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Best Buy Mueller Airport
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Mueller Airport
How do I check product availability at the Mueller Airport Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mueller Airport Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mueller Airport stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mueller Airport Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3271 reviews)
Amber S
March 09, 2026
1 out of 5
Our company recently experienced a concerning issue involving an order placed through Best Buy at the Mueller location in Austin.
We placed an order for televisions (Order #BBY01-807142932678). An individual who was not authorized by our company was somehow able to pick up the televisions from the store.
Even more concerning, that same individual later returned one of the televisions and upgraded to a larger model using their own credit card to pay the difference.
We immediately reported the situation and opened Case #371517613 with Best Buy. Unfortunately, instead of receiving a resolution, we were informed that we cannot place additional product orders.
We are hopeful this review helps escalate the matter so it can be properly investigated and resolved.
Response from Best Buy
March 09, 2026
Hello, Amber,
Thank you for sharing your concerns with your orders being picked up by someone that you hadn't authorized. We would be glad to assist you in any way we can if you would like to reach out to us to chat on any of our social media profiles below with Review 127511.
Facebook (https://bby.me/jzzlz7)
Twitter/X (https://bby.me/4zzuxi)
Instagram (https://bby.me/tnmxc2)
Keith H
March 05, 2026
1 out of 5
Paid for a new desktop only to find out that they charge to have "Office" installed. Then was told there was going to be a charge to transfer data. Bullshit tactics and poor Customer Service makes me certain that I won't go back.
Mr. N
February 23, 2026
2 out of 5
This Best Buy location always seems to be sold out of Pokémon TCG products, which is honestly a bit disappointing. Every time we check, there’s nothing available, so hopefully they can improve their stock in the future for collectors and fans. That said, the store does a great job with electronics overall. They carry a wide variety of tech, gadgets, and accessories, and it’s always enjoyable to walk around and see the latest items on display. The store is well organized, making it easy to browse and compare products. Even though the Pokémon TCG availability is lacking, Best Buy is still a solid stop for electronics shopping.
Nicole C
February 14, 2026
5 out of 5
Luis at Geek Squad had been nothing but amazing! Customer service is beyond excellent!