Staff was very attentive and helped us find the exact chord we needed quickly and efficiently.
As a Paralegal to a busy law firm in Georgetown, I was so stressed when my computer crashed; however, Blake and Samir Younes saved the day and my livelihood! They were very efficient, friendly, and professional. Highly recommend the amazing Geek Squad at Best Buy in Bastrop, Texas!
I can't speak highly enough about James !!! I went in frustrated, because I tried to buy a TV at walmart. No one there to truly assist you. And with issues and wanting something more basic at the same time, James ironed out my options nice and simple, and I was in and out in no time. THANK YOU AGAIN!
AI crap system, when you call won't even connect you to a store associate
Response from Best Buy
May 28, 2026
We understand the frustration when you were unable to get the help you were looking for. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/hGcik0), Twitter/X (https://bby.me/cEGnQA), or Instagram (https://bby.me/vfMr8a), and mention your Google review, 158064.