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Best Buy Baytown
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
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Frequently Asked Questions About Best Buy Baytown
How do I check product availability at the Baytown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baytown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baytown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baytown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2386 reviews)
Chandra “
February 06, 2025
1 out of 5
Customer services terrible. When I walked into the store there was 10 to 15 staff standing around talking with each other. Nobody offered to assist me with anything. As I wander through the store trying to find what I'm looking for and pass many more associates, still no one offers to assist me. When I find the items and I go up to the register and I purchase my two items the cashier didn't even put them in a bag. Doesn't even offer a bag. Will not return
Response from Best Buy
February 06, 2025
Hello,
Thanks for sharing your feedback with us. I can understand seeing employees standing around while you needed help to make a purchase, wouldn't have been a welcome experience. I'd be happy to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 64784313" in your message.
Sincerely,
^Melissa
Marquita J
January 06, 2025
1 out of 5
So I bought my husband a radio from best buy the day my husband went for his appointment to get Installed the guy Devin that work for best buy told my husband that he had to stop working on his installation because it was running into his next appointment 😑 he told my husband he rather have him mad at instead 5 more people my husband went to the front and contact a manger and they did have Devin to Installed it took Devin from 10am to 5pm that was sat january 4 and why today being january 6 the radio doesn't work this is horrible
Response from Best Buy
January 06, 2025
Hi Marquita,
Thanks for sharing this review with us here. I'm certainly concerned to hear about this, and I can understand your frustration regarding this situation. We'd like to discuss this further with you to gather more information on this, and ensure this is addressed properly. To do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64650236.
Thanks,
^Caleb
Bo K
December 29, 2024
5 out of 5
The young man Jah that helped me and my daughter out with an ipad was insanely helpful, went above and beyond.
I can't thank you enough. He really came in clutch!
It's not lost on me that every experience I've had at Best buy hasn't been this astronomical. I will say that on more than one occasion my experience at this Best buy has been let's say lackluster. But when I was in a pinch I just so happened to find Jah that had the right answers and I could not think that him enough!
To the managers at the Baytown Best Buy, I have spent TEN OF THOUSANDS of dollars in that store since it opened.And I got, hands down the best service with a last gen open box iPad than I did with an 8000 dollar 85" OLED TV. If nothing else, shake his hand and thank him for us exceptional customer service. because I returned a month later saught him out to shake his hand personally! It takes a extraordinary person to make an impact like that
André H
December 21, 2024
1 out of 5
Came by about a week ago and was met by a character named Mohammed. So disrespectful and rude for no reason. Who ever hired this “man” should wake up while giving interviews. Hawk tuah
Response from Best Buy
December 22, 2024
Hello and thanks for reaching out on Google, Andre.
Shopping in our stores should be a welcoming and pleasant experience and we understand your frustration when you feel we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64592966.
Kindly,
^Graham