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Frequently Asked Questions About Best Buy Arlington Outlet

How do I check product availability at the Arlington Outlet Best Buy?
How do I check my order status?
My local Arlington Outlet Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Arlington Outlet stores’ holiday hours?

Recent Reviews

4.0
(63 reviews)
Casey G
January 13, 2025
5 out of 5
5 🌟 Solid experience. I was greeted with two big smiles by different employees who quickly explained how Open Box items work. Sofia was incredibly polite and helpful. I made a purchase and will likely return for other future business needs
Chadley D
January 09, 2025
5 out of 5
I bought some appliances for my rental property and had the opportunity to work with Sofia who was very knowledgeable about the entire process, very friendly and helpful. The refreigerator did not fit into the space and I had to exchange for another one. The process seemed cumbersome but Sofia took it upon herself to make the process as seamless as possible for me. 👍
Janice D
December 25, 2024
1 out of 5
Young black male check out person was terrible. No hello or thank you. Unable to figure out how to scan my gift certificate that was emailed to me. I asked if they had a product. He said nothing but just walked to them and walked away. Finally was checking out and he said they had no bags. Then he just went to a register arms length away and got one. No thank you. This person has no people skills. Terrible experience
Response from Best Buy Outlet - ARLINGTON
December 26, 2024
Hi, Janice, Thanks for taking the time to leave a review here on Google. I can understand expecting friendly and attentive service when checking out with us. If you require additional support on this matter, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #64607082” when reaching out on social media. Regards, ^Ravi
Jeremy K
December 22, 2024
3 out of 5
Walkwd in to find a freezer. About 6 employees at the front didnt bother to even look up from their work/phones. Wandered a bit, had to go get help and the employees... dont know where stuff is either. Then it was just 2 of us wandering and looking. Not a great experience.
Response from Best Buy Outlet - ARLINGTON
December 23, 2024
Hello and thanks for reaching out on Google, Jeremy. We understand the frustration when you are not able to get help in-store. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64596992. Kindly, ^Graham