Frequently Asked Questions About Best Buy Arlington
How do I check product availability at the Arlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5949 reviews)
miguel d
November 02, 2024
1 out of 5
Terrible Horrible service. Supervisor named Xavier could refused to speak with me about and issue. Just told cashier he would not assist me and walked away. Didn't have the common courtesy to tell me he would not help me himself. This place needs better leader committed to service. Will not shop there again.
Response from Best Buy
November 03, 2024
Hi, Miguel!
We appreciate your feedback here regarding your store visit. I hate to hear about this encounter you had, as I know it's important to receive the best support in-store. We'd like to follow up on this. To continue, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64381967” and share your full name, email, and phone number. You will be connected with a live agent within hours of operation.
Thank you,
^Allison
Blake Y
October 31, 2024
1 out of 5
One employee was not knowledgeable. I was asking for a Wi-Fi adapter, he showed me a Bluetooth adapter! I literally asked him why is this called Bluetooth and the product next to it says Wi-Fi!!! He told me it’s the same. I ended up need to go back to return the Bluetooth one…
Response from Best Buy
October 31, 2024
Hello, Blake,
Thank you for your feedback on Google my Business. not having knowledge staff that provided you with wrong information and product that didn't meet your needs is frustrating. We would like to hear about your store, here experience at corporate.
Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64373185", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Nam
October 30, 2024
5 out of 5
Chase assisted me with appliances and was patiently explaining details to me and answering all of my questions. Kudos to him!