Frequently Asked Questions About Best Buy Amarillo
How do I check product availability at the Amarillo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Amarillo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Amarillo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Amarillo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3373 reviews)
Shaunna W
March 04, 2026
4 out of 5
So much stuff. They pretty much have everything in the tech world that you would want. Super friendly staff
Jay J
February 26, 2026
5 out of 5
Aaron in Geek Squad literally solved my computer problem within 5 minutes. His customer service is highly impressive. The store was busy and while I waited I watched him help three people ahead of me and you can tell he not only knows what he is doing but he likes his job!!! Keep it up and give this guy a raise or bonus! Associates like Aaron are going to keep Best Buy in business. Also I wasn't sure the spelling of his name but I'm sure he is the only Aaron in that department!
l042987
February 25, 2026
5 out of 5
This is a a good location hope they never close it
Melissa S
February 25, 2026
5 out of 5
Juliana in customer service is GREAT. Nice & quick to get you fixed up and on your way.