Joseph P
November 20, 2024
Had a paper jam on my printer Sai with the Geek Squad got me in my way pronto..
Thanks For Excellent Customer Care!!
Extremely unfriendly and unhelpful employees. I bought a printer and it had a defect and effectively ruined all of my documents. BestBuy was unhelpful and resolving this issue. I lost a lot of money.
Response from Best Buy
November 18, 2024
Hello Rosie,
Thank you for the review. We never want to make our customers feel that we aren't willing to resolve their issues. I can understand your frustration with a defective printer. I would feel the same.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review in your message, it'd be appreciated.
Regards,
^Kristy
mauricio j
November 15, 2024
Easy pickup of a hard drive that was on sale!
Jordan M
November 15, 2024
Great customer service, solid gift selection, large inventory, spacious displays, dedicated parking. Grateful to have been greeted at the door and assisted right away.