Frequently Asked Questions About Best Buy North Austin
How do I check product availability at the North Austin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Austin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Austin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Austin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3060 reviews)
TriggeredLmao
April 30, 2026
1 out of 5
The manager is a clown in this place. Went to return a laptop because it's a very known issue on the net that the PH18-73 Acer laptop runs at 4400 mhz RAM speeds whereas other competitors laptops say 5600 and even others at 6400. The box on the laptop says 5600 yet mine and others is locked at 4400. Item misrepresentation. Needless to say this 🤡 manager accused me of being a guy that buys, tests and refunds laptops lol. Typical case of racial profiling. He should do his homework before mindlessly accusing people. It's no wonder the laptop went on sale too because it doesn't compete with others due to that fact. But he went and told me to go to Microcenter and buy laptops there and refund them lol. This was literally my 2nd laptop refund after being 15 years in the PC industry and first one on Best buy.
Jesse M
April 26, 2026
5 out of 5
Alejandro helped me and my girlfriend pick out a game station that fit our needs. Answered all of my questions and helped out with some things I didn’t even know. Appreciate it!
Austin B
April 26, 2026
5 out of 5
Sebastian was amazing, if possible ask for him for best service 😮
Waldo F
April 22, 2026
2 out of 5
I guess I looked suspicious... as soon as I walked in security followed behind me 🤣😅☠️ walked through the aisles I was in the as soon as I walked across the store he was right behind me.... I looked and waved at him, I was in basket ball shorts and a Big Trouble in Little China shirt guess thats to "Poor looking"....