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Best Buy Bastrop
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Frequently Asked Questions About Best Buy Bastrop
How do I check product availability at the Bastrop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bastrop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bastrop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bastrop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1244 reviews)
Meggie
January 16, 2025
1 out of 5
If you want to be discriminated against, mocked, and borderline harassed for your disability, then this location is great. Otherwise I recommend going to Austin where the employees are much more respectful and kind. I’ll be excited when we get another option in Bastrop and never have to consider them again for needing something local and quick.
Response from Best Buy
January 17, 2025
Hey, Meggie.
Thank you for providing your insight. We would like the chance to document your experience, and do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you message us, please include your full name, phone number, email, and reference your Google review number #64692049.
Regards,
^Jason
Spoon W
January 15, 2025
5 out of 5
The Geek Squad is AMAZING!
Andy B
January 09, 2025
1 out of 5
As an advanced tech store that you are supposed to be, your employees should not approach customers looking at a product that your employees know nothing about.
Response from Best Buy
January 09, 2025
Hi, Andy,
It's important that employees are cable and knowledgeable about the products sold within the store. I am saddened to hear that this was not your experience and would like to investigate further. Please send a private message that includes your name, phone number, email address, along with the date and time of your visit. Please be sure to mention that you are replying to Google Review 64661484 in your response. You can connect with our team by visiting one of the links below.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
Thanks,
^Tina
Leta B
January 04, 2025
5 out of 5
They completed the work on my Apple phone while I waited. Everyone was very friendly and helpful.