Daniel A
September 16, 2026
Don’t do any service for your Apple phone through beat bit they some honor there appointments I guess there technicians can leave when they want
Maisie T
September 16, 2026
Called and a sales associate named Vincent, he hung up on me for asking about one of their items (pokemon cards). I guess he was offended I asked if they had any in stock.
Response from Best Buy
September 17, 2026
Hello, Maisie,
Thank you for sharing your experience. Although we do not share stock availability for these hot items, we still try to pride ourselves in ensuring we provide great customer service. This is not the feel we want for you when you visit one of our stores. Let's get this addressed for you.
Please message us with more details through our social media channels on Instagram (https://bby.me/G1fwt3), X/Twitter (https://bby.me/5M0oLK) or Facebook (https://bby.me/5Jmq51). Please send us a message with the full details of what took place. Also add Google Review 223437. We look forward to hearing from you.
Shane S
September 16, 2026
Bought a dishwasher, protection, and delivery/install. The delivery window was not what was told to me at the time of purchase. Customer service was no help so canceled entire order and will buy somewhere else. This is why best buy keeps losing business
Response from Best Buy
September 16, 2026
Hello,
Not being informed about your delivery can certainly be frustrating. We'd like the opportunity to discuss your experience. Please feel free to reach out to us through a private message on social media and reference Review #223343.
Facebook (https://bby.me/2ZmoWK)
Twitter/X (https://bby.me/1vSUeG)
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Sheila A
September 10, 2026
Great customer service assistance upon entry and provide you with exactly where to find products.