Best Buy Southpark Meadows

So I was at the South Meadows location today and a employee ask me if I was looking for something. I replied no to have some peace. But the young employee continued to try to engage! I told him that when someone replied they don’t need help it means what it means. Then his facial reaction was not friendly or apologetic and he right away took the time to talk about me to his coworkers. Unfortunately I saw it and he stop right away. I thought it was rude and told him that if I was his manager I would coach him about his interaction and attitude. I left the store and didn’t purchased there. If he just stopped, had a better attitude and didn’t thrush to talked to his co-workers about me, I may have decided to stay… I didn’t get his name but he was a young man in his 20’s with hair to shoulder and glasses.

Unfortunately, I had an interaction with the manager, Alex, a few weeks ago. II am writing this as it is long over due and feel very validated by the other reviews written about him. As previous reviewers mentioned, he is dismissive and lacks customer service skills. As a few other reviewers reported, he will do “the work” on his computer without even looking at you in the eyes and seems robotic. His goal isn’t to help you or help with profit for best buy, he would actually prefer you go elsewhere/other competitors to purchase your electronics, but only AFTER he is condescending and rude to your face. per the manager’s recommendation, I went to the nearby competitor and was able to get what I needed with much better customer service. highly recommend others to go elsewhere than to this location and avoid him if at all possible 🤢

Management refused return of defective product and then told me they would only accept a return if I signed up for Best Buy Plus for $30. Extremely disappointing service from manager Karen A and Yasmin

I rate my experience a million out of 5 because of Best Buy’s most kind worker, Will. Will was able to help me find an alternative computer while offering excellent customer service. I WILL be coming back and hope everyone encounters someone as helpful as Best Buy’s own Will. Always remember where there’s a Will there’s a way. Stay sharp. Bye