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Frequently Asked Questions About Best Buy Bastrop
How do I check product availability at the Bastrop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bastrop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bastrop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bastrop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1321 reviews)
john g
November 18, 2025
1 out of 5
I went in the store and I got a gimbal for my job for videos. I went back to the Bastrop store, spoke to the store manager and the sales associate and the geek squad specialist. The geek squad specialist was really amazing. He told me he knew nothing about this machine so did the store manager, and I could learn as much as he could learn if I googled it. I explained to him that I’ve googled it. I went through the tutorial. I cannot figure it out. I need help. He said he couldn’t figure it out either. I told him I would bring it back. He said fine and walked away the Porsche Customer Service I’ve ever seen in my life then I went outside. I called back to the store. I got the home office and they said their store manager is not allowed to answer calls.
Do not make the same mistake I did go elsewhere with your business
Response from Best Buy
November 18, 2025
Hello,
Thanks for taking the time to share your feedback with us. We can understand not being able to get the assistance that you needed with the product you purchased, isn't ideal. We'd be happy to look into this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/ozwzga), Twitter/X (https://bby.me/brw9je), or Instagram (https://bby.me/ta17m1), and refer to your "Google review #71150".
Joaquin V
November 07, 2025
5 out of 5
Good experience help full staff
Catherine C
October 26, 2025
5 out of 5
Angel went out and g his way to help me! Thank you do much Angel!!!
Christian M
October 26, 2025
5 out of 5
Great place to get Trading Cards and Electronics at!