Frequently Asked Questions About Best Buy Arlington
How do I check product availability at the Arlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(6085 reviews)
S C
March 24, 2025
5 out of 5
The guys in the projector department are extremely helpful and friendly.
The T
March 24, 2025
5 out of 5
I was not able to make a phone call nor receive phone calls with my Iphone 14 pro max but I could receive text messages. I went to Spectrum mobile store. They could not help me. I went to this Best Buy store on Pleasant PI, Arlington Texas. The young gentleman named Trevor from the Geek Squad got my phone working within one min. He is so helpful. Best Buy Geek Squad can fix any electronic devices. They are the best.
Billy J
March 20, 2025
1 out of 5
Poor service
Response from Best Buy
March 21, 2025
Hello, Billy,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64951631. We look forward to working with you.
Regards,
^Aaron
Vaneza R
March 20, 2025
5 out of 5
Went in looking for an Apple Phone case, when Pascal approached us and asked if we needed help. Once informing him what we needed he looked around everywhere just to find the case. Amazing customer service by Pascal! Very friendly and helpful! Appreciate his efforts!