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Frequently Asked Questions About Best Buy Southpark Meadows

How do I check product availability at the Southpark Meadows Best Buy?
How do I check my order status?
My local Southpark Meadows Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Southpark Meadows stores’ holiday hours?

Recent Reviews

4.1
(2655 reviews)
Neil D
February 19, 2025
3 out of 5
Big run around every location I went to. Was told I would be able to lease to own and jump through the hoops for nothing. Ended up with a laptop from Wal Mart in Austin for less.
Response from Best Buy
February 19, 2025
Hello, Neil, Thanks for reaching out and providing your feedback. Trying to purchase a new computer through a lease should be an easy process, so I can understand your disappointment when it doesn't turn out that way. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64830347". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Thanks, ^Aaron
Mitchell O
February 09, 2025
1 out of 5
THIS STORE WILL SCAM YOU! BEWARE! LISTED PRICES MEAN NOTHING, THEY WILL BAIT AND SWITCH YOU, REPORTING THEM TO MY STATE REP. Tried to buy a TV, and they refused to sell it at the listed price. Then, I checked the app, and decided to go with the open box version since the price was listed wrong. Went to get it, and the price was wrong AGAIN. They refused to match the right price in store and demanded I do the order on the app. So I did that, and then they said that I can pick it up TOMORROW. ARE YOU KIDDING ME? IT IN MY CART RIGHT NOW, WHY DO YOU NEED ME TO COME BACK TOMORROW? THIS STORE IS A SCAM, THE MANAGERS REFUSE TO DO THEIR JOBS, AND THE CUSTONER SERVICE EXPERIENCE IS ONE OF THE WORST I HAVE EVER HAD. I would give 0 stars if I could and am considering calling the police for a bait and switch. Absolutely terrible.
Response from Best Buy
February 10, 2025
Thank you for sharing your feedback with us, Mitchell. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this looked into further for you. First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www. http://facebook.com/bestbuy) with the order number, along with your full name, phone number, and e-mail. Also add Google Review 64796045. We look forward to hearing from you. Sincerely, ^Deysha
Lino G
January 27, 2025
5 out of 5
I always come here when looking afters eletronics.
Ashlei T
January 20, 2025
5 out of 5
Adam was excellent and very helpful. He helped fix my son’s laptop. If I could, I would give you more than five stars!

About Best Buy Southpark Meadows

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