Long wait to do store pickup, nobody in line other than me
Response from Best Buy
January 20, 2026
Hello,
Thank you for the review. We understand long waits can be very disappointing. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review
Slow customer service. Out of everything, then they ask would you like us to order it for you? Why? When I could just order it ourselves! Ridiculous
Well stocked asked several times if I needed help.
TimelessRewind T
January 15, 2026
Well, I’m not a fan of Best Buy after being done wrong in Kentucky and I had appointment today to get a battery put in… Apple arranged appointment never mentioned anything about a just come in here to waste gas and then I was told I had to come back Sunday! Then they’re talking hours to put a phone battery in! I’ll try to find a third-party if not, I’ll have to come back!
I was looking for a camera for my YouTube channel and they’re overpriced in there. Find a lot of cameras online at better rates! I think they need to rename this cause Best Buy don’t fit!