Frequently Asked Questions About Best Buy North Austin
How do I check product availability at the North Austin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Austin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Austin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Austin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3094 reviews)
Stephanie R
July 05, 2026
1 out of 5
Will not return to this location in the future. Invest in sales and customer service training for your reps. Why am I being told by your staff that the price of something I want to buy has increased 20% and that I should have bought it last week. I didn’t even care about the price. Why not try “I hear the pricing is about to go up so you chose the right time to buy today!” Why deincentivize people from buying today when they walk in knowing exactly what they want?
Response from Best Buy
July 05, 2026
Hi there.
Thank you for reaching out regarding your concerns. Your feedback is vital and we would like to address your concerns and help assist in any way.
Please feel free to reach out to us at Facebook (https://bby.me/S8mhgD), Twitter/X (https://bby.me/ysV8TU), or Instagram (https://bby.me/59rqU5) for support. When reaching out, please be sure to include Google Review number 182984.
Thank you.
Ruben S
July 05, 2026
5 out of 5
They got some sales for you real talk!
Behrooz T
July 04, 2026
3 out of 5
No good service!!!!???
Response from Best Buy
July 04, 2026
Hello.
We always want to give our customers the best service possible. If you need assistance, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Be sure to also mention your review #182479 in your private message. Thank you.
Shay
June 26, 2026
5 out of 5
Very informative..The tv guy was so knowledgable..I cant remember his name because I was too excited to surprise my hubby with his Fathers Day gift, but definitely happy with my purchase from this Best Buy!