Frequently Asked Questions About Best Buy South Austin
How do I check product availability at the South Austin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Austin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Austin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Austin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3077 reviews)
Johanna V
October 11, 2025
5 out of 5
Patrick he was an amazing sales rep. He answered my questions and then mention something that was more amazing than what I was looking for, and it works amazingly love when people know their stuff.
Rob W
October 11, 2025
5 out of 5
Electronics drop to safely recycle old computer parts
Sunil M
October 10, 2025
5 out of 5
Electronic world, found what I wanted.
Charles
October 09, 2025
1 out of 5
Can't even call the store t9 inquire about products!! AI wont put me through and hangs up. Wow! Losing business.
Response from Best Buy
October 10, 2025
Hello Charles,
Thank you for taking the time to leave a review. We can totally understand the disappointment that you may be feeling having trouble trying to contact a store. We would like to see if we can help. To connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #53724 in a private message.
Facebook (https://bby.me/4e7izp)
Twitter/X (https://bby.me/iqvxid)
Instagram (https://bby.me/swzqz0)
Thanks,