Matthew T
February 12, 2025
My power supply cord for my Dell laptop died. As a business machine, I needed to get this resolved - and quickly!
After searching online for the proper replacement model, and learning that it would take 2 days to get one in, I called Best Buy and was immediately connected to a service manager. Upon hearing my situation, the professional young man was able to identify a replacement (even beefier at 180 W, rather than the 160 W original), and that they could have it available for me for pickup within the hour.
I walked in and was politely directed by the older Hispanic gentleman at the door where the service pickup was.
I approached the counter and was promptly greeted by the young service lady who, upon hearing my name, immediately got the much-needed power supply from behind her and rang up the charges. In less than 3 minutes, I was in and out, and my business was back up and running.
Although my time at the store was brief, I noticed that it was clean, and looked well maintained and well organized. The price for the power supply was reasonable, and the professionalism of the employees was outstanding.
In summary, I could not have been happier with my visit and the excellent service I received from this Best Buy and its quality personnel. Great job, y'all!
VERDICT: HIGHLY RECOMMENDED.
michael o
February 10, 2025
Great service find almost anything anytime with electronics good service and always willing to help
Ordered item for pick up. Went straight to pick up counter. Received the product. Left. Total time 5 to 7 minutes. Easy.
Trenton P
January 25, 2025
Katy and other staff at desk were very helpful and friendly