Apparently even the corporate team doesn't understand how to make a sale. Jay that responded doesn't understand how math works when you sell a purchase plan from best buy it's pure profit. So exchanging an unwanted gift that a customer has, that's a SKU you still sell, would be a great way to entice a customer. No I got a link to the best buy policy. I just cannot comprehend how that makes any sense. I will gladly take my business elsewhere. These employees make it so easy to choose where you spend your money. Thank you!
Muy buen servicio personal con amplia experiencia completamente satisfecho con el servicio
Walked around for 10 mins not 1 worker came to help. I walked right out after I got tired of being ignored. The only voice I heard was 1st greeting at entrance 😳
Response from Best Buy
March 29, 2025
Hello MARIE BROWMAN,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64981333. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64981333
Thanks,
^Ezra
A bunch of rude racist employees who ask if you need help because they're profiling. Thinking someone is there to steal when their inventory is lacking and the store is dwindling along. Stay out of Southpark Meadows Best Buy unless you're hispanic with a fade maybe they won't spy on you while they stand on the floor congregating. I work customer service in retail and your customer service sucks.