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Meta Lab @ Best Buy
New in-store experience gives Best Buy customers a hands-on way to explore Meta’s full product lineup through interactive demos and displays, personalized fittings and more. Learn More
Services Offered
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Frequently Asked Questions About Best Buy Arlington
How do I check product availability at the Arlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(6591 reviews)
Miss U
November 07, 2026
3 out of 5
Aggressive phone sales
Kevo V
November 05, 2026
1 out of 5
The worst Best Buy I’ve ever been too they will literally have you waiting for an hour just to buy a watch. It’s not busy and I see 8 employees just walking around doing anything. I guess they make too much money they don’t care about service anymore.
Response from Best Buy
November 05, 2026
Hello, Kevo,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 249289.
Facebook (https://bby.me/nY6wru)
X (https://bby.me/84d6qD)
Instagram (https://bby.me/iTrb3n)
We look forward to assisting you there.
Timothy W
November 01, 2026
1 out of 5
Bought a JLab keyboard and mouse online (delivered Oct 11). They wouldn't connect reliably to my Mac, and the mouse arrived already opened with the box cut and no tape. I missed the 15-day window by about a week because I was burying my mom and moving into a new home. I spent over an hour in Best Buy's online chat with four reps, including two supervisors, Caroline and Judy. Everyone was polite and offered condolences, but no one would help, not even for a $75 order. Amazon has never made me beg for a return. Heads up: Best Buy's window is only 15 days, not 30.
Response from Best Buy
November 01, 2026
Hello, Timothy,
We can understand the importance of being able to return items that do not work out of the box. We really do appreciate you sharing this with us.
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on one of our social platforms:
Facebook ( https://bby.me/tqVwNg)
Twitter/X ( https://bby.me/yK4I9W)
Instagram ( https://bby.me/JZ9v02)
Please be sure to mention your review, #247014.
Marco a
November 01, 2026
5 out of 5
Excelente servicio y atención