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Frequently Asked Questions About Best Buy Arlington Outlet

How do I check product availability at the Arlington Outlet Best Buy?
How do I check my order status?
My local Arlington Outlet Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Arlington Outlet stores’ holiday hours?

Recent Reviews

4.1
(159 reviews)
Dariela D
September 11, 2025
5 out of 5
I lost my wallet in the store yesterday and I’m very grateful for DAN who happened to pick it up and put it away for me until I was able to come by and pick it up. Best Buy needs to give this man a raise for being an honest man!!! Thank you DAN for being a decent human.
K W
September 09, 2025
1 out of 5
You're better off going to Costco or Home Depot to purchase a refrigerator. This place has the worst customer service including the manager. Most of the young staff just stands there and talks to each other. When you ask him a question they all appear to be bothered. I ended up purchasing a refrigerator but then hours later I cancelled online and got a refund because I did not want to return to the store for a third time. You don't actually save a lot of money when you have to add in a separate haul fee, a installation fee and delivery fee and personal aggravation stress fee. They don't tell you this upfront. No one will pick up the phone either when you call.
Response from Best Buy Outlet - ARLINGTON
September 11, 2025
Hi, KW, Having a disappointing experience with a store can really change how you feel about them. If you are in need of assistance or want to formally document your visit, please send a private message on social media. Please include Review 42013 in your message. Here are the links to our socials: Facebook (https://bby.me/r6ifom) Twitter/X (https://bby.me/yb7km9) Instagram (https://bby.me/elp6uo)
Racquel E
September 07, 2025
5 out of 5
Great deals
Anson Y
September 06, 2025
1 out of 5
Found a great deal on an open box Microsoft surface. Best Buy failed to include any charging cable though. I contacted Best Buy support and they offered absolutely no assistance. Will be returning item and purchasing a surface from another store. Kinda unbelievable how little support was offered.
Response from Best Buy Outlet - ARLINGTON
September 06, 2025
Hello, Anson, Thank you for reaching out to us. It saddens me to hear that your recent open-box purchase was not a positive one, especially after finding a great deal on a Microsoft Surface you must've looking for. We appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #40212” when reaching out on social media. Thank you, ^Ruby