Dennis S
December 06, 2025
Do not waste your time with this location. They miss mark the condition of their products to get you in the door and then have very little interest in trying to make it better. I ordered an appliance in “excellent” condition. I borrowed a truck and drove 45 minutes. When I arrived the appliance was scratched in multiple places, had dents, the screws inside had clearly been removed and reinstalled. This unit shouldn’t even be sold, let alone as “excellent” condition. Don’t waste your time with this place.
Response from Best Buy Outlet - ARLINGTON
December 06, 2025
Hello, Dennis,
Thank you for your review. It can be frustrating if a product is no longer in the condition that it was marked in. If you need assistance, please reach out on social media. Kindly include Google Review 82847 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Not perfect, but good working appliances and electronics at a very fair price.
Geek Squad needs to do a better job in checking TVs before sending to outlet. TV purchased was very dim.
Response from Best Buy Outlet - ARLINGTON
November 20, 2025
Hi, Ryan,
We appreciate you taking the time to leave this feedback for us. I am disappointed to hear that your TV purchase was unsatisfactory.
If you require additional assistance, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #71708” when reaching out to us.
Jarrett h
November 14, 2025
No Manufacture warranty. Delivery is not free. Once you factor in extended warranty and delivery, there isn't really any savings. Many of the tags claim no damage or missing parts. They simply claim no damage even when there is damage. See photo and video of proof.