really helpful. It sucks that that is the only option we have around here.
Response from Best Buy
December 07, 2025
Hi Robert,
Thanks for sharing this review. We're glad to hear you appreciate our selection, though we're concerned to hear that the service you've received hasn't met expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/drvkmg), Twitter/X (https://bby.me/b2a1br), or Instagram (https://bby.me/kkulmg). Please include the Google Review reference number #83300 when reaching out.
Heather C
December 06, 2025
1 out of 5
Shitty store manager! Want to kick me out of your store for asking why there are 7 cars parked by the front door instead of using the curbside parking spots. Yes, it is a NO PARKING ZONE!
Response from Best Buy
December 06, 2025
Hello Heather,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve the customer experience. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #82821 in a private message.
Facebook (https://bby.me/tvw8q5)
Twitter/X (https://bby.me/75jcyl)
Instagram (https://bby.me/bwv1n6)