Best Buy South Austin

Went to Best Buy to get a data transfer for my laptop and while I was there I noticed that I could price match the laptop I bought because of my total membership. One of their managers, Jazz, attended me and helped me pick out a monitor and renovate my pc setup with an OLED monitor. She was extremely professional and an incredibly charming. She was such a delight and made me feel very comfortable with my choice in monitor and helped me maximize the benefits of my total membership and reminded me about the reward system. I love shopping in-store because of people like her. I appreciate how helpful and considerate she was on my visit to the South Austin location.

Best Buy is going BYE BYE and down the tubes quick. I was just told by a manager here that they are now just like Amazon and sell crap from all over and have no control over it and can’t refund you if the product sucks that you have to reach out to the seller because Best Buy is not the seller even though you buy it from them 🤣. This is the 2nd time in the last couple months they sold me something that is not at all what I even needed or wanted and then they refuse to give you your money back if you trust them and don’t act within 30 days. I’m 2 weeks over and was told to beat it and eat it $. I have spent so much on all kinds of stuff from this location and was about to buy 2 more gigantic speakers but since they wouldn’t take my 500$ return for a crappy product because they now sell other people’s crap like Amazon I obviously left and will never buy anything from here again. Might as well buy from Amazon is that’s the case! Amazon at least handles crappy products on their website better and figures out how to help you. BEST BUY is clearly going BYE BYE since they are now comparing themselves to Amazon 🤣🤣🤣 What a joke.

Really really bad experience the best buy service and the Greek squad they sell me the laptop and with in one and half months it stopped working not even used for 9 to 10 days in between those 1 and half month of it they said they will repair and sent fir repair and after first repair the send me the item and find out they damaged the item when repairing it the next time I tried to open it was not working properly and then send it for second repair they said they couldn’t even fix and they said sell it in Facebook marketplace(worst ever experience I had )

Sammy was a different delight to work with. Gave me reassurance as soon as I walked in. David came through for oversight and compared to South Park meadows do your self a favor and come see Sammy and David.