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Best Buy Mueller Airport
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Mueller Airport
How do I check product availability at the Mueller Airport Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mueller Airport Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mueller Airport stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mueller Airport Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3256 reviews)
Ahmad G
January 06, 2026
1 out of 5
I have been using the Samsung Galaxy S25 Ultra for several months, and I am extremely disappointed due to a serious recurring network issue and a very poor refund experience with Best Buy.
The phone randomly loses all network connectivity. When this happens:
No phone calls (incoming or outgoing)
No mobile data
No communication at all
This happens suddenly and without warning, lasts about 30 seconds to 1 minute, and then reconnects by itself. This issue has been happening repeatedly for months.
What makes this even more concerning:
I already replaced the phone once
The replacement device has the exact same issue
This clearly shows the problem is systemic, not an isolated defect
Temporary actions like waiting, toggling airplane mode, or resetting the network restore service, which strongly suggests a software or modem firmware issue, likely related to 5G/LTE network switching.
For a flagship phone at this price, losing calls and data is unacceptable.
❗ Serious Issue With Best Buy (Refund Denied)
Before purchasing the phone, a Best Buy employee told me that if I purchased a one-year membership, I would be allowed to return and receive a refund for up to two months. I relied on this information when making my purchase.
However, when I later attempted to refund the phone due to this serious defect:
Best Buy refused the refund
They denied what was previously promised
I asked to speak with a manager, but the manager also did not help
This experience was:
Misleading
Unprofessional
Extremely disappointing
I feel I was given incorrect information at the time of sale, and Best Buy failed to stand behind what their employee promised.
Final Thoughts
For a premium device:
Ongoing network failures are unacceptable
Denying a refund after providing misleading return information is wrong
I am disappointed in both Samsung for the unresolved defect
and Best Buy for the way this situation was handled.
This experience has significantly damaged my trust in both companies.
Lenka N
January 05, 2026
1 out of 5
Update: I reached out 5 times, so reaching out again does not seem like a resolution.
Left bad review based on HORRIBLE experience with staff and their online ordering system. Was told to reach out via social media. Did so back in October 2025. January 2026 comes and still no response
Response from Best Buy
January 05, 2026
Hi, Lenka,
Thanks for reaching out here to share this. We have not received any messages from you via social media, and encourage you to reach out again.
To get started, please send us a message on Facebook (https://bby.me/320bx1), Twitter/X (https://bby.me/ov46fe), or Instagram (https://bby.me/3f6mwd). Please also include a note stating you are reaching out from a Google review by including this reference number: #100887. We look forward to hearing from you!
Cristobal M
January 04, 2026
5 out of 5
Encuentras mucha variedad en audio y video
k. g
January 01, 2026
5 out of 5
Love the Total Tech Membership