We went to this Best Buy a month ago, and the service we received was just okay. We returned today, and a young woman named Mayra was working at Customer Service; the service was 5-star. She was friendly, patient, and dedicated to resolving our issue. Excellent service, everyone should be like her. Kudos on the service, thanks to her.
Adam De La Torre and Abdi are very knowledgeable geek squad employees and incredibly helpful with technology information and issues. Will go back for all my tech needs thanks to them!
BIG shoutout to Naya!!! She seriously saved me. I had a bit of a messy return situation and she handled it like an absolute pro. She was super patient, really sweet, and just made the whole thing way less stressful than it could have been. You can tell she actually cares, which goes a long way. Really appreciate her help! Y'all are lucky to have her.
I went to this location to try and fix an issue with my computer browser. I went up to the Geek Squad counter and Adam de la Torre was able to help me very quickly and show me what to do if I run into the issue again! He was very helpful and was able to fix my problem in under 5 minutes. Very thankful for the help!