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Best Buy Mueller Airport
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Mueller Airport
How do I check product availability at the Mueller Airport Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mueller Airport Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mueller Airport stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mueller Airport Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3284 reviews)
Carolyn S
March 24, 2026
1 out of 5
Service at Best Buy in general went downhill after covid, but this store in Mueller Austin is the worst. I have bought a number of things there in the past 6 months and never had anyone offer help. But, ok, I knew what I wanted. Last was the worst though. I bought a new Apple Watch. I knew exactly what I wanted and knew I could set it up myself AND they had a good sale. But, was on my way out the door because could not find a human to ask to go get it for me. As I was walking out, the Apple person intercepted me and I did buy the watch. And, as I knew, no service at all other than to take my money. Next purchase will probably go to Target.
Response from Best Buy
March 24, 2026
Hi there, Carolyn,
Thanks for taking the time to leave a review. I can understand wanting support when coming in to our store to make a purchase. We are disappointed to hear about your experience.
Please send us a private message via social media if you would like us to document your feedback. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #134131” when reaching out on social media.
Amber R
March 23, 2026
2 out of 5
I stopped here to impulse buy the new Sony headphones (XM6) that are on sale. I wanted a chance to use my Rewards and I have been looking forward to these headphones since they were announced. I was kind of surprised when I arrived at Best Buy Mueller to see that these $300 headphones were not locked up. 🤷🏻♀️ I grabbed the white pair and went to look around for a Sonos Era and possibly find a dash cam.
Well I was followed by a security guard and at least 2 employees as I was looking around for other things to buy. I get it, maybe I look suspicious, tattoos, I look like a scumbag on my day off, I have been cleaning all day but LOCK UP THE HEADPHONES! Have someone hold them at the register, or any other solution other than making me feel like a POS while I am shopping. I will just do delivery from now on like the rest of the world.
Edit to add: cashier was really nice though.
Response from Best Buy
March 23, 2026
Hello Amber,
We can see why you’d be upset and frustrated by this interaction. We would never want you to feel uncomfortable. We want to make sure this is fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #133913 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/D8rRIP)
• Twitter/X (https://bby.me/sr4io5)
• Instagram (https://bby.me/X5Pkab)
Alexandra V
March 18, 2026
5 out of 5
Excellent service.
Each time I go they fix my cell phone, my computers.
I highly recommend Geek Squad.
Luke N
March 16, 2026
1 out of 5
Absolutely terrible customer service. I asked for assistance getting an item down from the top shelf, an employee told me she would send someone and it would be 5 minutes. I waited well over 20 minutes and no one... I just moved the step ladder and got it myself at that point. Ridiculous.