Avoid at all costs. We purchased an open box dryer in “excellent condition” and received a dryer that makes loud scraping noises and emits a burning smell when on. It was clearly never tested, inspected or evaluated by Best Buy — or if it was, it was intentionally listed in better condition.
We were unable to plug it in until after the 15 day return window and Best Buy was unwilling/unable to offer any assistance, refund, exchange, etc. If they sell you a bad product, you will have no help to figure it out!
Lots of appliances. Washers, dryers, refrigerators but not much else. Almost no electronics i.e. computers, tablets, laptops or monitors.
Response from Best Buy Outlet - ARLINGTON
August 15, 2026
Thanks for sharing this review. We're concerned to hear that you may not have found what you were looking for or the selection didn't meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/UGhFef), Twitter/X (https://bby.me/lDbgC0), or Instagram (https://bby.me/rkwa2e). Please include the Google Review reference number #203674 when reaching out.
Excelente servicio, buenos descuentos
Place is closing had some good deals for open box stuff. Kobe Pham was awesome and assisted us with verifying the product was good hoping the best for him