Went there for a pickup. It was a quick in and quick out. Ample parking space. Staff was friendly and quick to repond to queries. The bestbuy outlet providing a second life to appliances, and there by reducing the landfill.
I was just here trying to buy a dryer that I seen online but was a in-store purchase only. I got there and the dryer had a different price so the salesman went to “ask” the manager if they would price match and I waited over 30mins but the salesman & manager walked by me and didn’t even acknowledge me…so i left but prior to that another salesman’s Eddie did try his beat to help me
Response from Best Buy Outlet - ARLINGTON
November 29, 2024
Hi LB Wiggins,
Thanks for sharing this review with us here. I'm concerned to hear about this experience that you had in our store, and I can understand your disappointment regarding the price difference, and the lack of assistance that you received. We'd be happy to discuss this further with you to ensure this feedback is documented, as well as provide any further assistance that you need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64493737 so we can assist.
Thanks,
^Caleb
Jeff a very helpful in helping us replace our refrigerator
Justin A
November 24, 2024
I honestly don’t add to many reviews. Pretty sure this is my 3rd to 4th review I’ve done. So on 11/23/24 I went to go buy a Quest 3S around 19pm-20pm went to back to get helped then here comes and employee come up to me and said if I need help as she saw the line becoming long. Raven assisted me on getting me the Quest 3S but was also very nice and sweet it didn’t feel like she was helping more like a friend chatting with me but also keeping it professional over all her attitude was 10/10. I’ve gone to this Best Buy for 3ish years, till today she was the best interactions by far we talked about the quest 3S and how some game maybe to much for it, recommended games for switch and PC. Overall amazing person thank Raven for the help and conversation keep it !!!