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Best Buy North Austin
Services Offered
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Frequently Asked Questions About Best Buy North Austin
How do I check product availability at the North Austin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Austin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Austin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Austin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2794 reviews)
Jermaine H
December 10, 2024
5 out of 5
SAGE WAS GREAT! Super helpful and patient. I had a LOAD of questions…and Sage had all the answers! I told the manager already how pleased I was…but I still wanted to say something here. Do you have any TV, stereo or surround-sound questions…? ASK FOR SAGE!
Mya W
December 10, 2024
3 out of 5
Ordered a product in store and was told I would receive a text to let me know it arrived. I didn't but instead had to keep logging in to account to see if it arrived. Other than that I had no issues with the services and so far not even the product.
Gabriel S
December 09, 2024
5 out of 5
Excelente
Janet S
December 06, 2024
1 out of 5
I promised I would leave a bad review and I’m a woman of my word!!!
Purchased Meta glasses during a Black Friday and told that because they didn’t have the clear lenses at the South Austin store, I could purchase now and exchange for the clear ones At a store with inventory.
Black Friday price was 20% off and the store manager at the North Austin store wouldn’t honor the Black Friday price on an even exchange.
His disposition was indifferent and dismissive.
Imagine being asked to pay $45 dollars for the same product during an exchange?
Especially after you ordered the clear glasses online, had them stolen because no signature was required and having to drive 25 miles to exchange a product that you were misinformed about.
He simply didn’t care. And while I didn’t turn into a Karen, in that moment I understood…sometimes being a Karen is needed.
Never shopping there again!
Response from Best Buy
December 07, 2024
Hey there.
Thank you for your review, Janet. This is certainly not an ideal situation here so we understand how you are feeling. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 64525633.
Kindest Regards
^Vanessa