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Frequently Asked Questions About Best Buy Arlington

How do I check product availability at the Arlington Best Buy?
How do I check my order status?
My local Arlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Arlington stores’ holiday hours?

Recent Reviews

4.2
(5949 reviews)
miguel d
November 02, 2024
1 out of 5
Terrible Horrible service. Supervisor named Xavier could refused to speak with me about and issue. Just told cashier he would not assist me and walked away. Didn't have the common courtesy to tell me he would not help me himself. This place needs better leader committed to service. Will not shop there again.
Response from Best Buy
November 03, 2024
Hi, Miguel! We appreciate your feedback here regarding your store visit. I hate to hear about this encounter you had, as I know it's important to receive the best support in-store. We'd like to follow up on this. To continue, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64381967” and share your full name, email, and phone number. You will be connected with a live agent within hours of operation. Thank you, ^Allison
Blake Y
October 31, 2024
1 out of 5
One employee was not knowledgeable. I was asking for a Wi-Fi adapter, he showed me a Bluetooth adapter! I literally asked him why is this called Bluetooth and the product next to it says Wi-Fi!!! He told me it’s the same. I ended up need to go back to return the Bluetooth one…
Response from Best Buy
October 31, 2024
Hello, Blake, Thank you for your feedback on Google my Business. not having knowledge staff that provided you with wrong information and product that didn't meet your needs is frustrating. We would like to hear about your store, here experience at corporate. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64373185", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Nam
October 30, 2024
5 out of 5
Chase assisted me with appliances and was patiently explaining details to me and answering all of my questions. Kudos to him!
Greg N
October 30, 2024
5 out of 5
Online order took a week but was worth it

About Best Buy Arlington

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