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Best Buy North Austin
Services Offered
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Frequently Asked Questions About Best Buy North Austin
How do I check product availability at the North Austin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Austin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Austin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Austin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2849 reviews)
Matt B
March 12, 2025
5 out of 5
Excellent store for electronics. Great return policy. Support Best Buy. Don't buy everything on Amazon.
D.K. W
March 10, 2025
5 out of 5
This best buy is very nice, helpful, and has great products that are otherwise hard to find. 😊
Jonesie D
March 01, 2025
5 out of 5
Honestly this is the nicest best buy I've been to. The employees were so nice and helpful today. When we needed advice on wifi routers there was someone available immediately. No standing around waiting or trying to find someone. I hate shopping for electronics but this was a 10/10 experience.
Jem P
February 26, 2025
1 out of 5
I had an extremely disappointing experience at this location, mainly due to the rude and unprofessional behavior of the store manager, Vasillo. When I approached him with a legitimate concern, he barely listened, dismissed my complaint, and was outright rude. His attitude made it clear that customer service was not a priority. I expect at least basic respect when addressing an issue, but that was completely lacking here. I will not be returning to this store and would advise others to take their business elsewhere.
Response from Best Buy
February 26, 2025
Hello, Jem,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I expect to be treated they way I treat others as well, so I can understand your disappointment. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64858698". Please send us a private message or DM with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron