Best Buy Mueller Airport

Sai is the best!!! Was super helpful at the geek bar. Really helped me out. Very professional and knowledgeable

So today I went into the store right after a 9 hour shift. My furnace went out and had been waiting for it to be fixed by the owner cause I rent. I needed a space heater and I saw it on google that Best Buy had a few. I walk in and start looking for it and can’t find it, so I ask a gentleman he says over there by the wall and I ask if he can show me, he says sure and walks me over and points at them and walks away. I see one but it’s high on the shelf so I ask a lady walking by how much it is and she tells me it’s on the same shelf and points to it and walks away. It’s $80 and so I got for one that’s $50, cause it’s obviously cheaper. As I’m walking to the front I see more space heaters, and I check them out and as I’m doing so, the staff start running up the front door and not making it all discreet that they think I’m gonna steal. One staff stood right by the front door next to me. I just ignore it and ask a staff member if someone can help me with the space heaters to see which one is better cause I saw one for $65 and the guy at the door gives me a dirty look and says I’ll find someone and looks away and I politely say thank you and go back to looking at the space heaters. I see one that is bigger and $15 more so I grab it and get in line to pay. I get to the cashier and try and start small talk and she just keeps ignoring me and telling me how to by pass the prompts. I pay for my space heater and left. I’ve never had this poorly of customer service. I will never return and that’s sad, because as I was also trying to find a laptop for school and told myself I’ll come back tomorrow because I just got a $5,000 check for school and really needed a laptop and it’s close to my house and work. No one was polite and no one wanted to help, they just sat there all at the middle kiosk talking to each other. I’ve worked in retail for places like American Eagle, Macys and Target, and would never treat anyone like that. You should greet, be kind and upsale no matter who your customer is. I wish now, I would’ve went to Home Depot instead. I’m never coming back. That was horrible customer service.

I came to look for a hair drier and they didn't have it in stock even though it saod they had one. But they showed me how to order it online bestbuy store. Delivered the next day

Thanks Eddie for letting us in at the wire to get a new power supply!