Frequently Asked Questions About Best Buy Amarillo
How do I check product availability at the Amarillo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Amarillo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Amarillo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Amarillo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3291 reviews)
benji m
July 30, 2025
1 out of 5
Tried to call them to see if they have a part. But because I could not speak to someone on location but only some foreign individual. They lost the sale, and im getting rid of my best buy card. GG
Response from Best Buy
July 30, 2025
Hello, Benji,
Thank you for reaching out to us here on Google and sharing your feedback here. We understand how important excellent customer support can be, and we would be happy to take a closer look into this with you. To continue, please reach out to us through a private message or DM on one of the following Social Channels:
Facebook (https://bby.me/cmcyp5)
Twitter/X (https://bby.me/w83930)
Instagram (https://bby.me/o6ggpb)
We look forward to assisting you there!
Regards,
^ Brandon
Josh P
July 29, 2025
1 out of 5
Serious lack of motivation at this place. A customer should not have to search for an employee when they need help. Employees walk across parking lot without even paying attention. Darn near hit one employee because they where to busy on there phone. Then having to search for someone to help in the computer section was horrible. Then one person passes you to another then to another. None of which even take the time to listen to
Your needs. They are move worried about having damn social hour
Response from Best Buy
July 29, 2025
Josh,
Please know that this is not the service that we aim to provide to customers, looking for assistance. We would love to document this on a corporate level. To do so, please contact our support team via Facebook (https://bby.me/lthb2i), Twitter/X (https://bby.me/f9uxgp), or Instagram (https://bby.me/ff0ga9) with a private message. When doing so, please be sure to mention that it is in regard to Google Review 22023.
Sincerely,
^Tina
Vicente G
July 23, 2025
5 out of 5
Our item was in stock and we were able to discuss the item with our very knowledgeable sales clerk and any accessories available.
Tim H
July 19, 2025
5 out of 5
Bought a new 13” I-Pad Pro and keyboard. My sales associate was very helpful and assisted throughout the buying process.