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Best Buy Southpark Meadows
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Frequently Asked Questions About Best Buy Southpark Meadows
How do I check product availability at the Southpark Meadows Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southpark Meadows Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southpark Meadows stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southpark Meadows Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2895 reviews)
K- R
May 24, 2026
1 out of 5
I recently visited your Best Buy store and had a disrespectful experience with one of the employees at the front door.
I told him I was trying to open the app to locate an item in the store, but instead of helping me, he told me to go to customer service. Another employee offered to help me, but the employee at the front door disrespectfully told her not to help me and again directed me away.
While speaking to me, he did not make eye contact and seemed more focused on writing on a sheet of paper than helping me as a customer.
I felt disrespected and disappointed by the way I was treated. Quite honestly, this was one of the worst Best Buy experiences I’ve had in Austin. Good people go spend your money somewhere else.
Response from Best Buy
May 24, 2026
Hi there! It is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/MmDWck), Twitter/X (https://bby.me/J2J4Rd), or Instagram (https://bby.me/iembHW).
When reaching out, please be sure to include Google Review number 156519.
Thanks!
Unicorn B
May 23, 2026
5 out of 5
We went there to shop for a new TV and couldn't decide which one is best for us. Maria was so sweet and super knowledgeable! She's super patient, professional and helpful with us. She's very good at her jobs. She's the reason I would buy from Best Buy!
Alexander R
May 19, 2026
5 out of 5
Emilio was extremely helpful with answering some questions about TVs and computer components. Very high end customer service expertise. Impressive!
Melissa L
May 19, 2026
1 out of 5
This store is so unprofessional. I needed to return an item and they refuse to take it. The manager was even worse raising his voice bringing attention to us and then had the audacity to run outside after me still talking aloud saying he is refusing to take my item back and I come back tomorrow they will refuse to help me