Athletes C
December 30, 2025
Terrible service at Arlington, Texas location. Found item on website for $999.99 went in to purchase and the item was now priced $1399.99. Managers only suggestion was wait for it to go sale again. Was put off that I even asked him a question. Guess Amazon gained another customer. Bye bye Best Buy never again.
Response from Best Buy
December 30, 2025
Hello.
Thank you for sharing your concerns with your price match request. Our Price Match Guarantee covers items currently on sale from reputable dealers. If you visited the store and the item no longer showed on sale we would not be able to match it to a previous price. You can always order when you see a good deal online. You can certainly reach out for support on any of our social media profiles below with Review 97981.
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Bought a phone amd the worker profile me they are not friendly very rude at this location
The store demonstrates some of the worst customer service I've ever experienced. Store associates do everything they can to avoid assisting customers, and even if you express concern about waiting to be helped after trying to hunt down multiple associates, they demonstrate that they couldn't care less. Everyone top down at this location needs to be fired and replaced ASAP.