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Best Buy South Austin
Services Offered
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Frequently Asked Questions About Best Buy South Austin
How do I check product availability at the South Austin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Austin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Austin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Austin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3019 reviews)
Amy W
June 15, 2025
5 out of 5
Noman was very helpful, knowledgeable, and patient today as I picked out an all in one desktop.
Greta experience at the location.
Dallas P
June 11, 2025
1 out of 5
ai just went to this Best Buy and asked for assistance three different times to simply open a locked door to purchase a MacBook charger. I was there for 30 minutes and no one was able to assist. When I walked to the front and stated "nobody here will help me and I've been waiting 30 minutes so I'm going to Apple", the man at the front said "good, don't come back!". I am a customer of 20 years and will never be returning back to Best Buy. What a horrible experience!
caseydogmusic
June 09, 2025
1 out of 5
I recently bought a high end washer and dryer from the South Austin store with delivery and installation. Everything seemed fine until we started using the dryer and we discovered that the dryer door opens in the wrong direction (this is an option on the dryer). In our particular installation this makes the dryer very difficult to access. The option was never mentioned by either the sales associate or the installers who otherwise did a good job. Maybe I should have noticed this at the time but I haven't bought a dryer in 25 years so it wasn't top of mind. Now they want to charge me $69 to fix the issue that should have never happened. I am a dissatisfied customer. Also, I was assured during purchase by the sales associate that the installation would be done with metal clad hoses, which it wasn't.
Joshua P
May 25, 2025
5 out of 5
Staff is very friendly here