Frequently Asked Questions About Best Buy Mueller Airport
How do I check product availability at the Mueller Airport Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mueller Airport Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mueller Airport stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mueller Airport Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3178 reviews)
Aref
September 14, 2025
2 out of 5
I ordered a macbook air in excellent condition from here but it came with massive signs of usage and the mousepad was also damaged beyond repair, it was clear this was the item in display that a lot of people used and still sold almost as full price as excellent condition which is incomprehensible
Response from Best Buy
September 14, 2025
Hey there, Aref,
We understand the importance of receiving your purchase in the proper condition. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/1w6cur), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #43413".
Tony M
September 12, 2025
3 out of 5
Had mismarked merchandise on display did not have merchandise in stock.Employees were not knowledgeable of the products
Response from Best Buy
September 13, 2025
Hello, thank you for sharing your experience with us here. I also like to know that I will be able to find what I am looking for when I decide to shop in store. Can you please reach out to us on Facebook (https://bby.me/yihzrz), Twitter/X (https://bby.me/jt5gmy), or Instagram (https://bby.me/im1asj) with more information about your experience? Please begin your message with "This is regarding my Google Review #42842".
Bill S
September 06, 2025
3 out of 5
After visiting the store I am not certain why Best Buy has not abandoned the brick and mortar presence altogether. No cashiers (the old checkout area is a holding area for online purchases) and no one to help you in anyway. Just a handful of customers all slightly confused about what they are doing there and how to interact with it. Just order it on the website and have it delivered. Ordering it and picking it up is frustrating.