I should not be waiting 20 minutes in a geek squad line after paying for a phone screen install
Response from Best Buy
September 25, 2026
Hello,
Sorry to hear you had to wait 20 minutes for a Geek Squad agent. To discuss this experience, please feel free to connect with us through a private social media channel. Be sure to mention review #226577.
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Ashlie C
September 18, 2026
I buy all of my electronics from here with ease.
Dilcia A
September 18, 2026
Buenas atención al cliente encontré Loque andaba buscando
Polly R
September 10, 2026
Johnny, at the store 203, Geek Squad, helped me on two different occasions. He is professional, courteous and very thorough. Each time, my visit was brief because he accesses the problem & fixes it seamlessly. I always hope he is there when I come because I know he will take good, honest care of me. Great asset for Best Buy!