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Best Buy Southpark Meadows
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Frequently Asked Questions About Best Buy Southpark Meadows
How do I check product availability at the Southpark Meadows Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southpark Meadows Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southpark Meadows stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southpark Meadows Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2802 reviews)
Alex R
November 21, 2025
1 out of 5
My apple pencil top broke. The floor manager stated she would take care of ordering replacements for me at no cost. I didn't receive any notifications alerting me of the order being in. When I went to check I was told it must have been sent back then the next time another manager told me that it must have not even been ordered. And now nobody seems to know what happened and I don't have parts and we are not able to get those parts taken care of like I was told, I have been to the store 3 times trying to find a solution and was just told I would need to pay for it if I wanted it. Sad experience with a business I have spend so much money with.
Response from Best Buy
November 22, 2025
Hello, thank you for sharing your experience. Needing to have your device repaired can be frustrating. Can you please reach out to us on Facebook (https://bby.me/d7a9es), Twitter/X (https://bby.me/iyowa2), or Instagram (https://bby.me/jsslw5) with more information about your experience? Please begin your message with "This is regarding my Google Review #72829".
Moke n
November 17, 2025
5 out of 5
Fun the mod needs a raise she was great and helped me and made me feel seen thank u so much
Philip R
November 14, 2025
5 out of 5
So recently I have not been going to the Best Buy in San Marcos because of the South Park Meadows store and New Braunfels store. The last 2 experiences were amazing. I live in Kyle so it is a bit of a trip but well worth it. As soon as I walked in I had three people offer to help me. They knew exactly where the items I wanted were at. The staff was hands down the best customer service experience I've had with a brick and mortar store in over a year. Thank you
Brian A
November 06, 2025
3 out of 5
Low stock on action camera and accessories for the insta360. Walked out empty handed...giving Amazon another customer.
Response from Best Buy
November 07, 2025
Brian,
Though many items can be ordered for shipping or pickup at another location, we understand how important it can be to walk out with an item in store. Please understand that your feedback is important to us. To help us improve customer experiences, we ask that you send a private message to Facebook (https://bby.me/4qz4ps), Instagram (https://bby.me/zmgjqj), or @bestbuysupport on X. Be sure to reference Google Review 65812, so that we can tie it to your post here. Thanks.