Geek Squad needs to do a better job in checking TVs before sending to outlet. TV purchased was very dim.
Response from Best Buy Outlet - ARLINGTON
November 20, 2025
Hi, Ryan,
We appreciate you taking the time to leave this feedback for us. I am disappointed to hear that your TV purchase was unsatisfactory.
If you require additional assistance, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
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Twitter/X: @BestBuySupport
Please mention the phrase “Google review #71708” when reaching out to us.
Jarrett h
November 14, 2025
No Manufacture warranty. Delivery is not free. Once you factor in extended warranty and delivery, there isn't really any savings. Many of the tags claim no damage or missing parts. They simply claim no damage even when there is damage. See photo and video of proof.
very frustrated...I showed up, found a MacBook for $700 and as I was purchasing, they told me they couldn't find the tag in the system, the computer was in the wrong box AND didnt belong to their store..to me, it looks like false advertisement and maybe someone in the store was trying to keep it for themselves...very unprofessional and disheartening!!